Skip to main content
tintotty543040
New Participant
August 30, 2022
Solved

Trouble pairing headset to my Meta account - 8 digit code

I had to go with meta, and now I can’t pair my headset to the met account,the Mets account gives me four code boxes and when I look into the head set to get the codes, the headset gives me   A 8 code number, I’m at my wits end!a,

    This topic has been closed for replies.
    TheAntiSocializer
    TheAntiSocializerAnswer
    Honored Contributor
    September 5, 2022

    tintotty.543040 If you're having an issue with the 8 digit code, see if you can input that code in the Meta.com/device site. If not, it could be part of the ongoing issue we've been seeing. 

     

    If that doesn't work, make sure you're logged into the right account on https://secure.oculus.com/my/devices/

     

    If you are not on the right account, go to auth.meta.com/settings and log out. Just login to the right account afterwards and that should be fine. 

     

    Again, if that doesn't work this would just be part of an ongoing issue we've been looking into for the past week or so.

     

    Edit: Hey everyone, with this thread being an older thread we are going to go ahead and lock it. From here, if you are having trouble the 8 digit code please try the steps listed in the accepted solutions. If you are still having issues with the code, we recommend creating a new topic on our Get Help boards.

    Sometimes it's okay to be a little Bing Chilling
    View in thread

    53 replies

    Show previous replies
    dudemanhey2023
    New Participant
    December 28, 2023

    I'm trying to pair the headset with my son's phone and it asks for a 5 digit numerical code on the phone but the headset gives me an 8 digit code with letters and numbers ....I cant seem to find an answer anywhere. Help

    parker285093
    New Participant
    March 15, 2024

    It doesn’t show a code for me

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    March 17, 2024

    Hey parker.285093! We would love to go ahead and provide assistance with pairing your headset. We know pairing the headset is very important in order to manage your account, among other features. We would like to ask if you have tried any of the troubleshooting steps provided in this thread? If so, which steps have you tried already, just so we don't repeat any of them.

     

    We look forward to hearing back from you and assisting you further! 

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    jayw527732
    New Participant
    June 17, 2024

    no

    RanCan23
    New Participant
    July 10, 2024

    I need a 5digit code for my headset.     **REDACTED EMAIL ADDRESS**

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    July 10, 2024

    Hey there, RanCan23! We see you're looking for your 5 digit pairing code. The code should be in your Oculus app and you should be able to enter it in your headset.

     

    If your initial set up is complete the code should be on the app under Settings > System > About If you don't see the option to enter your code, please try and reset your headset. If you continue to have challenges, please let us know what you're experiencing and we'll be happy to help!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    wissinruiz2024
    New Participant
    July 16, 2024

    543040

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    July 16, 2024

    Hey there @wissin.ruiz.2024! We see you've posted a 5-digit headset pairing code, and we want to make sure you receive the best assistance! Please describe the issue you're experiencing, so that we can provide some focused troubleshooting steps!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Terms & ConditionsAccessibility statement