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Participant
January 18, 2026
Solved

Horizon link not working

  • January 18, 2026
  • 318 replies
  • 26463 views

My Q3 was linking fine to my PC this afternoon, then literally an hour or two later, will not link.

I'm using a usb 3.0 cable, it is in a USB 3 port, power management of USB port is set correctly.

I get a notification saying 'Meta Quest Link isn't working correctly. Click here to check our support article'.

There is no support article.

I have restarted the headset and PC, repaired the Horizon app, logged out and back into the Horizon app, restarted the OVR service and I still can't get it to work.

Anyone else having or had similar issues recently? 

Horizon software 83.0.0.333.349

Headset V83.1034 build 5156385.14650.520

Grateful for any ideas.

Best answer by helijoe

SOLUTION
Thanks to all those who mentioned this link and the autor of it, you made my day 😁
Horizon link not working | Meta Community Forums - 1362707

318 replies

New Participant
January 18, 2026

I'm having the same problem. Everything was working fine until recently, I changed nothing. 

New Participant
January 18, 2026

Same issue, though it will start up normally if I disconnect WiFi for both the PC and Quest.

Basically, things work while offline, so you can run local PCVR games/apps, but nothing that needs an internet connection atm.

New Participant
January 19, 2026

tysm 

New Participant
January 18, 2026

same here everything was fine then it wasn't 

 

New Participant
January 18, 2026

Same here. Was working fine yesterday. Same error and no article. Tried everything. 

New Participant
January 18, 2026

I'm having the same problem. I was mid race and screen went dark. Tried backing out of app on computer and reconnecting, tried switching usb cords, connected via wifi, even factory reset headset nothing is helping.  Has to be something within meta link

New Participant
January 18, 2026

yep same issue with myself and a friend 

Participant
January 18, 2026

Same issue here, tried all the usual updates, repairing, resetting ODT to default setting, nada.....   Can't wait till P1m4X DA is released.

New Participant
January 18, 2026

Same issue for me for Rift S

New Participant
January 18, 2026

Yep same thing with me, kinda reassuring I'm not the only one. I'm using quest 2 so must be a meta problem?

New Participant
January 18, 2026

I think so - using Q2 as well, exact same symptoms...

New Participant
January 19, 2026

Hola soy usuario de Q2 y efectivamente NO FUNCIONA

New Participant
January 18, 2026

Same.  It recently did an update during power off.  I had this happen about a year ago and Meta support walked me through force side loading the update to fix it.  Of course I don't remember the steps, nor am I confident that'll fix this issue here and now.

New Participant
January 18, 2026

I tried the sideload update, did not work for me.

New Participant
January 18, 2026

Q3 and the same problem, tried restarting the pc, the meta horizon link, repairing the app, restarting the Q3, different cables and ports, connecting via wifi, and still not working.

MetaNinjaTurtle​ 

New Participant
January 19, 2026

Same here. I did all of the above also. New Quest 3 and new gaming PC.

New Participant
January 19, 2026

That is some bad luck. Hope they get it up soon. I am having Dirt Rally 2.0 withdraws...lol!