Stuck on controller pairing screen after factory reset, please help

I have also been trying to troubleshoot my right controller after it stopped working, and following a factory reset (a recommended step to troubleshoot), I cannot move past the controller pairing screen. Waiting 5-10 minutes is not working this time. It worked for me before, but not now. Do you have any additional suggestions for skipping the pairing setup screen? 

Great to hear that you got past the screen! Let's see what we can do to help when it comes to pairing the right controllers.

• Clean the controller with a non-abrasive anti-bacterial wipe (No alcohol). Compressed air can be used to remove debris inside the controller 
• Replace the controller battery with a fresh one
• Check the LED status (blinking, solid, or no light at all)
• Remove unsupported third-party accessories that may affect button motion or controller detection. For example: controller covers, controller attachments, etc. 
• Unpair and pair the controller to the headset

Should the problem persist, please reach out to us via a private message and we can look into some other options. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!