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12feetdeep
New Participant
December 18, 2021

Oculus Developer Hub 2.1 White Screen on Mac

  • December 18, 2021
  • 28 replies
  • 11634 views

Hello,

 

I just recently updated the oculus developer hub to version 2.1, and when I went to relaunch the software, it just shows a white screen. I uninstalled and reinstalled the software, and rebooted my computer with no success. I just went into the Mac system logger and it seems to be reporting a crash, of the Oculus Developer Hub helper. 

 

I have a copy of the crash report, the crux of the crash seems to be: 

Time Awake Since Boot: 200 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrRendererMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [1123]

Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage

 

I don't quite know what would be causing this, but hopefully there is a fix soon! Downgrading to 2.0 seems to be a temporary fix.

 

Currently, I am running OHD through Rosetta the M1 Pro.

      28 replies

      gerfis
      New Participant
      December 19, 2021

      Same at my M1 Mac Mini.

      KostblLb
      New Participant
      December 21, 2021

      same here, M1 Air macOS Monterey 12.0.1 (maybe should update to 12.1)

      gerfis
      New Participant
      December 28, 2021

      I just updated from macOS 12.0.1 to macOS 12.1.  Same problem. White screen.

      siesar
      Participant
      December 21, 2021

      Hello me too same problem in windows 10 now, with blank (white) screen and the software in stuck, nothing happend. I jsut tried to uninstall , deleted from (appdata(roaming) odh and oculus developer hub folders, then re-installed but nothin, the software always in blank /white( screen without no text and nothing to see.
      note: in my case no log message, the software stuck before log.
      Any solutions?
      I found this link about 1.6 version with same issue but nothing resolution also with that procedures:

      https://forums.oculusvr.com/t5/Tool-Feedback/Oculus-Developer-Hub-1-6-Opens-with-a-blank-window/td-p/859774

        Anonymous
        December 25, 2021

        Same here, Tried all of the steps from the other forum but none worked.

        Anonymous
        December 28, 2021

        Same here. M1 Air macOS 12.0.1

        NoJohnsCena
        New Participant
        December 29, 2021

        Getting this on Windows 10 after updating. I uninstalled/installed, but no luck so far. White screen on boot. The logfile appears to be blank.

        williammouat
        New Participant
        January 1, 2022

        I have the same issue on M1 MacBook Air macOS 12.1

        KlusterluckGames
        New Participant
        January 2, 2022

        Same problem at MacBook M1

        NoJohnsCena
        New Participant
        January 4, 2022

        Windows v2.0.0 also works for me. I tried the latest Mac version as well, but had no problems.

        vettorazi
        New Participant
        January 8, 2022

        Same here. Macbook 16" M1X

        vettorazi
        New Participant
        January 8, 2022

        update: version 2.0.0 works

        you can find it here: https://developer.oculus.com/downloads/package/oculus-developer-hub-mac/2.0.0

          Wish13VR
          New Participant
          October 1, 2022

          2.0 got unsupported so I can't log in

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