Horizon link not working

Forum|Forum|8 months ago
January 18, 2026
318 replies
26468 views

My Q3 was linking fine to my PC this afternoon, then literally an hour or two later, will not link.

I'm using a usb 3.0 cable, it is in a USB 3 port, power management of USB port is set correctly.

I get a notification saying 'Meta Quest Link isn't working correctly. Click here to check our support article'.

There is no support article.

I have restarted the headset and PC, repaired the Horizon app, logged out and back into the Horizon app, restarted the OVR service and I still can't get it to work.

Anyone else having or had similar issues recently?

Horizon software 83.0.0.333.349

Headset V83.1034 build 5156385.14650.520

Grateful for any ideas.

Best answer by helijoe

SOLUTION
Thanks to all those who mentioned this link and the autor of it, you made my day 😁
Horizon link not working | Meta Community Forums - 1362707

Show previous replies

K

Kirso

New Participant

Got exactly the same. Helpdesk told me they would get back to me. Never said anything about other people reporting the same.

M

Makarra

Participant

I’m running into the same problem. This afternoon I tried to use them and found that Air Link doesn’t work, neither by cable nor by Wi‑Fi.
All the other apps work fine — Remote Desktop, Steam Link, etc. The only thing that doesn’t work is Air Link.
I was starting to think it was something on my end, but seeing so many reports, it’s clear the issue is on their side. I’ve spent the whole afternoon testing things for nothing.

R

ralphveiga

New Participant

It was working fine this morning and now I have the same problem. Its 100% broken.

S

santiclaws

New Participant

Their response in chat: "Thank you so much for confirming. I can see here that we receive multiple concern about this matter and our engineering team is already working on resolving this matter as quickly as we can.For now, we asked for your extended patience and understanding."

A

alexkew1

Up and Coming

I too have this exact issue - headset just ran an autoupdate, now Link via USB or WiFi doesn't work.

Meta Horizon Link version 83.0.0.333.349

Quest Pro v83.1034

B

Bodusvr

New Participant

Same here. crazy thing is, I’ve been needing a new cable for a while, I was so excited when it arrived. Turns out, meta horizon decides to turn on everyone.

C

catalinking

New Participant

Same. Yesterday everything was working fine. Now it's crashing.

A

AODDippin

New Participant

Its so disappointing that an update to the app completely bricked Link. Glad to see it wasn't of my own volition. Really wanted to get some races in today in VR but it looks like that isn't going to happen. Meta needs to get their crap together and stop pushing out updates that don't work. Is there anyway to roll back the update?