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eskapani
New Participant
September 28, 2026
Question

Rift S Headset Sensor Check fails after Windows Update

  • September 28, 2026
  • 1 reply
  • 55 views

Hello everyone,

My Rift S VR mask stopped working after September's Windows 11 update.

What's happening is that  even though DisplayPort and USB are successfully connected in the Meta Horizon Link, when it is trying to check the headset sensor it fails.

Any ideas?

1 reply

Choleni
Choleni
Honored Contributor
September 28, 2026

Hi eskapani​ 🙂

Google Ai says this about that issu:

A failed sensor check of the Rift S headset after a Windows update is usually due to reset camera permissions or restarted USB power saving modes in Windows.

Allow Windows Camera Access:

After updates, Windows often blocks access to cameras for desktop apps, which disables the headset's tracking cameras.

  • Open Windows Settings (Win + I).
  • Go to Privacy & Security (or Privacy) -> Camera.
  • Enable the option "Allow apps to access the camera."
  • Make sure the Meta/Oculus app also has access.
  • Then unplug and replug the headset's USB and DisplayPort cables.

There are also some (older) threads about that issue.

Rift S Sensor check fail - not resolved by common fixes | Meta Community Forums - 1343624

Oculus Rift S Failing Headset Sensor Check | Meta Community Forums - 1336665

The links in those threads, provided by MetaStoreHelp​ or by me are no longer working.🙁

You can contact Meta support via email, chat or WhatsApp HERE

You must open the link in an incognito window, otherwise the support options won't be displayed.

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