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Caiyyd
New Participant
October 19, 2021
Solved

No referral credit

  • October 19, 2021
  • 117 replies
  • 102120 views

I sent my friend a referral link which she used when she purchased Quests for herself and her son. So far neither of us have received the $30 store credit. How long does it take to show? It’s been about 2 weeks. 

    Best answer by RoastPork

    Hey there! I thought I'd put some updated information in this thread. If the referral process is followed exactly according to THIS, then the referral credit should show up for both of you within 7 days of the new user activating their headset.

    If you don't see the credit after 7 days, then MetaStoreHelp will be happy to help you get your credit. Just PM them here or click HERE to submit a support ticket. Hope this helps and thanks for spreading the love of Quest 2!

    117 replies

    Show previous replies
    curry2spicy69
    New Participant
    December 24, 2023

    MetaStoreHelp I don’t know if my reply has posted so I’m write it again my friend sent me a referral and I accepted it on Friday but on Saturday when I activated my headset it didn’t give me the £23 it said it would 

     

    zarcmiller
    New Participant
    December 27, 2023

    Hello, a friend of mine bought the Meta quest 3 (128GB) today and accepted my referral link beforehand. Unfortunately, neither he nor I have received the credit note of 60 euros.
    I can see that he has accepted the referal (see screenshot).
    What can we do?
    Proof of purchase from both of us is. Available.

    Many thanks for the support MetaStoreHelp 

    zarcmiller
    New Participant
    December 28, 2023

    Support helped me!! Thank you 🙂

    The1stDarkLordMorgoth
    Honored Contributor
    December 28, 2023

    Hey everyone! I saw that you were having trouble getting the referral credits along with your friends from the referral program. If you haven't already, I recommend sending MetaStoreHelp a private message so that they can better assist you since it's related to getting credits for your account. 

    Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
    johnporkiscalling
    New Participant
    August 17, 2024

    This happened to me too and I really want my thirty-dollar credit. 

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    August 18, 2024

    Hey John_pork_is_calling! It appears that you haven't received your referral credit. We would hate for you to miss out on any promotions, and we would be more than happy to further look into this for you.

     

    So that we can gather some personal information from you, we ask that you please PM us. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    We look forward to hearing from you!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    VRTrox
    New Participant
    August 27, 2024

    Hello to the support team,   I referred my friend to buy a Meta Quest 3 but he activated the Quest 3 before we tried my link after with no luck can you help us with this ? How can we do now ?

    VRTrox
    New Participant
    August 28, 2024

    Hello MetaStoreHelp  i referred my freind  to buy a Meta Quest 3 but he activated the Quest 3 before, we tried my link after with no luck can you help us with this ? How shall we proceed now ?

    OMOTO1439928
    OMOTO1439928
    Honored Contributor
    August 28, 2024

    Hey there, VRTrox!

    I appreciate you're looking to get this resolved as soon as possible but the best thing to do is to fire over a private message to MetaStoreHelp!

    Please refrain from doubling up on replies too often. We try to keep things as neat and tidy as we can in the community!

    If I don't take my foot off the gas, I might miss it all. ⪤ Quest 3 | Rift S, Quest, Quest 2, Pico 4 ⪤ MSI RTX 4070, i7-13700F, 64GB DDR5 5600MHz ⪤ Ray-Ban Meta Wayfarer | Shiny Caramel Transparent | Brown Polarised
      Eggy644
      New Participant
      February 15, 2025

      Hi. I also sent my friend my referral link, which he used to set up his Meta account. Neither of us received $30.00. We did not even receive an email stating that he started his account.  What next steps do I need to take?

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