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scrawletonxd
New Participant
December 1, 2025
Question

Rift S Cable Issue (Displayport not detected)

Hi, I wanted to try get help from meta support themselves but apparently they don't recognise my devices serial number so that's why I'm posting in the quest forums.

I think my cable is at the end of its life and I can't find any official replacements online, I have tried the software-side solutions such as FixMyRiftS.ps1 and uplugging/replugging/off/on/forget my device fixes, I have also made sure it isn't the usb-c adapter as it's connected through displayport and the usb-3 part IS being detected. I have included a screenshot of the meta app.

Thanks for any help.

Kind regards,

Conor

    1 reply

    Choleni
    Choleni
    Honored Contributor
    December 1, 2025

    Hi scrawletonxd​ 🙂

    You can contact support via email, chat or WhatsApp with the link below:

    Get Support

    But according to other users who spoke with support, they don't have any Rift cables anymore.🙁

    It's also possible that your cable isn't the problem of the conection issue......there are other people with that issue 

    Display port not connecting | Meta Community Forums - 1341813

    Oculus Rift S DisplayPort not connecting/working | Meta Community Forums - 1338478

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