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Lavagng
New Participant
February 15, 2026
Question

Pairing problem

So, I'm trying to pair my quest 3 after a factory reset, and it shows me a code and says "follow the instructions in the app" but there is no instructions and the app that my quest is already paired, I can't set the headset up

3 replies

Choleni
Choleni
Honored Contributor
February 15, 2026

Hi Lavagng​ 🙂

This happened to a few users.... some could solve that by using another phone or a tablet for the set up.

Maybe this will work for you too?

Good luck🤞

    LavagngAuthor
    New Participant
    February 19, 2026

    I think I just need to somehow unpair the quest but I don't know how

    (I will still try though)

    Choleni
    Choleni
    Honored Contributor
    February 19, 2026

    Lavagng​ 

    have you tried using another phone? Maybe borrow some from a family member or friend...... it's just for a few minutes to set up the Quest, afterwards you use your phone agai.

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