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Anonymous

Solved

Meta Quest 3 has terrible graphics quality.

92 replies
139307 views

Hello everyone.

I received the Meta Quest 3 headset on October 12th.

Launched, updated the software.

And I started playing games while connected via Oculus Link to my laptop.

On October 12, 13, everything was just great. Half Life Alyx has a fantastic level of graphics, a stable frame rate, there was not a single glitch.

This morning I picked up the helmet again and noticed that the image quality had become terrible. Even in the lobby menu, it's terrible.

There is no clarity of the image, the effect of a ladder and ripples is especially noticeable on the lines.

I launched the same Half Life ALyx, and it was a terrible soap. Worse than in Quest 2.

Also, while playing Blade and Sorcery, I noticed that the frame rate dropped. Although in the settings it is worth "raising the frame rate to 120 so that where possible".

Changing the settings of the frame rate, screen resolution in the Meta-application did not give results.

Resetting to factory settings via the Meta application also did not give results.

Resetting to factory settings by pressing the off key and adjusting the volume on the helmet then also did not give results, the image is still of poor quality.

The lenses are clean, there are no stains.

I attach 2 screenshots, but I can assure you that the quality in the screenshots is better than what I actually see.

In fact, the reflection in the mirror and the palm tree look much worse than in the screenshots, they are very blurred and pixelated.

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The1stDarkLordMorgothAnswer

Honored Contributor

THIS IS NOT A SOLUTION - MARKING ONLY FOR VISABILITY

Hey everyone! I wanted to pop by on this thread about the graphics quality of the Quest 3 devices. I completely get wanting to get a clear view of what you're seeing on your headset. I recommend reporting this issue so that our engineers can be able to look into it further. The more information from other users, the better they'll be able to determine how to fix this issue.

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

Choleni

Honored Contributor

Are you sure the ipd wheel is still in the right position for you?

kojack posted that it sometimes turn itself when the headset is moved.

This might cause a blurry sight.

J40NYR

Honored Contributor

I wonder if you have accidentally applied the power save settings 🤔

Head on over to your settings menu and double check

Quest 2, Quest 3, PCVR, Meta Wayfarer

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MrTipsy

Participant

Some Quest 3 are running on a lower Gpu clockrate (500mhz vs 599mhz)

We found this out while playing Dungeons of Eternity. When we put the Quest 3 Enhanced Visuals on, the game runs in Slowmotion..

After a Chat with the Developers abd running OVRMetrics, we found out the problem is some Quest 3 are running at a lower 500mhz (gpu).

Abd this affects not only the game, it runs at 500mhz all the time.. Quest Home/ other Games.

If you have this Problem, too, please let Meta know about it, so they can Fix it

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Pannakakaaa

New Participant

Hi having that same issue do I have to send my headset in to get it fixed or can I fix it myself? Would be a problem due to living far from anywhere I can send it in

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Pannakakaaa

New Participant

Also where can I go to ask for help?

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Ukaare

New Participant

Do you fix?

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Bosonkat

New Participant

I have the same problem, Meta can help us?

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S4V4G3M3T4

New Participant

Don't think anyone mentioned passthrough in this thread, we're talking about in game graphic quality being bad.

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Yuth03

New Participant

My Meta quest 3 arrived yesterday and as soon as i put it on, the first thing i noticed was the grainy pixel in the background of my surrounding, similar to the two images above. I thought maybe i didn't properly set it up yet but then as I've completed all the instructions, the quality of what I'm seeing in the VR headset remains the same.

PLEASE HELP, THANK YOU!

vrandedits121

New Participant

I am having the same issue, especially playing PCVR games. It is so noticeable I looked at it and said oh it’s probably just a little small issue meta-will fix it soon 5 to 6 months later still here with this pixelated screen.

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Annelijn

Participant

I experience this as well, but with a some sort of vignette/tunnel. Within the tunnel, the graphics are sharp and clear. But outside the tunnel the graphics are blurry, as if it is not rendered. You can see in the attached images (Call of the Sea VR) that beneath the red line, everything is sharp, but above the red line everything is blurry.

