Developer Dashboard Feedback

This error is EVERYWHERE. Nobody has found an answer yet. I'm hoping to find one right here.Here's the log.I'll try using the OVR Platform Utility, in hopes of a success. Please let me know if you find a solution!

Steps to reproduce:Navigate to App ManagerSelect live game from drop downNavigate to API tabUnder User Token, press the "Generate Token" buttonExpected result:A user token is displayedActual result:Error displayedMessage:GraphQL server responded with error 1357010: Something went wrong. We're working on getting it fixed as soon as we can.Error Code1357010

I'm running into issues with updating the description in my IAP set up through the developer dashboard. No matter how many times I try to save it never seems to update. Is there something I'm missing here?

I'm really sad because I need to update my software and after recent updates I'm no longer developer and I can't even run my builds on my Quest2 and Meta Quest Pro devices.I've managed to get into developer mode by enable 2FA in the past but now I'm not sure if that's enough?I can't get any SMS-authentication codes because it seems to be broken.Everywhere in this forum I can see there are more problems related to this but unfortunately no answers.Should I just give up?I'm really happy to get all the forum-badges! (https://youtu.be/uEvWg_Yikxs) I got 5 today! 😂 

Hi, I'm trying to work with Add-On keys for our game. I've generated few hundred keys and was able to download them, but they are never appearing on my side in a Keys => Add-On section, I've attached a screenshot how it's looks like on my side (guy from tech support was able to see the keys on his side and asked me to create a topic here, since it's looks like a dashboard bug).

Hi, I've created a game and in the ending scene, the player has to do something in order to make the game quit. This is perceived as "closing the application unexpectedly/automatically" by the review team. I've submitted my app several times and the review team always uncheck the "VRC.Quest.Functional.1" *. Their comment is "... Applications that close unexpectedly/automatically cannot be approved." but the criteria in VRC.Quest.Functional.1 never mentions that apps cannot be closed automatically. I've contacted Meta support but they couldn't help since this is an issue related to app lab. and there seams to be NO support for devs in this filed. I resubmitted my game and added this as part of the note: " ... I understand the this might be against the VRC.Quest.Functional.1 from your perspective but the Criteria should be written in a way that everyone should have a common understanding of it. I've spend so much on this simple game and I've read the Criteria. If the Review Team can chan

Hello All,Ive had this issue for nearly 2 weeks now and i cant fix it in any way possible, when i try to select a price for my new game... it is just stuck on loading as seen in the photo Bellow, Can i please get some information on how to fix the issue because no one i talk to has the issue and they are confused themself because the they posted their games they had no issues at all...Thank you, ONWXRD

I wish to upload a free DLC file to my current build using ovr-platform-util using the upload-add-on command. There are a lot of DLC files already integrated into the app and I wish there is a way to upload free DLC files using the upload-add-on command. Is there a way to do that?Thank you in advance!

Is it possible to remove my app lab game from the search result on the meta store? Because I would like to work on it a bit more and not let people download it right now.

Hey all,Since the official Meta/Oculus ticket support team seems to offer no help what so ever (copy pastes auto responses, links to incorrect documentation), I've been directed here by their support (Joshua) to ask a question about account/administrative issues (which in his own words claims his own team is for: "Our team handles developer focused issues with our app administration and review process.") before he closed the ticket immediately.  The rep claims there is a dedicated support team here that can help me, but looking at other posts it seems almost no one gets any help here. That said, I would like to get some clarification on when a userID's relating to a specific app are supposed to be created if anyone has any ideas.  My examples are as follows:- 2 users exist in an organization, a new app is created, both users (with identical setups/roles/permissions) are given userID's right away in the API tab.  Add a new user/s and also give them identical per

Hi all, I know from other threads that others are having long waits for games to be approved on the App Lab but while checking on the status of mine, the submission date has gone very strange and change my Submit Date to 1 Jan 1970 (assuming something has set date the date to zero)? When I first pressed submit it look normal and said 25 Nov 2022.Has anyone else seem this before?Cheers in advance.

