AI Glasses

Hi Hopefully someone can assist me, whenever I receive a call the option goes straight to my phone and when I try to select the RB Meta option to connect, it goes right back to my phone option, I have reset the Meta glasses and my phone, disconnect and turn back on the bluetooth options,  my wifi is connected but it still wont let me select the connection to my Meta to answer and speak to the caller, can someone please assist me is there another connection i need to activate?                                                                                                                                                  &nbs

Anyone using iPhone able to get their contact Nicknames to work with Rayban Meta Gen 2?

For the past two years, I’ve been saying “Okay Meta” as the wake word on my Ray-Ban Meta smart glasses — and it’s always worked perfectly.After updating my Gen 2 Wayfarer to version 19.1, though, the glasses no longer respond properly. The LED lights up and you hear the activation sound, but it shuts off almost immediately. Say “Hey Meta”, the official wake word, and everything works as normal.When I switch to my Gen 1 Headliner, “Okay Meta” still works fine with version 19.1.Has anyone else noticed this change?It may be that Meta was previously more liberal in recognising slight variations of the official wake word, and that the Gen 2 firmware is now stricter in how it maps and processes them.After updating to v19.1, I thought I’d broken Meta Assistant functionality. Relieved I tried a slightly different wake word — more by accident than design!I’m having to unlearn a habit built over the past two years. With the wake word change, saying “Hey Meta” instead of “Okay Meta” feels unnatu

It’s the exact same. I don’t get it. 

I’ve had my Meta Raybans for a couple of years, got a new phone a few weeks ago and had problems with the meta app so I deleted and reinstalled it.  It’s not showing my glasses and when I try to add them it says they’re already registered with another account.  I only have Facebook and Instagram accounts and two email addresses but my glasses aren’t registered on any of these and I’m getting nowhere with account resets.  I’ve got loads of photos I don’t want to lose so don’t want to do a factory reset.  Any suggestions?

I’m experiencing a bug where the Restyle progress screen remains stuck at %0. even though the render actually completes in the background. When the process finishes, I receive a notification, and I can open the final video from the notification without any issues — but the in-app UI never updates and stays at 0%. Meta rayban gen 2.  

Saya mengalami masalah saat membuka Meta AI dan mendapatkan pesan seperti ini "Berdasarkan informasi yang Anda berikan, Anda tidak dapat menggunakan Meta AI"Dapatkan seseorang membantu saya memecahkan masalah ini?Tolong!

I lost my glasses in the case, however at home I randomly get a case is low battery message pushed to my phone. Does that happen only if they are in a 30ish meter range? Also this morning it showed connected on my app showing the battery percentage of the glasses and low battery on the case, however I haven’t been able to get the Bluetooth to connect since. Could these be lost in my home? 

I have registered for the early access program for the live AI feature. I also received a notification in the app that tells me to take one more step to start using this feature and when I tap the notification it takes me to the settings but there is no button or slider or anything to enable live AI.Has anyone experienced similar issues or can tell me where to activate the early access feature? Or did it already drown in the new updates since the freature is ready for late access or general access within the next few months?

Hi folks,My Meta Ray-Ban Gen 2 have just updated to software version 20.0.The update description just says "bug fixes and performance updates".As someone who works in tech, jumping whole integer (19 to 20) in software version numbers usually signifies a large update.Sadly, I still don't even have the features that were supposed to be in 19.2 - hyper-lapse, longer video recording etc. What. Is. Going. On. Meta?

So around 2-3 months ago I think my meta glasses were damaged by water and they havent been working since. The case itself is charging, but the case never goes green no matter how much i charge it it always has the orange sign. My meta glasses don’t seem to work at all. I tried calling local repair shops but they seem to have no idea of these glasses. If anyone knows how I can fix this please let me know. I think I have to remove everything and try and deep clean the insides of the glasses but not sure on how to do that either. Help would be much appreciated 🙏🏼 

Hallo. kann mir jemand helfen um meine rayban Meta Brille zu tauschen. Habe sie gestern geliefert bekommen und sie ist defekt. Beim Support kommt andauernd das ein Fehler aufgetreten ist und ich es nochmal versuchen soll. Gibt es eine Mail Adresse oder Telefonnummer ? vielen Dank. 

