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Ollie42
New Participant
March 1, 2026
Solved

Meta Link App Download Failed "Restart Computer"

  • March 1, 2026
  • 12 replies
  • 954 views

For the past week i've been unable to install the Meta app on my new gaming laptop, however i get the same error after it gets near to the end of the install bar, i just get the popup saying "restart computer"

 

I've tried:

Restarting my computer

installing OpenSSL (both Lite & the main one)

Repairing x64 and x82 visual studio files 

Deleting the Oculus folders in the Local file

Deleting the Meta folder in Program files 

 

Anybody know what else i can do? Seems pointless to have a fairly expensive VR headset which i can't use on the games i want.

 

Cheers!

    Best answer by Ollie42

    UPDATE: Fixed the issue by removing my second monitor! I assume disabling NordVPN and the anti-virus will work for other people however

    12 replies

    steve40
    steve40
    Honored Contributor
    March 2, 2026

    installing OpenSSL (both Lite & the main one)

    Are you using the latest installer? It sounds like you are following outdated instructions for a problem that was resolved weeks ago.

      Ollie42Author
      New Participant
      March 3, 2026

      Yep, just tried again with a new installer there & got the same result

       

      steve40
      steve40
      Honored Contributor
      March 4, 2026

      Try using a VPN. If you are already, maybe turn it off.

      Meta Quest Link app install failure | Meta Community Forums - 1353946

      Also, it could be a third-party cybersecurity/antivirus tool causing the problem. In the post below, it was "some acronis thing" (maybe Acronis True Image).

      Can't install quest link | Meta Community Forums - 1355387

      Rheinor
      New Participant
      March 4, 2026

      Hi!

      I had the same problem and solved it by downloading the app from this link.

      https://www.meta.com/it/quest/setup/

      I believe this is another version of the app. It's really frustrating that Meta doesn't fix these issues.

      Hope this helps.

        Ollie42Author
        New Participant
        March 4, 2026

        Just tried that link there and came up with the same issue even after fully restoring my OS, cheers anyway

        Rheinor
        New Participant
        March 5, 2026

        I’m sorry for you. Unfortunately, it’s really frustrating.

        Ollie42AuthorAnswer
        New Participant
        March 4, 2026

        UPDATE: Fixed the issue by removing my second monitor! I assume disabling NordVPN and the anti-virus will work for other people however

          steve40
          steve40
          Honored Contributor
          March 4, 2026

          I don't understand why a second monitor would cause the Link installation to fail 🤪, but I'm really glad you figured it out! 😄👍

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