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Participant
June 12, 2024
Solved

Oculus Rift controllers not working in-game after update

6/11/2024, allowed Meta Link to update on my PC for my Rift CV1.  Everything still works until I get into a game.  Once I enter the game, the Touch controllers are not detected when moving, and in the game they are at ground level and will not move.  The Oculus button still worked, and I could use the controllers to select quit app, but they will not move while in a game.  So far I re-installed Oculus, but did not delete all the hidden files.  I updated my Nvidea drivers to the latest 555.xx version. 

Honored Contributor
July 8, 2024

Hey guys! Sorry for the delay in getting back with you. I've been working with the engineering teams trying to get a solution for this issue. HOWEVER, I do want to let you know I've been passing as much information as I can to the them, as well as the workaround that was provided by @8aron. If your issue has been resolved with their method, I advise other users to try this as well. If you're worried about having to do it for every update, I confirmed with the teams, and they told me you can turn off automatic updates for your Rift device. All you need to do is follow the steps below:

  • Go to Settings > Developer > Allow Automatic Meta Quest Link Software Updates > Toggle Off.

After doing this and following the workaround, you shouldn't have to worry about your headset needing to be updated.

I've also been asking teams for an official solution from them regarding this issue. I'm not sure when they will be able to get back to me with additional progress updates. Since there is only so much information that I can relay from here on the forums to them. I strongly recommend continuing to submit bug reports and be as detailed as possible with the reports. Even if you think the information that you provide for them might not mean much, any detail that they're given can be of great help to them. I hope this information helps!

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

222 replies

Up and Coming
June 25, 2024

MetaStoreHelp 

can we please get an official word on if it's intended to deprecate support for the CV1?

this move seems unneccessary and uncommunicated. it's been nearly 3 weeks now and no statement regarding what is going on with the CV1.

New Participant
June 26, 2024

Would be great to get information from Dev studio on a timeline for fixing this. Pretty critical bug that I can't believe got included in an update to begin with.

Participant
June 26, 2024

I posted the one or two files to replace on page 13 of this thread.  Nexusmtz figured it out, I posted the files on reddit. 

New Participant
June 28, 2024

I'm having the same issues with my Oculus Rift CV1 controllers for some weeks.

Hopefully the Meta support team will fix this asap.

Up and Coming
June 28, 2024

it's been over 3 weeks now. don't hold your breath. them not saying a single word about the issue is not a great sign. this is likely an "accident" to sunset the cv1.

RuneSR2
Honored Contributor
June 28, 2024

Same here, Rift CV1 Touch is not working in OpenXR after the latest update - seems some imbeciles did not check for Rift CV1 Touch compatibility before launching the latest v66 update - this is exactly why forced updates is something to avoid. 

Note that games using the old native Oculus drivers still work fine - it's only OpenXR support not working - thus like in SteamVR games. 

This may work - replacing Meta's current faulty code, but try it at your own risk:

https://www.reddit.com/r/dcsworld/comments/1bnspf6/recent_oculus_vr_bug_fix/

Oculus Rift CV1, Valve Index & PSVR2, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 16TB SSD "Ask not what VR can do for you, but what you can do for VR"
New Participant
June 28, 2024

Hello. I have the same Issue. Any Solves for that?

New Participant
June 29, 2024

Same issue here, ruined a planned night of gaming as I tried everything to fix it before finding this thread. When will there be a fix meta ? 

New Participant
June 30, 2024

At this point people should be considering a collective lawsuit. The absolute disregard Meta has for its paying customers is borderline criminal. 

New Participant
June 30, 2024

3 days ago, all of a sudden the oculus PC app lost the ability to use 1.5x render resolution. It just completely vanished (I’ve tried the usual tips) and I’ve checked with many others they’ve had the same too. I’ve spoken to Meta extensively but at present there doesn’t seem to be a solution. Has anyone else lost theirs? 

1.5 was across the board 72hz - 120Hz. But it’s vanished 

July 2, 2024

Hi FruitLoops2020   there's a known issue with the V66 update that's borked RiftCV1/RiftS hand controller tracking, and the use of render resolution/super sampling.

https://communityforums.atmeta.com/t5/Get-Help/Oculus-Rift-controllers-not-working-in-game-after-update/m-p/1212075/highlight/true#M315729 

July 2, 2024

Are there fixes for this?

I've gone in circles updating drivers, uninstalling and reinstalling and just found this thread about the very issue which I am experiencing at home.

 

Controllers work, except in-game. 

Kind of caused us to shift gears, as we specifically were planning to have a family fun night on VR.