AI Glasses

How does a person go about locating the charging case?

when I put on the meta glasses there is a little noise which is completely normal but 20 to 30 seconds later the noise comes back and cuts my music and it starts again several times intermittently

Hi everyone,I wanted to report an issue I have been experiencing with my Oakley Meta HSTN smart glasses related to voice quality during calls and voice messages.Almost 99% of the people I talk to, whether through regular phone calls or WhatsApp, report that my voice sounds extremely distorted, robotic, or unclear. In many cases, they are unable to understand anything I am saying.This happens during regular phone calls, WhatsApp calls, and when sending voice messages.From my side, everything seems normal, but the audio received by others is consistently poor.I am not sure if this could be related to microphone quality or placement, a software or firmware issue, or noise cancellation and audio processing bugs.I would like to know if anyone else has experienced something similar, if there is any known fix or workaround, or if this could be a defect that requires replacement.For context, I have already tested different environments (quiet and noisy), a stable internet connection, and multi

Major bug in the Ray-Ban Meta + WhatsApp integration in Brazil. What works:WhatsApp voice/video calls using the glasses - 100% ok"Hey Meta, send a voice message to on WhatsApp" with the app closed - 100% ok[contact] What DOESN'T work:With the WhatsApp app open in the foreground, when I hold the button to record audio, the glasses beep, it shows as if it's recording, but the audio comes out muted. Zero sound in the message. How to reproduce:Pair Ray-Ban Meta with Android phoneOpen a WhatsApp chatHold the audio record buttonResult: beep plays, records silence, it's not working as it was supposed to. Impact:Makes it impossible to use the glasses as true "hands-free". If I need to send a voice note, I have to close WhatsApp and use a voice command, or grab my phone. Meanwhile calls work perfectly in the same scenario. Device:Ray-Ban Meta 2nd gen | Android [your version] | WhatsApp v | Meta AI app v | Glasses firmware v[version] Since both products are from Met

Hi everyone, I’m reporting a critical software failure regarding the "Find My" / Location feature on my Ray-Ban Meta Wayfarer (Firmware v. 123.0.0.264.1) paired with an iPhone 16. My glasses have been lost, and the locator has been "frozen" at my home address for the last 27 days. I have clear evidence that this is a software bug and not a battery issue: Proof of Use: I have photos and videos saved in my Meta View app taken in different cities during the last 20 days. Sync Failure: While I was traveling and using the glasses, the location never updated; it remained stuck at my initial home location despite the glasses being powered on and connected to my iPhone 16. The Result: Because the advertised tracking feature failed to update while the device was active, I am now unable to recover my glasses. I bought these specifically for the tech features, and the software failed me when I needed it most. Has anyone else experienced their location getting "stuck"

I ordered a pair of Gen 2 prescription Meta glasses with transition lenses and anti glare coating. This was reflected in my confirmation email. I received glasses with the correct prescription, but no transitions (or, I assume, the anti glare coating).When I go to the order details page under my account, it does not reflect that I ordered transition lenses. And the support chat insists that I did not order them.Has anyone else experienced this issue?

My Rayban ai glasses hinge came out and the adhesive failed. It is a known issue with these glasses and have been warrantied out when doing a search on google. My glasses were under 30 days old and I purchased extra warranty through meta. They denied my warranty and claimed I’d have to pay 60$ for a new pair. They have since denied my serial number and warranty so I am now stuck with the glasses and cannot contact anyone about the matter. 

Hi,I picked up an Oakley hstn. 24 hours it worked perfect, so I go ahead and order prescription lens for the hstn. Next 48 hrs, the hstn refuse to charge in the box. Doesn't even force restart. The case shows as full (green light). But other than that, the hstn are nothing but a chunk of plastic on my face. What do I do once the battery drains out completely ? Keep the glasses or chuck them ? The sad part is, in the period that the hstn worked well, I went ahead and ordered a pair of oakley Vanguard too. Hope those dont turn into  a bad joke on me too. 

Hello, I've had my glasses about 6 months. Recently they've started disconnecting and reconnecting randomly 

Hello. I received my Ray-Ban Meta Gen 2 sunglasses today and discovered that some AI features aren't available in my region, or at least that's what the AI tells me. For example, I can't request instant translations. Among other functions. I've been investigating and it seems Meta doesn't support Portugal, the country where I live. I don't know if that's the reason or if it's a bug. What do you recommend I do? Contact Support? Thanks in advance

Hi! I went to a garage and forgot my Rayban into the glovebox. I get back my car and the glasses weren’t there anymore ! What should I do?

