Skip to main content
New Participant
August 31, 2026
Question

Critical Bug: Infinite Registration Loop and Verification Failure on Meta for Developers

  • August 31, 2026
  • 90 replies
  • 4357 views

Hello Meta Support and Community Team,

 

I am writing to report a persistent system bug that is completely blocking me from creating a Meta for Developers account.

 

I have attempted the registration process multiple times. After waiting an extended period (including a 24-hour wait for a mobile verification code to finally arrive), I successfully received the SMS code, entered it, filled in all my required contact details, and selected my developer role.

 

However, despite successfully completing all these steps, the platform refuses to finalize my account creation. Instead of granting me access to the dashboard, it traps me in an endless loop and throws me right back to the initial "About you" role-selection page.

 

I have attached screenshots documenting this exact registration loop and interface state. Could you please look into my backend account status or escalate this bug to your technical team so my account can be manually created or unblocked?

 

Account Details:

- Full Name: Samrat Dhakal

 

Thank you for your assistance.

 

90 replies

New Participant
September 2, 2026

I'm experiencing this exact same issue. After completing phone/SMS verification, contact info, and the "About you" role selection step, clicking "Complete Registration" just throws me back to the verification step — no error, account never gets created. Tried multiple browsers (including clean incognito), different devices, waited 24+ hours between attempts, no change. My account has no restrictions on file. This needs to be fixed ASAP — it's completely blocking me from building anything with the API.

Additionally, if anyone is having an issue of not recieving an SMS code for verification, it's because there is a daily limit. If you wait 24hrs you will get them again, however that is not the issue here, same loop will happen again. Happened to me.

New Participant
September 2, 2026

Adding my case here, same issue. I complete all 4 steps — Register, Verify account (OTP), Contact info, About you — and click Complete Registration, but it redirects back to phone verification instead of taking me to the App Dashboard. Happens in incognito and normal browser, across multiple attempts over several hours.

To make it worse, after retrying a few times I'm now also getting rate-limited on OTP requests ("code sent" but nothing arrives), so I can't even get back to the verification step cleanly anymore.

Has anyone found a workaround, or has Meta acknowledged this? Trying to set up WhatsApp Business API for a client and this is completely blocking me.

New Participant
September 2, 2026

Adding my case here, same issue. I complete all 4 steps — Register, Verify account (OTP), Contact info, About you — and click Complete Registration, but it redirects back to phone verification instead of taking me to the App Dashboard. Happens in incognito and normal browser, across multiple attempts over several hours.

To make it worse, after retrying a few times I'm now also getting rate-limited on OTP requests ("code sent" but nothing arrives), so I can't even get back to the verification step cleanly anymore.

Has anyone found a workaround, or has Meta acknowledged this? Trying to set up WhatsApp Business API for a client and this is completely blocking me.

New Participant
September 2, 2026

I finally overcome this bug

make sure the number and mail id u have given everywhere is same

Add card to meta pay

finally, in meta pay add address, contact as well as mail id.

after that when u will click get started it will directly take to last step where u have to chose if you are developer, founder etc.

Hope, this help

Participant
September 2, 2026

Same bug here, Germany, since 2026-09-01. Adding a few things I measured, so nobody wastes time on the usual suggestions.

 

Register, Verify account and Contact info all turn green. Submitting the final "About you" step throws me back to "Verify account" and every completed step is gone. Tried the roles "Student" and "Developer", identical result.

 

Ruled out on my side:

 

1. Not the browser or the session. Reproduced in Safari with an existing login and in a brand new Chrome profile with zero cookies, freshly logged in.

2. Not the phone number. My number is confirmed on my Facebook profile, and a second, different number gets no code either. SMS delivery is erratic, but when a code does arrive it is accepted, so delivery is not the actual blocker.

3. Not throttling. About three code requests over several days.

4. Not a missing payment method. A card sits in Meta Pay, synced for both my profiles, with contact details identical to my account settings. This matches what luchorame reported. The widely shared workaround "add a card, clear cookies, then it lets you verify by email" does not apply: there is no email option anywhere in the wizard.

5. Not reachable through support, exactly as vhanuman said. developers.facebook.com/support ends in "thanks for your feedback" in every branch with no ticket form, and the bug tool states outright that it needs a registered developer account plus an app that is at least 24 hours old.

 

One detail that may help whoever debugs this: the wizard progress is not stored server side. Reloading the registration dialog resets everything back to "Verify account", so the green steps live only in the page state. A final submit that fails then has nothing to fall back to, which is consistent with the loop everyone is describing.

 

Could someone from Meta escalate this? It has been going on for at least three days across many accounts and several countries.

New Participant
September 2, 2026

the card thing worked out for me

Participant
September 2, 2026

Same bug here, Germany, since 2026-09-01. A few things I measured, so nobody wastes time on the usual suggestions.

