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Maul7456
New Participant
January 31, 2026
Question

Cannot install pcvr games versions

Recently I buyed the Vader Inmortal series, I playted the standalone version but I would like to played the PCVR on Meta Horizon Link. But I have this error:

Any solutions to my problem?

3 replies

Degly
Degly
Inspiring
January 31, 2026

First time I see this, but it seems that this isn’t on your side, it looks like a Meta Horizon Link / PCVR entitlement issue that pops up sometimes with cross-buy titles.

What I would do:

  • Restart Meta Horizon Link and log out/in of the Meta account
  • Check the Meta Store on PC (not the headset store) and make sure the version shows as Owned
  • Disable VPN / ad blockers

If it still fails with “Error performing query”, the fix usually requires Meta Support to refresh your entitlement. 

steve40
steve40
Honored Contributor
January 31, 2026

None of those suggestions will help. The problem is on Meta's side, and they will only offer a full refund, as they don't know how to fix it.

Choleni
Choleni
Honored Contributor
January 31, 2026

Hi Maul7456​ 🙂

Unfortunately, this is a common issue with some cross buy games.

When buying the Quest version of the game, you'll get this error when you try to install the PC version..... buying the pc version and installing the Quest version works without issues.

Crossbuy doesn’t work | Meta Community Forums - 1359878

Cross-Buy Free Claims Failing on Multiple PCVR Titles with GraphQL Error 1675030 | Meta Community Forums - 1357719

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