If I order Ray-Ban AI Glasses (Gen 2) with my prescription and don’t like them after receiving them, is there any way I can return them?

My speakers just stop working while I I was wearing them , does anyone else have this problem 

I Purchased my Ray-Ban META Glasses Gen 2 on January of 2025, since then they were working great, since an update they are no longer working like before.Since the new update, the glasses activate without voice commands. Sometimes only the activate LED lights up, and other times they interact with what I'm saying, but even without asking or giving META AI any instructions, they activate without me saying "Hey META."Now the battery life is significantly shorter. Before, with my usual use (No streaming nor Video intensive use), they lasted from 8 am (100% of Battery) until 6 or 7 pm (around 5-3% of battery); now they only last from 9 am to 2 pm (0% of battery, getting home with glasses dead).What can I do?I Really don´t like the glasses being active without my consent, and the baterry indicates that they are for some reason.

I'm on the latest Android update and ever since the new Meta AI app update from last week, my Meta Ray-Ban Display Glasses have been dying much faster than before the update.I'll use the glasses for about half of my workday (8am to 12pm) and they'll already be at 15% to dead. And this is without using any audio features and light display usage. Normally, I could use the glasses for my entire workday (8am to 5pm) and be left with at least 20% if not 30%. And that's after heavy music/audio usage (I have "Hey Meta" turned off as well, for reference).I'm on OnePlus Open and I've heard similar things. I hope others can post their experience as well and perhaps get some feedback to devs to fix this. It's quite annoying, because they were working perfectly fine before this!

Hey! Have gone thru several updates and early access programs but still no conversation focus...does anyone know when it'll get a UK release..please!!!

Ive had the meta AI wayfarer glasses (gen 1) for the past 4 months and I am wondering if anybody have any ideas as to when meta have plans to release its AI function and other functions to the glasses to other regions?at the moment, I am only able to take photos and videos, and listen to music and pick up calls. but that is it. 

saya salah menaruh email saya di pengiriman. bagaimana cara melacak pengiriman kacamata yang saya pesan?

My glasses are showing a red dot that doesn’t blink. When I was last using it, it told me it was at 100% and within like 10 minutes it gave me a red dot and stopped recording my video.It won’t let me factory reset it, do yall have a solution?

 Hi team,My Ray-Ban Meta Wayfarer (004V) is on firmware v23, Meta AI app 267.1.0.62.166. App language and region set to Dutch/Netherlands.Dutch should be available since v22, but it does not appear in my glasses language list, not even under “Additional languages”. I’ve tried restart, unpair/repair, reinstall app, and the “Hey Meta” trigger.Can you check if the Dutch language flag is enabled for my serial/account, or if Gen 1 is still in staged rollout?> Thanks

J’ai identifié un problème audio lié à Meta AI sur mes lunettes Oakley Meta Vanguard. Lorsque Meta AI est activé, un grésillement est audible en arrière-plan, surtout à faible volume (environ 15–20%) et particulièrement sur les contenus vocaux (livres audio, interactions IA). Ce bruit disparaît complètement lorsque Meta AI est désactivé. Le problème ne semble pas matériel mais lié au traitement audio de Meta AI (micro actif / amplification). Merci de corriger ce problème via une mise à jour logicielle, car cela impacte clairement la qualité audio.

I found a pair of Meta glasses at the beginning of the year, and I would like to find the owner. I'm just not sure how at this point. I've tried contacting support and the automated chat said it'd send the info I have to the support team. But is there any other way someone might know of to find the owner information with the glasses? im a tour guide, so i mostly have people out of state/country on my tours so posting on local forum could be a dead end. I am in a location where a lot of locals visit, the spot they were makes be believe it was someone who took my tour but I contacted all of them and no one said they forgot anything.I just really want to find the owner

I always get the same problem. sign in to Garmin was unsuccessful. im from Denmark, so it shows that I can get Garmin app and strata app, just the sign in to Garmin was unsuccessful, always when I try to connect the Garmin app.

I ordered some glasses but ordered as a guest and of course I accidentally entered the wrong email, so now I do not have a tracking number or a receipt. What options do I have to recover this. Thanks in advance.

Can someone tell me how to connect my vanguard sunglasses to my Strava app. I’ve tried everything I could think of to get them to connect but no luck.