Meta Ui/ Most UI Elements Gone...

Forum|Forum|2 months ago
August 10, 2026
6 replies
116 views

Hi. I have a Meta quest 3 and there is a Critical issue with the Meta Ui/Home Ui. I boot into my account via account switcher and i am stuck in passthrough with no menus, the navigator is gone. Recentering fails. Nothing.. I cast from meta horizon mobile app and it works but app launching doesn't work nor does any of the cast options. IDK what is happening as i have rebooted, hard rebooted and did the boot menu reload but nothing. Please Help😥😥

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DancingHummingbird8517

New Participant

I have the same problem too.

M

Maccyb123

Honored Contributor

What software version are you on?

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Willtop4Author

New Participant

idk i think latest but i am not sure

Choleni

Honored Contributor

Hi Willtop4 🙂

Seems to be a bug, there are more users with issues on the secondary account.

Try if loading in the main account first and then switching to the secondary account helps.

And send a bug report.

Child Profile issue | Meta Community Forums - 1380304

Secondary account stuck in passthrough, menu manes sound, does not appear. | Meta Community Forums - 1380378

In case you want to contact Meta support... you can do that via email, chat or WhatsApp HERE

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Willtop4Author

New Participant

yes. switching seemed to work. Ill file a bug report for it. Will it be fixed in the next update then?

Choleni

Honored Contributor

Willtop4

Sorry, I can't tell you when the problem will be resolved.

It might even start working again in a few days without you having to install a new version. Sometimes there are only minor updates that don't change the version number. Just try again every now and then. 🙂

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