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New Participant
September 22, 2021
Solved

Oculus pattern reset

I have been locked out from my Quest 2 for more that a week. I created a pattern when I was tired so I forgot it when I went to bed and woke up and forgot every day after school I have been trying to reset it I try to connect my phone to the headset and click unlock pattern but still I need to put my pattern in to connect it and as said before I forgot it and can connect and reset it. Is there another solution that I could use and response is very helpful at this point. 

 

Also I looked up oculus support and other videos one youtube which is most likely the worst place to go. This and contacting someone is all I have left at this point.

MetaStoreHelp
Community Manager
February 11, 2022

Hello there! Absolutely!  A factory reset can be completed on the headset itself without the use of the unlock pattern! Here are the steps in order to perform the factory reset through your headset: 

 

** Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset. Performing a factory reset won't remove content you've purchased or downloaded from your account.**

  1. Turn off your headset.
  2. Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.

  3. Use the volume buttons on your headset to highlight Factory Reset and press the power button.

  4. Use the volume buttons on your headset to highlight Yes and press the power button.

We hope this was able to help! If you run into any trouble or have any further questions or concerns, please reach out to us through our email and chat support lines here: https://ocul.us/3HQefkH! You can also reach out through private message here on community forums! Please click here https://metaque.st/CommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. Best wishes! 

 

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100 replies

New Participant
November 24, 2024

Meta is an absolute joke. 

New Participant
November 24, 2024

I have the same with my oculus quest 2. And I have tried everything to fix it watch YouTube videos or search up to help but it got me nowhere. I need someone to help me. And my oculus disconnect from the app and its lock and idk what to do please someone help me.