I selected Video-first and it works the first few times I use it, then all of a sudden it hear the snapshot sound. I go back to the setting and it’s still set as Video-first, so I toggle to kind of refresh the setting and it fixes it temporarily…Anyone have a fix?

I went to my scheduled appointment in Houston. Tried the device and got very excited about it. When I said that I wanted to buy it, the frustration started: 1. There is a waitlist, 2. They are not authorized to sell the device with prescription, 3. I would have to fly to either Dallas or San Antonio to order prescription lenses, 4. The device can not have progressive lenses, 5. Lenses cannot be polarized.i wish I knew before hand so I would not have wasted my time. I have an advice to Meta: Only release a product when you can fulfill demand. BTW this is not my first bad experience with Meta. I am an early adopter of gadgets and have a ray ban stories that no longer connect to my cell phone and I can’t find out if there is a possibility to have it fixed because I was told the company stopped supporting those. I really hope they do better in the future!

Hi When I started auto capture, all the photos and videos are nicely grouped into 1 sessions, and meta Ai will create a compilation. But if you didn’t started auto capture, there is no way to create the session or compilation, and my photos are scattered everywhere. the request is to create a session on demand and move the photos inside the sessions within the Gallery thank youfrank

Hi, Wenn ich in der Meta AI App mein Telefon verbinden möchte ist dies nicht möglich. Es kommt immer der Fehler Kontakte können nicht synchronisiert werden. Ich habe die RayBan Meta Gen 1 und ein Samsung Galaxy Z Flip . Gibt es hierzu eine Lösung ? Auch kann ich keine Bilder per Whats App mit der Sprachsteuerung versenden. Sprach Einstellung deutsch. besten Dank für Eure Tipps 

I have the meta Oakley vanguards and I thought they were supposed to be able to send pictures via voice command but every time I tell them to take a picture and send it to ___ it just tells me it can’t do that on my glasses. I’ve tried hard resetting, disconnecting apps and reconnecting, nothing changes. I need help to get this to work.

Hello everyone,I recently purchased a pair of Meta Ray-Ban Gen 2 smart glasses (prescription lenses) from Walmart. However, I’m facing an issue where the glasses do not power on or charge, despite following all recommended steps.Here’s the situation:The charging case works correctly: when plugged in, the case shows the yellow LED indicating it’s charging.When I place the glasses in the case:No LED appears on the glasses.The case sometimes shows a red LED when open.I have tried:Using the original iPhone 20W wall chargerChecking and cleaning the charging pins on both the case and glassesEnsuring the glasses sit properly in the case with magnets snapping in placeAttempting the long reset method (pressing the side button for 20–25 seconds)Despite all this, the glasses remain unresponsive.Additional details:Glasses have prescription lenses installed.The box was sealed when purchased, so this is the first use.I’ve tried multiple cables and wall sockets.Power button on the glasses is the slid

Hello,i cant Connect my meta Oakley HSTN to Garmin/Strava. The apps are not available in Meta AI App. On the Meta website, this fonctiunality is announced to be available for the Meta Oakley HSTN can you please help ?

When I got the Oakley Meta Vanguard glasses last week I was able to send a photo by voice from the glasses. Now a week later it tells me the glasses can't do that.  I tried doing a factory reset, unpairing, turning off auto updates, unpairing and it's still not working anymore.  All Bluetooth permissions are on. Anyone else have this problem or fix?

I recently bought the Meta glasses from Florida USA, but I am unable to use the most optimal feature or prompts like “Hey Meta , Whats in front of me”. I am flying in and out of the country often too. The error command i hear is that its not available in your region . Please someone help me fix this issue. 

I have the preference enabled in my settings  so that I can continue a dialogue without  repeatedly saying " Hey Meta"and  it has been working fine until the last week. It is frustrating because I can't  continue a conversation. Anyone else having this problem.  

Hi everyone!Just sharing my experience with the Ray-Ban Meta Gen 1. This is my third pair because sweat keeps damaging them on hot days—I’m a landscaper and sweat a lot. Hopefully this feedback helps for future hardware.Love the product. —Bruno

Although it says meta AI as been opened to South Africa, trying to use the Live AI feature on your raybans gets met with nothing short of the is not available in your region.  Could we get this sorted out so we can have full function of our devices.