Quest 3 controller : Trigger sensor is very sensitive since firmware update 1.9.2

TheAntiSocializer  So when can we expect a fix ?

I think there's enough people complaining about it and it's been long enough for us to have a minimum support here don't you think ?

Hello everyone. 

Please allow me to join you all in this wonderful journey of having a problem with quest and meta just not caring at all, i got my quest 3 just recently, the first games i played didn't specifically need trigger sensor so i didn't notice this issue at all but then i started to play "i expect you to die" and suddenly my finger is jumping up and down in the game, at first i thought it's a bug in the game but then i closed the game and saw that in ar mode it is still moving my index finger, for a few days i thought it was a hardware issue i really got scared. Thank god i found this post or else i would have gone crazy.

So back to meta, why do you keep insisting that the troubleshoot methods you mentioned are the solution and why in the world is this marked as solved, you are not gonna fix it? Fine you are just relying messages, but at least don't mark it as solved. Why do you keep saying contact support, what is that gonna change? All the information are already mentioned by the strangely patient people here, if support is gonna do anything i think this is more than enough information.

Sorry if i sound a bit aggressive but it's really frustrating, not the issue itself but the fact that this issue was mentioned IN 2023 AND THERE HAS BEEN NO PROGRESS AT ALL

This is most likely both a combination of hardware and a firmware issue. It has apparently been swept under the rug, because they would have to shell out too much money to fix it, as I assume it's a problem with nearly all Quest 3 hardware. This said, the only way this will ever be addressed is if a big named streamer/promoter for Meta products blows this wide open, to get the attention of the general public. I think a lot of people either think it's isolated, don't know about this thread and/or hasn't played a game/app that is affected by this blatant issue. It has not only turned me off to using the headset like I planned to, but I will also never purchase a product from them again. This is unethical what they are doing, as they know they released a faulty product to the masses.

No this is not solved and we'll still be ignored here. Guaranteed. (REDACT)

The mods and admin here have no power, they care just as less as Meta cares about their support. What's the points ? You already bought their 500+ bug-riddled headsets who cares about what your experience is like.

MetaStoreHelp TheAntiSocializer or anyone that can actually be competent in helping.

First, you need to remove the "solved" tag of this thread. Nothing has been resolved and a lot of people have been saying the current solution does nothing. (It's insulting you think this is a solution we haven't tried already). Do you think we're stupid enough to believe this is fine ? You want people to look elsewhere instead of noticing how bad this case has been handled ?

Second, you need to provide a proof that your engineers are "looking into it". You think we trust anything you would say without any proof when it's been a year now ?

Lastly, we've been providing everything we can to adress the issue and you're not even cooperating with us. Why not? Are you afraid to appear bad in front of us saying you have no idea how to fix this? Like that's not already the case?

It's a shame a multi million dollar companies has these kind of issues, I have the same issue with my left controller. I fixed it by disassembling the controller completely but that fix only lasted for a month and it went back to having issues again, luckily I'm tech savvy with these kinds of things but absolutely shame on meta for their negligence to this absurd issue, I think the issue is because the controller has a small aluminum sheet that acts as a conductor (I don't know exactly how it works but if you put your finger near it I guess it gets resistance) for some reason the design team though it was a good idea to run the contact through a spring to get to the board, it runs from.the inside of the trigger, through the spring that moves the trigger, and back to the board. The controller is horribly designed plus we also have software issues to boot? I love VR very much but this is bs, please meta just fix your stupid software issue

No you're right, they're too busy editing posts to remove any harsh comments that makes them sad instead of providing any support to their costumers

I have this same issue. It's been months, no fix. I've had a controller replacement from support, and it also has the same issue. What makes the problem worse is it's like they take turns. The left controller will have the issue, and the right one will be fine, but then later they will just switch. This means the left controller is fine, and the right controller is having issues. This bug is so annoying with games that depend on the touch trigger, for example, VRChat.

Today I was playing VRchat and noticed my left controller seemed to be responding properly again. I know a few days ago I got the V68 update which updated the controllers as well, and it was after that I noticed the controller working properly again. i'm hoping this is a sign that meta finally fixed the controller issue in software. can anyone else with V68 confirm this?

I just now found out about this forum thing but has anyone found a way to fix this controller problem yet? cause I have had the problem for months now.

mines doing it too now! i got a new 3s two months ago and the right controller trigger is far to sensitive at times or just Wong read my finger