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lukaluka16
New Participant
October 27, 2025
Solved

I can't pair with my vr

So I have an oculus quest 1 and didn't play for a really long time. The account was deleted and although I managed to set up a new one and retrieve the games I can't connect to the headset. 

I have tried factory resetting the vr ,but every time I get to the set up for the oculus it keeps me stuck in the safety video with no way to progress 

Choleni
CholeniAnswer
Honored Contributor
October 27, 2025

Hi lukaluka16​ 🙂

The setup of the Quest 1 doesn't work with the current Horizon app.

You'll need an older version of the app to finish the set up.

The solution in the following link explain what you must do and includes a link to an older app version.......maybe you must try various versions to make working.

Meta support doesnt't recognize my Oculus Quest (1st gen) serial number so I cannot get help. | Meta Community Forums - 1274215

Good luck🤞

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3 replies

Choleni
CholeniAnswer
Honored Contributor
October 27, 2025

Hi lukaluka16​ 🙂

The setup of the Quest 1 doesn't work with the current Horizon app.

You'll need an older version of the app to finish the set up.

The solution in the following link explain what you must do and includes a link to an older app version.......maybe you must try various versions to make working.

Meta support doesnt't recognize my Oculus Quest (1st gen) serial number so I cannot get help. | Meta Community Forums - 1274215

Good luck🤞

    lukaluka16Author
    New Participant
    October 27, 2025

    Thank you!

      Choleni
      Choleni
      Honored Contributor
      October 27, 2025

      You're welcome🙂

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