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New Participant
May 31, 2026
Question

Problem with pairing my metaquest

One day my metaquest was stuck in the startup cycle and I tried everything to fix it and nothing worked so I had to factory reset it, after factory resetting it it dident remove the device from my metaquest app and I cant remove the device from the app either, also when I press add new device it does nothing so im stuck here not being able to play anything.

    3 replies

    Choleni
    Honored Contributor
    May 31, 2026

    Hi mememememememememe​ 🙂

    It's a common issue.... use another phone or tablet for the setup. 

    Meta Quest Pairing Issue | Meta Community Forums - 1370914

    New Participant
    June 4, 2026

    Same here, it's so frustrating, why can we not just remove the old set up of the same device, to add insult to injury, when i leave the app on my phone, it pops up and says Set Up, then I click that and it takes me to the app but doesn't give me the option to put the code in... 

    Choleni
    Honored Contributor
    June 4, 2026

    SaintJimmy7​  just use another phone or tablet for the setup.