Questions & Discussions

We published Zone Wars on February 15th and have been experiencing issues with projectiles passing through players. The problem is inconsistent—sometimes, you can damage two players but not the third. If you leave and rejoin, you might be able to hit the previously unaffected player, but then another player may become immune. In some cases, players can enter the game and not take damage from specific opponents at all. The frustrating part is we can go two-three days without experiencing this issue. We just got featured and it's been the worst it's ever been. I was not able to damage an entire team. We've been dealing with this issue since launch and have tried everything to fix it. Other creators are reporting the same problem in their worlds, where projectiles pass through players and hit objects or surfaces behind them. It appears that the player collider isn't loading or registering properly. Additionally, raycasts are not detecting player hits. Many other worlds have enco

It seems like the NPC Gizmo does not respect the nav meshes that get baked when using navigation volumes and there is no way to specify nav profiles on the NPC Gizmo. This seems like a major limitation, so I wanted to spark up a thread and see if this was something Meta was planning to change in the future.

I'm in shock right now as I accidentally deleted my published world from Worlds. I've been told I need to contact someone with SVR Level Access and the quicker I do it the better. The world was called Starry Townlet. Please if anyone can help me urgently I'd appreciate it. Thanks

Does anyone know if there is a problem with the world insight stats (and a timeline for fixing it?)I understand that there is supposed to be a two day delay but for at least the last week it has been four days.I've been using leaderboards as a hack to track basic user stats but I am not entirely sure if they are immediately updated.

I have an asset pool in a sublevel that adds a button that brings up a CustomUI form that returns the user to a home spawn point. When I test the sublevel, all works as expected. However, when I load it from my toplevel, I get "Found an object with an invalid reference on variable 'spawnPoint'". Any suggestions?

If I have a default script that needs to send or set an entity on a local script, is there a simple way.Entity can't be serialized, so that means transfer ownership and network commands likely can't send entity.One work around I could think of is name the entity using a UUID, then we can use both transfer ownership and network commands to transfer UUID and then get component by name. Other work around is using asset that has the default script and a local script that has reference to default script, so you change ownership to player and now you have local reference to default script entity.  Any other ways, or better ways. Like default script spawns asset and you want to send the entity or asset to a local script owned by player.

Hi, I have massive issues with Horizon worlds, as do a lot of other creators. More and more, people are just getting thrown out of worlds ("coining out") for zero reason and it's incredibly frustrating. Is there a way that meta can beef things up a bit to prevent this? It doesn't happen on PC or Mobile, just on headsets, and it's a world killer. Also, my world has been sitting at 115 hours interaction for about a week now, despite having had hundreds of people in since that total appeared (I should be an order of magnitude above this now, as this was only really for the first day of opening my nightclub).Finally, sound gizmos. Please try and tighten the code up so that putting in several of these doesn't cause a lot of people to crash out. The system is very unoptimized and a lot of us like to use a lot of sound. Please, if anyone knows anything about any of these issues, or can suggest fixes, let me know. Deleting the cache seems to work for some users, but not all. This is

(already reported inside editor, mentioning just in case any other creators had odd behavior)You can test this by having a listener (local script) and emitter (default).- Have the emitter send messages every second. - listener on pickup set owner to player- listener on drop set owner to serverPlayerIf you let many messages be sent and then pick up listener, when owner is changed for the first time, it will get every message at once. If you drop it no issue keeps receiving messages like normal, pick it up again no issues. Just the first time you pick it up, you get all previous broadcasts. 

const grabbable = this.easterEggGrabbables[randomIndex].as(hz.GrabbableEntity);grabbable.setWhoCanGrab([player]);  console.log(`Entity interaction mode: ${grabbable.interactionMode.get()}`);  console.log(`Entity name: ${grabbable.name.get()}`);I have this simple piece of code but I get the error mentioned in the title. grabbable is valid and it logs the interactionMode and name, but can't setWhoCanGrabPlease help

Hi, I would like to look into testing multiplayer on my experience, however the collaboration invite doesn't seem to work. I have invited a secondary account, and a friends account. I have the latest stand alone desktop editor installed.Any tips or best practices for when I get over this hurdle also appreciated ❤️ThanksSean

Hi, I'm having a problem with my new game Color Switch when entering through a portal.When I or other players enter the game using a portal, not all elements load properly, this includes the UI and certain abilities, which are essentially objects. However, if I enter the game from the Horizon menu and others join the session without using a portal, everything loads as expected.I’d like to know if this could be a problem with how portals work, or if it's something I need to fix within my game.Thanks in advance for any help!

