Skip to main content
bubansandwich
New Participant
July 17, 2026
Question

App sharing and adding a second account not working

  • July 17, 2026
  • 2 replies
  • 147 views

Hello. I'm using a Meta Quest 3S. My headset is fully up to date, and I have already performed a factory reset. I can use the Store and download games normally, but I cannot enable App Sharing or add a second account. The headset says "Something went wrong. Please try again later," and the Meta Horizon app shows: GraphQL error 1675012 - "Device ID must be specified explicitly." Could you please check whether my headset's device registration or account needs to be repaired?

      2 replies

      Choleni
      Choleni
      Honored Contributor
      July 17, 2026

      Hi bubansandwich​ 🙂

      Nobody here in the forum is able to check your account.

      Contact Meta support via email, chat or WhatsApp HERE so they can look whats going wrong.

      You can also have a look at the thread below

      Quest 2 error GraphQL error 1675012 | Meta Community Forums - 1341821

       

        CaptainHaddock
        CaptainHaddock
        Inspiring
        August 11, 2026

        I'm using meta quest 3 and I'm also having exactly same issue since last few days. Neither able to add a second account nor able to enable app sharing from the quest headset. The error messages you have mentioned from headset and from Meta Horizon app is exactly same. bubansandwich​ were you able to resolve this issue?

        Terms & ConditionsAccessibility statement