I encounter this in various Quest 2 games. Meta said that all games would be sharper/clearer because of the auto-rendering on Quest 3. But I paid € 700 now for a Quest 3 what should be an upgrade of Quest 2 but all Quest 2 games look like sh*t now. It's ruining the experience for me.

I already notified Meta about it, they said they need more time to investigate and will come with a reply soon. That was 2 weeks ago.

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S4V4G3M3T4

New Participant

Hi I'm having this same problem you're having, the top half of the screen is really bad and pixelated.

Did you fix it in the end?

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Annelijn

Participant

No I’m still waiting for a reply from Meta.
but they did acknowledged that it’s not how it’s supposes to look like.
Maybe if you file this issue too, they’re willing to fix it sooner?

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zielist

New Participant

Hey everyone

My problem is probably the same, looking at the comments in the attached video, you can see the sharpness is very poor and it is not affected by the light because it looks exactly the same during the day, in the evening, when the room is lit and when it is dark, nothing affects this image

https://youtube.com/shorts/9nrpTDEPvic?feature=share

The device is meta quest 3

MetaStoreHelp

Community Manager

Hey zielist! Thank you for bringing this to our attention. We understand that your device's graphics sharpness is very poor, and we know how this can affect your VR experience. No worries; we'll be happy to take a look at this. Could you please answer the following:

Does it happen right away or after longer sessions of use?
Has the product been dropped or neglected?

We look forward to your response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

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zielist

New Participant

MetaStoreHelp

Hello

As soon as it came to me, the device was turned on, logged in and updated, I saw when I turned it on that the image was not sharp, but I didn't delve into it because I thought that maybe something needed to be set, but nothing could be done, so to sum up, the problem has been there since the moment of unpacking. equipment and the first time they are turned on, and this is the case from the very beginning, not after a long gaming session.

I am waiting for a response.

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BENAnchorman

New Participant

I have quality problems to. This is the advice from Meta support! They must be kidding, right?

Hey there B.E.N.Anchorman! We understand that you are having an issue with your Quest 3 display. We totally get how this is majorly affecting your time in the World of VR! We would love to help you out. We are going to put some troubleshooting steps below on How to perform a display refresh.

Performing a display refresh:

Short press and release the power button to put the headset to sleep. The display will turn off.
Wait for awhile.
Turn the headset back on. The flickering or static should be gone.

Please let us know if this works, or if it doesn't and we need to try some other troubleshooting steps. We look forward to your reply!

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Konttu

Up and Coming

Guys if you have bad quality even in meta "home" screen then headset is faulty. If quality only bad in games its because of foveated rendering. You can see top and bottom of screen pixelated, and even sides in some games. It is clear at middle, if not headset is adjusted wrong. Its how games are made, nothing to do with 128gb or 256gb versions.

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Annelijn

Participant

Question 1: Then why do I only see it on the Quest 3 and not on the Quest 2? That does not really seem like an upgrade...

Question 2: Then what does Meta mean with the "auto rendering" they keep advertising with? Saying that all games should look better, even if the game is not optimalized for Quest 3? Most of the Quest 2 games look like sh*t now on the Quest 3..

Question 3: How come I see it in Call of the Sea, Another Fisherman's Tale, The Climb 2, but not in games like Real VR Fishing and Puzzling Places? What are the differences between these games what makes their rendering type (or how do you call it) so different?

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Konttu

Up and Coming

You notice it easier with Quest 3 because its clear from edge to edge, picture in Quest 2 was very blurry, nothing to do with pixelated image in Q3. Developers can choose resolution which it renders at middle (fovehead) and everything else that is out of sight. Some games typically looks better.

It's similar what we have in Steam Link, we can choose fovehead rendering quality, and even eye tracking for Quest Pro.

You can ofcourse use SideQuest to manually increase resolution in Quest 3 native games.

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