I have no audio on my Quest headset when using Oculus Link. These are all the things I have tried to resolve the issue:Reboot PC and/or Quest and plugged things back in in many different orders.Restarted the Oculus service.Tried different USB ports.Tried different USB cables.Tried both an active and a passive extender.Tried throwing a USB 3 hub into the mix just because, both as the first part of the chain and as the second part.Tried with headphones plugged into the Quest and with them removed.Tried toggling all the options related to sound that I could find within the software (Devices > Quest and Touch, all those sound options).Repaired / reinstalled Oculus software.Uninstalled Virtual Desktop Streamer app and its audio driver.Changed my desktop speakers from 5.1 to stereo.Attempted setting every single audio output device as default in Windows.Plugged in my CV1, went through the setup, and then tried piping audio through the Oculus Rift Headphones audio output adapter.Reinstalled oculus-driver.exe.Opened a ticket with Oculus Support (they told me they won't support beta software, lol)Is there anybody with the same issue who found a solution? Or at this point is my only bet to wait a year until it stops being beta and Oculus Support actually tries to help?EDIT: I finally got it working after uninstalling the NVIDIA HD Audio driver.On your keyboard, press Win+X > Select "Device Manager"Open up the "Sound, video and game controllers" node.Right click the NVIDIA High Definition Audio driver and choose "Uninstall device".

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No audio when using Oculus Link

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I have no audio on my Quest headset when using Oculus Link. These are all the things I have tried to resolve the issue:

Reboot PC and/or Quest and plugged things back in in many different orders.
Restarted the Oculus service.
Tried different USB ports.
Tried different USB cables.
Tried both an active and a passive extender.
Tried throwing a USB 3 hub into the mix just because, both as the first part of the chain and as the second part.
Tried with headphones plugged into the Quest and with them removed.
Tried toggling all the options related to sound that I could find within the software (Devices > Quest and Touch, all those sound options).
Repaired / reinstalled Oculus software.
Uninstalled Virtual Desktop Streamer app and its audio driver.
Changed my desktop speakers from 5.1 to stereo.
Attempted setting every single audio output device as default in Windows.
Plugged in my CV1, went through the setup, and then tried piping audio through the Oculus Rift Headphones audio output adapter.
Reinstalled oculus-driver.exe.
Opened a ticket with Oculus Support (they told me they won't support beta software, lol)

Is there anybody with the same issue who found a solution? Or at this point is my only bet to wait a year until it stops being beta and Oculus Support actually tries to help?

EDIT: I finally got it working after uninstalling the NVIDIA HD Audio driver.

On your keyboard, press Win+X > Select "Device Manager"
Open up the "Sound, video and game controllers" node.
Right click the NVIDIA High Definition Audio driver and choose "Uninstall device".

This topic has been closed for replies.

TheLegend271265668Answer

Honored Contributor

Hey everyone! It looks like this thread is still getting some traffic from the occasional user, so I'm going to go ahead and lock it. This looks like an issue that was present in the early days—dating back to V13. To avoid floating old threads with outdated information, I highly recommend creating a new thread detailing the new issue, so that our teams can monitor new emerging issues caused by recent releases—or other leading causes. I also recommend taking a look with the native search function to find a more recent existing thread with the same issue.

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably

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A

Anonymous

Just wanted to share that I did the exact same thing as nalex66, and also noticed the 100% volume thing.

Seems to be working fine now.

O

OleSchool

New Participant

I have a USB C cable going from the quest to my RTX 2080 USB C port. No problems with video but I have no audio to the headset on certain games. The games on Oculus Home have no audio but the Steam VR games do. So I don't think that making changes to your settings will help. I guess we'll have to wait for the next update for a fix.

C

cosmonaut102

Participant

100% in Dash PC side did the trick for me. When you go to 'Settings-Headset-Audio Output-Quest Headphones' in the Dash menu, slide the volume up to 100%. You should hear a ding. Just use the physical buttons on the Quest to adjust the volume in the future.

A

Anonymous

Ok, so I had audio straight out of the box, but that was without Oculus Tray Tool. As soon as I install OTT to test with super sampling, I wind up with audio in Oculus Home, but not in actual games. It doesn't matter if I select audio switcher or disabled, it still cuts out as soon as a game launches. Disable OTT, and I have audio in games again. Frustrating as all hell. :P

S

sandermann

New Participant

All I have to do is to disable Public Test Channel in the Oculus software settings. This works for me.

M

mentaur

Participant

dburne said:

nalex66 said:

Well, I got my audio working. I opted back into the PTC, let it install, and restarted the Oculus app to make sure it was fully updated. It installed new drivers, after which I had the new Oculus Virtual Audio Device. Then I opted back out of the PTC again, let it do it's rollback to 1.43, and restarted again. The virtual audio device driver remained installed.

At first the audio still seemed to be broken, but I eventually found that it will only work when the Quest audio in the Dash settings menu is set to 100%. With that set I can adjust the actual Quest volume with the physical volume control. I didn't play anything where I could test if the mic was working, but it's nice to have proper sound through my Quest headphones.

I will have to play around with that today, got my Link working late last night however my audio is only coming out through my desktop speakers. I do have the new Oculus Virtual Audio Device as I was previously running the PTC, however selecting it for my audio in windows still did not work.

Went through this procedure of installing the latest from the PTC, then reverting back, and can confirm it worked for me too. At last I can get on with playing!

A

Anonymous

mentaur said:

dburne said:

nalex66 said:

Well, I got my audio working. I opted back into the PTC, let it install, and restarted the Oculus app to make sure it was fully updated. It installed new drivers, after which I had the new Oculus Virtual Audio Device. Then I opted back out of the PTC again, let it do it's rollback to 1.43, and restarted again. The virtual audio device driver remained installed.

At first the audio still seemed to be broken, but I eventually found that it will only work when the Quest audio in the Dash settings menu is set to 100%. With that set I can adjust the actual Quest volume with the physical volume control. I didn't play anything where I could test if the mic was working, but it's nice to have proper sound through my Quest headphones.

I will have to play around with that today, got my Link working late last night however my audio is only coming out through my desktop speakers. I do have the new Oculus Virtual Audio Device as I was previously running the PTC, however selecting it for my audio in windows still did not work.

Went through this procedure of installing the latest from the PTC, then reverting back, and can confirm it worked for me too. At last I can get on with playing!

My audio eventually started working, not really sure why or how, but it works fine.
No mic though.

A

Anonymous

Well, not sure if it was the Quest volume setting in the Oculus PC app, or the Quest volume setting in the Rift Home settings menu, but I now have audio both in Rift Home, and actual games. It's also louder now.

A

Anonymous

Well damn...I played with Virtual Desktop and SteamVR today, got the audio working with that, then went back to link and there's no audio again. Blah.

A

Anonymous

Fixed it...opted into the beta, then opted back out again. That seemed to fix it.

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