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TheAntiSocializer
Honored Contributor
November 6, 2023

Hey everyone! The engineering team has been reading feedback and doing some testing on this topic. We've found that the most common cause of any passthrough noise or unexpected quality is due to the amount of lighting in the room. To get the best experience with passthrough, check out our article here.

 

The team is still interested in everyone's feedback and will continue to analyze passthrough performance.

Sometimes it's okay to be a little Bing Chilling

179 replies

New Participant
October 26, 2023
Participant
October 26, 2023

This guy wrote that: Meta confirmed 10/24 that passthrough quality can be improved via future software updates as their AI learns our environments from user data.

Up and Coming
October 26, 2023

Well I have been in contact with Meta about this issue on a few occasions and nothing was never metioned about that

New Participant
October 26, 2023

I got my oculus 3 today and I don’t know if every YouTube video lied to me or this just should be like this. I’m talking about the feature that allows you to see your room. Should it be so blurry?

@

Participant
October 27, 2023

Hey guys anyone tried if there is some improvement after v59 update ? Mine still at v57 yet ...

New Participant
October 27, 2023

Hello, I'm so happy to have found this. I wanted to send my Quest 3 back because I thought it was broken. I have exactly the same problems with quest 3. I hope updates will change things quickly.

SantaDerax
New Participant
November 3, 2023

Hi, I recently bought Meta quest 3. When using the passthrough mode, I noticed that nearby objects are distorted. I was aware that the passthrough is not photorealistic. I was also aware that there would be a kind of trickling. But what I find strange is that close objects are distorted. For example, the edges of my monitor are stretched or bottles are elongated or compressed based on my viewankle. Is this normal or do I have a production error here?

New Participant
November 3, 2023

i also got that. seems normal from what i read to far

New Participant
November 3, 2023

Hear Hear! Same issue very grainy. Tried to lighten the room to max even though bright from the big windows... I have led lights so that was not a good idea as they Flickr in passthrough. Hope you guys fix this as passthrough kinda sucks in this quality, can't read, and feels really bad...

New Participant
November 3, 2023

After some mailing with the meta Support i got the answer that the "tech team" identifies this issue as "regular behaviour" and the only thing that i could do to improve the quality is increase the light in my room. I returned my meta quest 3 after they responded that way. There is nothing wrong with your mixed reality view when its grainy and blury, thats just how it is and you should better fix your lightning. Lol.

Huge disappointment. The Marketing arround this device is pure deception. YouTubers showing you this cristal clear video footage moaning how amazing this looks and nobody tells you the truth about the blury 80s First color TV experience that you actually see inside the headset. To me this is a customer deception and everyone who got one for the mixed reality experience should return their unit if its blury.

The VR looks very good and improved a lot but thats not the reason why i got one.

New Participant
November 3, 2023

I sent back my unit and asked for a replacement. First unit passthrough was so awful I couldn't read anything. Hand tracking wasn't working 90 % of the time.

Replacement unit is slightly better, at least I can decipher what's written on a cell phone screen and hand tracking is usable. Don't get me wrong it's still really bad though, far from what we were lead to expect.

Anyway people telling it's "regular behaviour" without testing the unit are either incompetent, lying or both.

New Participant
November 4, 2023

I think its a software bug because from the start I had good image quality. I hope meta can fix this but now this is very frustrating

TheAntiSocializer
Honored Contributor
November 6, 2023

Hey everyone! The engineering team has been reading feedback and doing some testing on this topic. We've found that the most common cause of any passthrough noise or unexpected quality is due to the amount of lighting in the room. To get the best experience with passthrough, check out our article here.

 

The team is still interested in everyone's feedback and will continue to analyze passthrough performance.

Sometimes it's okay to be a little Bing Chilling
New Participant
November 29, 2023

While It's true that lightning does help, I don't agree that this the cause of the problem.
It is a compound issue of the camera capture over-exposing too much causes grainy quality then being scaled to the screen resolution which makes it worse. Maybe the depth sensor plays a part but that I can't say for certain.

So here's somethings that would improve the experience:

  • Improving the exposure algorithm
  • Allow users to tweak it the exposure levels/range
  • Run a denoise filter before scaling
  • Improve the scaling algorithm
New Participant
November 6, 2023

Hi, I have found that if start quest in good lightning then it will be show better quality even in some bad lighted place and the same if start in bad lighthed place it will be blurred and this effect will be even I go to good lighted place

Participant
November 6, 2023

I tested different cases. I tested outdoors in sunlight during the day, and indoors in evening light. I tested with different brightness of the phone screen. I've even biked with the Q3 on. There are indeed combinations where I can read the phone screen. But why do I have to "dance with a tambourine" to get an acceptable result? Sometimes my phone/laptop screen looks readable, and sometimes like a bright spot. It seems that the cameras have a software problem with dynamic range.

Honored Contributor
November 6, 2023

What brightness do you have your phone screen at? mine's always been at 50% and was very readable in the Q3 every time I looked at it. Norm from tested had the same results but I already turn my phone down.

Yes the passthrough isn't the best quality but it's a balance of low power consumption (cameras already reduce battery time by about 15-20%) plus VR requirements for prioritising tracking responsiveness over picture quality. If colour is being overlaid onto the tracking camera images (I don't know if it is), in order to position the hands accurately, that would explain grain and warp.

Tracking cameras are near IR so grainy, and hand position must be accurately shown otherwise there would be disparity with the virtual controller positions, so some warping has to take place (the cameras are a couple inches in front of your eyes).

But as far as graininess, I think it's down to power consumption and hitting a price point. I use my Quest Pro a lot and when switching to the Quest 3, the passthrough is a lot better and less than half the price.

I'm not ruling out variations in headsets though. But at the same time, I'm not ruling out, in some cases variations in expectation, I need to see screen grabs that are different from mine when in obviously high illumination conditions... all the posts here so far aren't really that different from mine when the lighting isn't stellar. I'm tempted to suggest outdoor grabs but we're not supposed to use it outdoors. It would give a definitive idea of the variations in graininess for different headsets in extreme illumination to use as a maximum baseline.

Anyway, hope I don't get shot down too badly by anyone who isn't having the greatest experience. Like I said, I'm definitely not ruling out variation in headsets.

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Participant
November 6, 2023

I agree, displays become more readable when their brightness is reduced. I still hope that there will be an improvement in the future due to better image post-processing algorithms.