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Yoong3d
New Participant
March 26, 2026
Question

Oculus account deleted

Hello

I have an Oculus Rift and I created an account long ago, where I purchased some games.
Now I try to enter with the same email, and takes me to meta.com and my account with that same email doesn't exist.

I would like to recover the games I purchased in the past.

 

Thank you

3 replies

steve40
steve40
Honored Contributor
March 26, 2026

Oculus accounts were migrated into Meta accounts between November 2023 and March 2024. If you hadn't completed your migration by March 2024, you would have received an email to the email address associated with your Oculus account titled "Important changes regarding your Oculus account". In this, there would have been instructions for completing your migration, and a coupon code to redeem and restore your app and in-app purchases after Oculus accounts were deleted. This coupon code has no expiration date and is currently the only way to recover your previous Oculus purchases.

How to access old oculus account | Meta Community Forums - 1355864

Oculus Quest 1. Lost Account, Games and Money! | Meta Community Forums - 1366011

    Yoong3dAuthor
    New Participant
    March 27, 2026

    Thanks for the reply.

    I do have the email, but there is no coupon code for the games I purchased, and all the links that appear in that email are no longer available.

    No one had the same problem?

    Maccyb123
    Honored Contributor
    March 28, 2026

    You have the email warning I think, you must not still have the coupon code email. Maybe check one more time, maybe in junk. But if you don't have the coupon code, your games are gone. They actually sent 5 or 6 email warnings in total. I was lucky that I decided to pay attention to the last one just before the account deletion. The links in the email would not work after your account was deleted unfortunately. 

    Maccyb
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