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Raell
Participant
April 29, 2025
Question

Quest 3 Link PC Freezes on launch

I use a link cable to play games and it has been working fine, but now when I launch the Link app and it takes me to the white room it just freezes. I've tried resetting the headset, my pc, unplugging/plugging back in, disabling Wifi, other USB 3 ports, removing device and re-adding it back on the Meta Quest Link app on PC.

I just need it to stop freezing on launch. Any ideas or solutions would be greatly appreciated.

    31 replies

    Jayombi
    Jayombi
    Up and Coming
    April 29, 2025

    I am having the same issues with Link Cable. Was working at last flawlessly prior an V76 update dated 25th April.. Now since 25th update I been battling the connection issues and detection process trying to get connected to my PC. Like yourself I am trying different USB's and restarting, rebooting, changed the Link Cable even, doing everything I can so I can simply play my Pc VR games.

    Jayombi
    Jayombi
    Up and Coming
    May 4, 2025

    I am on the Public Meta build channel right now, and I am finding I can connect by Link Cable only by terminating the Meta software in Task manager on first attempt and reconnecting straight after..

     

     

    RaellAuthor
    Participant
    May 4, 2025

    Very interesting. I'll try this method as well and post my results.

    If you find anything else that works, please let me know.

    Jayombi
    Jayombi
    Up and Coming
    May 6, 2025

    Its a shame we have to jump through hoops right now to simply connect to PC.

    My way isn't by any means the best way, and can not reason why termination on first attempt (which sticks endlessly at the META emblem in the headset and on monitor screen --- it doesn't connect) then retry straight after for connection straight away after..

    Its a WTH moment for sure.

    RaellAuthor
    Participant
    May 8, 2025

    I got it working again, but I do not know if it will last since it is a very intermittent problem.

    I have gone through two USB cables. One recommended from a Youtuber which did work for a couple days or so and then the official Meta cable.

    In no particular order I updated my motherboard drivers recently, adjusted the USB power plans, set Nvidia Control Panel to run the various Meta .exes on my GPU and not integrated graphics, uninstalled the Meta software and reinstalled and factory reset my Quest 3. I did use the debug tool for Meta to adjust some numbers back when it was working and it made it work better, but today I adjusted them back to defaults and suddenly it worked again. So, I'm not sure if the drivers helped, the factory reset, reinstalling the software, etc, but I'm pretty sure adjusting the debugger back to defaults is what made it start working again... at least for now. I know the debugger isn't the issue for most people so it may have been something else I did IF this issue is actually resolved. I had two play sessions today and they both went perfect.

    More updates as they occur. 

    Jayombi
    Jayombi
    Up and Coming
    May 8, 2025

    Curious stuff indeed,... 

    I use the Debug tool but only thing I changed is turn off the (PC) Asynchronous Spacewarp.

    Recently had Motherboard drivers reinstalled ..

    Do not fancy resetting Quest 3, as its functioning fine for everything else and I do not trust the procedure very much.

    I shall keep on dabbling...

    007x007
    Up and Coming
    May 8, 2025

    I have massive lags in Oculus dash for 5-7 seconds after connections are made. Like 5 fps. They start after Meta Quest Link PC app update to 77.0.0.530.329 (77.0.0.530.329). I have not updated Quest FW.

    Jayombi
    Jayombi
    Up and Coming
    May 9, 2025

    That's a valid point as to what build we are on..

     

    v76.1024 here..

     

     

    Just updated to ironically : v76.1025

    RaxyChan
    RaxyChan
    Participant
    May 9, 2025

    i did many test even formatting pc and test on other pc, the app doesnt work on series 3000 and 4000 beside V76 of that quest, cause the Meta Quest Link they did something that broke even the connection, on my side i cant link in both way and debugs tool and other tool are stuck

    Jayombi
    Jayombi
    Up and Coming
    May 10, 2025

    Hi there,

     

    I am using a RTX 3080ti.

     

    Meta Quest Link app version 77.0.0.574.329 (77.0.0.574.329) - just updated here today.

     

    First attempt at connecting it worked ! - will continue to see where this leads.

     

     

    RaellAuthor
    Participant
    May 10, 2025

    To add to my posts as well since we are talking about graphics cards, I am using a 4070 (12GB) and I am updated to the latest version of Meta Quest Link as of today 5/10/25

    I will post here if the update messed anything up or if it continues to work for me after my next play session.

    Jayombi
    Jayombi
    Up and Coming
    May 11, 2025

    Well, new day same issues again. Run the Meta Link software from desktop and that took ages to load.

    Then connecting my Quest we get the black environment with the  solid white meta logo staring at me in the middle of the viewing screen --- STUCK.

     

    Time to reset, reboot and try again.

    toddnovasad
    New Participant
    May 11, 2025

    Same is but i notice that if i leave the asynchronous spacewarp alone it has no issues. if i disable it in the Debug Tool, it becomes unresponsive. Takes ages to load and requires a repair. I am Meta Quest Link App Version 76.0.0.452.315. hoping a update happens soon as this is ridiculous

    Jayombi
    Jayombi
    Up and Coming
    May 12, 2025

    "asynchronous spacewarp" ????

    Interesting as I disabled it here...

    I shall try enabling and having another go..

    Jayombi
    Jayombi
    Up and Coming
    May 14, 2025

    The above option made no difference to me..

    Quest has updated to Version 77.

    Still continued with issues with LINK Cable.

    Upon connection the Volume bar flashes up then the Meta Emblem and it just freezes there after.

    RESET and reboot.

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    May 14, 2025

    Hey Jayombi,

     

    Thank you for bringing this issue to our attention. We will try our best to get you back online!

     

    As you have already tried several different troubleshooting fixes to no avail, next I would recommend you try repairing the Meta Quest Link App. I have provided the steps below on how you can do this.

     

    To Run a repair:

    1. Download and run the Meta Quest Link app installation software (meta.com/quest/setup/)
    2. You will see a screen which says, "Already Installed"
    3. Click the "Repair" option and confirm again on the next screen

    If this does not resolve your issue, please let us know and we can continue working together to find a solution.

     

    Thanks!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Jayombi
    Jayombi
    Up and Coming
    May 17, 2025

    So the pattern still persists.

    Windows 10

    Meta Quest 3 V77

    Meta Quest Link app V76

    GPU : RTX 3080ti

     

    First LINK CABLE ATTEMPT - Takes ages for the Meta Quest Link App to load first attempt.

    Once loaded Quest 3 link up initiate. HANGS at emblem on a black background.

    TEMINATE Process OVRServer_x64.exe.

    RELOAD Meta Quest Link App - Comes up faster on the second attempt.

    Quest 3 link up initiate 2nd time.. CONNECTS.

     

    I have to do that every time Until connection is made.

     

    (Should the Meta Quest 3 V77 & the Meta Quest Link app V76 be the same number ???? )

     

      DirtyVolkl
      New Participant
      June 22, 2025

      You were the hero for posting this. I'm in your shoes currently. 

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