As far as I know the only way to change the description text of an app is to make a new submission in "Distribution->App Submissions" page. But it had been stuck in "submitted" state for two days. Is that normal to take that long to review a new submission?Or is there a quicker way for making small changes on the store page?

Hi,Where can we get support for Applab Submissions? One of our app was submitted on October 4th and has been under review since this date. That's quite a while...

Hello,I've been using the developper mode for our organization for a long time now, but suddenly it logged me out. When trying to log back in, it requires either a credit card, or a 2 factors method to enable dev mode again.I've added the 2 factors method successfully, but the dev webpage is still stuck, asking me to set up a 2f verification. When I click on the button to add a 2factors, it  opens the other dashboard, which displays 2 factors enabled...I've tried to reach the Meta Quest support, but they sent me here.

Why am I not getting most of my analytics anymore on the dashboard? The only one that is up-to-date is installs. All the rest stop at Feb. 3 (9 days ago)

I could not be more tired of products like yours wanting to create new styles of accounts, new layers of data farming, and in general new ways of annoying its customers without providing any meaningful upgrades in the user experience. Just leave me alone.  My VR headset has been working fine.  Ill not buy any more of your products as they are only a means to what should be seen as criminal activity. Long live Oculus Rift. Too bad it was sold out to this terrible institution.

I am having a hard time finding the right documentation. I would like to make an app I am developing available in App Labs.I have a developer account and created my app in the portal. I have uploaded a build to the alpha channel and it passed the basic stuff.How do I now get that installed on a couple of my test Quest 2 devices?I do not want to submit it to Oculus yet because it is so not done, but I need to test some multi-player functionality and don't want to have to connect all the Quest 2 devices to my development laptop and manually build and install on each one over and over as I have updated.I would also like to have my son in law install it on his Quest 2 so I can test multi-player over the Internet and he doesn't live near me.Where do I find instructions on how to do this?

I keep on trying to submit a app to applab but it will not give me the IARC Rating. Every time I submit it, it does not give me the rating and does not give me the green check mark. Can anyone debug what is happening?

When I create a new organization from https://developer.oculus.com/manage/organizations/create and upload an app using ovr-platform-util, I get an error message "ERROR: Before uploading the build, please agree to the developer sales agreement from the following" and the upload fails.I can't find the Developer Sales Agreement section in the legal documents of the development dashboard and agree to it.I also belong to another organizaition.I can find the Developer Sales Agreement section under another organization > Legal Documents and successfully upload the build.However, recently created organizations cannot find the Developer Sales Agreement section from their legal documents. The organization created this time was created after the introduction of the meta account, so is it possible that the items listed in the legal document have changed?

Hi there! I'm curious if someone knows if is it possible to manipulate test users' in-app purchases. Kind of changing the billing date of users or speed-up their trial periods? Cannot find anything about it on official forums/articles. Is it possible at all? Much appreciate any information about it!

Hi Developers,I developed some little Apps for Cardboard on iPhone via unity3d. But the grafic an first of all the Controller are limited. Now I wont to try it on the Oculus Go, which I bought especially for this Purpose. But to enter the deleoper mode, I need to create an organisation in the dashboard. I dont have an physical organisation at once and at the moment i don't want to offer any apps in the store but just find out if developing oculus go is an option for me. Is that a Problem?GreetingsRalf

We are having trouble while trying to save application meta data. We could save [Assets] data normally but when trying to save [Name] （名前）contents, somehow [Save Changes] does not work and shows loading icon on the button. Please refer to the attached image for better understanding.Could you please confirm, whether it is a bug from your side or do you have any recovery suggestion for this?Thank you.

I see many posts on this topic. I have verified my account, entered payment information, phone number, enabled 2-step auth, factory reset my Quest2 device, restarted it multiple times, updated my iPhone Meta Quest app.On the app when I go to Developer Mode it just says "Get Started".On the Quest2 device if I go to Settings -> System I do not see Developer mode. As a result, adb devices returns empty.Please help :((

The page becomes unresponsive when one letter is typed into. (What is the legal name of your organization?) There is a loading symbol in the typing box, and when I wait, the page just doesn't work and freezes.

When i try to type a name the tab freezes.