I love the detailed activity stats available for my worlds. They give me a good idea how many people are visiting, how many hours they are spending and even what areas they are spending time in.What I am missing is some idea of where the traffic is coming from, which is obviously going to be important if I start a real marketing campaign.For example, the stats say that a world that I am not even promoting right now got about 200 visitors this weekend. It would be very useful to know how that happened.Am I overlooking a way to get traffic origin information?

Hi I have couple payout and need fill taxes. How can I change from business to individuals to complete it.

Hello, I hope you're doing well.I wanted to ask what the support hours are for Meta Horizon Creator. For example, Monday to Sunday, from what time to what time?Thank you very much.

Hello AllI have been constantly asking for help with "meta support" for MONTHS now, I applied to be a partner last year and everytime I check it just says Submission "under review".  I want to do my own clothes shop, but cant do it until they put me as partner, Ive asked why its taking so long as I applied in Nov last lyear and i keep getting fobbed off or directed somewhere else who then tell me to go back to the orginal place i started.  My other issue is its asking me to update my account information and when i chick update it say something went wrong whilst transmitting data, please try again later.  I am sick of going artound in circles with no answers so does anyone know who to speak to or how i esculate this as a complaint, ps i have done the trouble shooting steps...

Dear meta community   I not long got accepted into meta horizon community beta program i have decided to deactivate my account and reactive my meta account i still have everything else but noticed some changes after i was getting something as soon after I had it reactivate can anyone tell me does it kick you off their beta program if so how do I get opted-in if someone from their meta horizon community could give me some sort of guidance that would help as I learning everyday on what you can or can't do thanks meta community team  You sincerely pinkicelolly metasupportcase 

Hi I'm part of the creator partner program and I got a email months ago to join the discord however ever time I follow the link and apply my application keeps getting refused? Does anyone know why this is. Thank you in advance.

Hi, I'm trying to make a Horizon Worlds portrait camera orientation experience for mobile, but the documentation has disappeared. Does anyone know if there are any updates on this?

Trying to find best way to detect if a certain component/components have been shotMy assumption would be to ignore all static objects, and only send event to server if not static entity, then server can do checks like seeing if it is Target (Component we want to shoot). Does this sound about right or is there some other features I don't know about to group entities in some way for projectile detection? If both launcher and Target are client/local then I understand we can just use getComponents to see if it is what we want.

I did find a way to fix it, at least at this moment but still thought I should mention it, for others if anyone else has issue. - Horizon Worlds User Name: Freaky Chest - Device: Desktop Editor - Time/Date: 2025-06-05 to 2025-06-07 (constant issue for days)- Description: UI would render once and then not update again. Happens with UI is in spatial mode but not with screen overlay. Toggling visibility did not help. It seemed that the old UI was shown over the previous one (only say this a few times, where I change like text size and I could see the update behind the old UI. I tested using z-index and no more issues, even when I removed z-index issues have not came back.  

Hello, I want to detect when player changes to this portrait mode after losing focus, for example when uses alt+tab or alt+f4.I want to force release the grabbed item when this happens. How to do this? 

I would love to have an event in my world but I want to make sure that I get good attendance and that participants have fun (and are motivated to spend more time in my world!).Any advice on organizing successful events?

Suppose I wanted to offer a prize of a certain number of Meta credits for the first three people to find all the treasures in my treasure hunt world. Is that possible? Would Meta help by promoting this contest to current or  potential Horizon Worlds users?

I've been told that I've passed a milestone which is good news, but this appears at the top.but when I click on the link, there is nothing to set up as I already went through this process months ago and provided all the required information.Is this a bug?

The fact that I can run live worlds from a web browser on my development machine is fantastic.However, I don't seem to be able to see the console from the browser. Is there any way to turn that on? I would like to get my debug messages.