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WurzelGummage
Participant
January 18, 2026
Solved

Horizon link not working

  • January 18, 2026
  • 318 replies
  • 26468 views

My Q3 was linking fine to my PC this afternoon, then literally an hour or two later, will not link.

I'm using a usb 3.0 cable, it is in a USB 3 port, power management of USB port is set correctly.

I get a notification saying 'Meta Quest Link isn't working correctly. Click here to check our support article'.

There is no support article.

I have restarted the headset and PC, repaired the Horizon app, logged out and back into the Horizon app, restarted the OVR service and I still can't get it to work.

Anyone else having or had similar issues recently? 

Horizon software 83.0.0.333.349

Headset V83.1034 build 5156385.14650.520

Grateful for any ideas.

    Best answer by helijoe

    SOLUTION
    Thanks to all those who mentioned this link and the autor of it, you made my day 😁
    Horizon link not working | Meta Community Forums - 1362707

    318 replies

    Show previous replies
    HeavyChin
    New Participant
    January 19, 2026

    Had exactly the same problem on Meta Quest 3, appears to be a lot about this on various social media platforms so possibly an issue with an update. Started somewhere between 2pm and 8pm UK time yesterday (Sunday 18th January 26).

    steve40
    steve40
    Honored Contributor
    January 19, 2026

    Link servers are down. It has nothing to do with any updates (there weren't any).

    ManuelHartmann
    New Participant
    January 19, 2026

    Same Issue. The workaround with turning off the Internet before starting Link Mode works for me.

    rvlara88
    New Participant
    January 19, 2026

    Same for me using a Q 3s, not working

    markstockwell
    New Participant
    January 19, 2026

    FIXED: Add a firewall rule in Windows Defender to block C:\Program Files\Meta Horizon\Support\oculus-dash\dash\bin\OculusDash.exe

    You will then be able to use Oculus link without having to disconnect your network connection first.

      Robisplace588
      New Participant
      January 19, 2026

      Thanks for the Fix, but would you mind explaining How exactlt to add a firewall rule as many myself included don't know

      ozpital
      Inspiring
      January 19, 2026

      See: Horizon link not working | Meta Community Forums - 1362707

        Maccyb123
        Honored Contributor
        January 19, 2026

        steve_40 Choleni I'm hearing rumors that the Horizon link is not working..... Is that true? 😜😂😂

          Choleni
          Choleni
          Honored Contributor
          January 19, 2026

          Maccyb123​  

          Am I hearing something like.....? Ha! I play standalone and have no problems.😂😂

           

            Maccyb123
            Honored Contributor
            January 19, 2026

            Choleni 

            Me too! I couldn't handle that stress 😂😂

            DELTAOVRD
            New Participant
            January 19, 2026

            Same here ! Like Katzup​  I found the same solution. To work around this bug, you need to connect the VR headset to the PC while the PC has no internet connection. Once the headset is connected, you can reconnect to the internet.

            Before this solution, I had uninstalled the Meta Quest Horizon app using third-party software and then reinstalled it. Updating the headset and performing a factory reset will not change anything.

              Robisplace588
              New Participant
              January 19, 2026

              Regarding post by Markstockwell: FIXED: Add a firewall rule in Windows Defender to block C:\Program Files\Meta Horizon\Support\oculus-dash\dash\bin\OculusDash.exe

              Can anyone explain the steps needed, please

              ozpital
              Inspiring
              January 19, 2026

              Just replied to you reply on their post but for anyone else, I posted this last night: Horizon link not working | Meta Community Forums - 1362707

              prodbymave
              prodbymave
              New Participant
              January 19, 2026

              The issue is caused by OVRService.exe / Oculus Dash (Outbound)
              As already mentioned here, the requests made by this service are responsible for the problem. You actually have to disable the internet connection in order to activate the link and/or avoid getting a black screen. Once you are inside the link, you can probably enable the internet connection again.

                azvampyre
                Up and Coming
                January 19, 2026

                Steamframe releasing soon then Meta can flush themselves down the toilet like a good pile of crap.

                  helijoe
                  New Participant
                  January 19, 2026

                  exactly the same to me. Ironically the usb link cable detection works with high speed 3.2gbs, but pc connection stucks with showing meta logo for ever. i tried:

                  • killed oculus server and all task related to meta or oculus
                  • reinstalled meta link, 
                  • reset the quest 3 to factory default
                  • used wlan link too as a try
                  • checked the quest connection on a older pc, which had for sure no upgrade since a month

                  nothing helped. link always hangs at meta logo. :-( I am quite desperate. 

                   

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