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Participant
January 18, 2026
Solved

Horizon link not working

  • January 18, 2026
  • 318 replies
  • 26468 views

My Q3 was linking fine to my PC this afternoon, then literally an hour or two later, will not link.

I'm using a usb 3.0 cable, it is in a USB 3 port, power management of USB port is set correctly.

I get a notification saying 'Meta Quest Link isn't working correctly. Click here to check our support article'.

There is no support article.

I have restarted the headset and PC, repaired the Horizon app, logged out and back into the Horizon app, restarted the OVR service and I still can't get it to work.

Anyone else having or had similar issues recently? 

Horizon software 83.0.0.333.349

Headset V83.1034 build 5156385.14650.520

Grateful for any ideas.

Best answer by helijoe

SOLUTION
Thanks to all those who mentioned this link and the autor of it, you made my day 😁
Horizon link not working | Meta Community Forums - 1362707

318 replies

New Participant
January 18, 2026

same problem, even with air link

New Participant
January 18, 2026

Meta with their Big Beautiful Updates, always the same... Quest 3 off here too

New Participant
January 18, 2026

Literally feels like I'm going insane. Q3, USB and Wifi don't work.

New Participant
January 18, 2026

Quest 3: Same here, stopped working this evening. I even tried out a factory reset of the headset.

Only Virtual Desktop is working fine.

New Participant
January 18, 2026

Same. Q3.

New Participant
January 18, 2026

I have the exact same issue, and it is bugging me so hard right now, because I need it to work to test some things for my bachelor's thesis.
Uncanny timing ngl...

New Participant
January 18, 2026

same for me, usb and quest 3. pulling my hair...

New Participant
January 18, 2026

Well, add me to the list.  Working yesterday not today.  Just tried switching to public test channel to force and update, but no change.  My windows 11 did download and update a security patch last night though...

 

New Participant
January 18, 2026

I rolled back the security update and it still just hangs and gives the not working message. 

 

New Participant
January 18, 2026

I tried using Air Link, and it also didn't work. I was using it yesterday with no problem, but it just stopped loading. 

New Participant
January 18, 2026

Same issue hear.