 

Register, Verify account and Contact info all turn green. Submitting the final "About you" step throws me back to "Verify account" and every completed step is gone. Tried the roles "Student" and "Developer", identical result.

 

Ruled out on my side:

 

1. Not the browser or the session. Reproduced in Safari with an existing login and in a brand new Chrome profile with zero cookies, freshly logged in.

2. Not the phone number. My number is confirmed on my Facebook profile, and a second, different number gets no code either. SMS delivery is erratic, but when a code does arrive it is accepted, so delivery is not the actual blocker.

3. Not throttling. About three code requests over several days.

4. Not a missing payment method. A card sits in Meta Pay, synced for both my profiles, with contact details identical to my account settings. Same as luchorame reported. The widely shared workaround "add a card, clear cookies, then it lets you verify by email" does not apply: there is no email option anywhere in the wizard.

5. Not reachable through support, exactly as vhanuman said. developers.facebook.com/support ends in "thanks for your feedback" in every branch with no ticket form, and the bug tool states outright that it needs a registered developer account plus an app that is at least 24 hours old.

 

One detail that may help whoever debugs this: the wizard progress is not stored server side. Reloading the registration dialog resets everything back to "Verify account", so the green steps live only in the page state. A final submit that fails then has nothing to fall back to, which fits the loop everyone is describing.

 

Could someone from Meta escalate this? It has been going on for at least three days across many accounts and several countries.

New Participant
September 2, 2026

IT WORKS! i made a bug report on facebook, chilled out for 3 hours and it works! Guys go check if you are accepted. The only thing i did differently is that i added a credit-card 

Participant
September 2, 2026

how did you made a bug report? as bug report tool itself need a developer account to report

New Participant
September 2, 2026

Confirming the same bug today, 2 September 2026, from Slovakia.Register completes, Contact info completes after the emailed code, then Complete Registration on the About you step silently returns the wizard to the email code step and Contact info reverts to incomplete. Repeated four times over two hours with a fresh code each time, on two different browsers and on an iPhone over mobile data. Identical result.Some attempts also showed the notice about using a device you do not usually use, including on the device this account uses every day, so that message appears to be a red herring rather than the actual cause.I also tried opening a case through Business Support, but the Contact Support form itself fails to submit and no case is created, so that route is closed too.My use case needs no App Review at all: publishing scheduled posts to my own Facebook Page and its connected Instagram Business account, no third-party data. Without a developer account I simply cannot create an app.Could someone from Meta confirm whether a fix is in progress, or create these accounts manually? This has been open for several days across multiple threads.Leave a reply...Confirming the same bug today, 2 September 2026, from Slovakia.

Register completes, Contact info completes after the emailed code, then Complete Registration on the About you step silently returns the wizard to the email code step and Contact info reverts to incomplete. Repeated four times over two hours with a fresh code each time, on two different browsers and on an iPhone over mobile data. Identical result.

Some attempts also showed the notice about using a device you do not usually use, including on the device this account uses every day, so that message appears to be a red herring rather than the actual cause.

I also tried opening a case through Business Support, but the Contact Support form itself fails to submit and no case is created, so that route is closed too.

My use case needs no App Review at all: publishing scheduled posts to my own Facebook Page and its connected Instagram Business account, no third-party data. Without a developer account I simply cannot create an app.

Could someone from Meta confirm whether a fix is in progress, or create these accounts manually? This has been open for several days across multiple threads.

New Participant
September 3, 2026

me,too!Do you solve it?

Participant
September 3, 2026

Update from my side, one day later, still stuck. Posting what changed and what did not, so nobody repeats the dead ends.

 

Still broken for me today: the wizard sends the SMS code, accepts it, Register and Contact info turn green, and submitting "About you" throws everything back to "Verify account". developers.facebook.com/apps still redirects to the registration dialog, so no developer account exists.

 

What I tried since yesterday, all without success:

- A brand new Chrome profile with zero cookies, freshly logged in. Same loop.

- Both roles "Student" and "Developer". Same loop.

- Signing in to the Meta Business Suite app on iOS with the same Facebook account. That does not create a developer account either.

 

What I did NOT try yet, and where I would like a pointer: MojProdavac wrote that it started working after filing a bug report on Facebook and waiting about three hours. Which form was that exactly? The developer bug tool at developers.facebook.com/support/bugs/report/ is closed to us, it says outright that it needs a registered developer account plus an app that is at least 24 hours old. facebook.com/help/reportaproblem is a dead link. So if the report went through a different route, the exact path would help a lot of people in this thread.

 

For the record on the payment method theory: I already have a card in Meta Pay, synced across my profiles, with contact details identical to my account settings, and it made no difference. Same as luchorame reported.

 

One more thing worth flagging for anyone who gets through: MojProdavac hit the next wall right after, adding testers to an app. Worth reading before celebrating.