VR Forums

i normally use my quest 3s in a pitch black room to help with light leak, but for whatever reason, for a few days now, i have noticed that it doesn't work at all, due to the IR lights on the front of the headset not lighting up. i dont see the purple glow in the reflection when i hold my phone up to the headset. this happened a few days after i got the new v81 update, and the 'show keyboard' option in the devices tab is off.

Hello! Last night, I was quietly browsing the Meta Horizon store on my Meta Quest 3S when I noticed something strange about my controllers. Basically, when I held down the B or Y buttons, a kind of “autoclicker” or repeated clicks were activated and my controller wouldn't stop vibrating. I have already reported this issue to the Meta team via my VR, but I wanted to share my experience with the community and make sure whether this is a bug or a problem with my controllers. However, this only happens in the menu of my Meta Quest 3S and not in games. For example, in the feed, settings, or browser. 

There is a problem loading thumbnails on Horizon Worlds I have been waiting over 40 minutes for this thing to load the thumbnails all I could see was blank spacesThis is very frustrating when trying to finish a map In the end I just  had to select something I couldn't see the pictures but one seems to have  been selected.It's difficult not to get angry with this thing  but somehow this  thing always finds a way to enrage me!!!

After V81 my quest has a popup when I enter passthrough saying "You can resume your app at any time" with a resume button. it floats there forever. a never ending tutorial. How do I get rid of it?

I bought my brand new meta quest 3 and I suddenly don’t find worlds available for the download. I used my meta profil in another meta quest 3 headset a couple of weeks ago but I wasn’t the owner of that headset, but worlds worked just fine. I haven’t been banned or anything. I just can’t download it on my meta quest as if it wasn’t supported but I live in France and it’s on the supported counties list ! What can I do ??

UPDATE: Solution found by Hansaplastique! THANK YOU! It seems this method forces Intel(R) UHD Graphics to render for OVRServer_x64.exe. At least, that's what's selected under "Power Saving" for my PC. My games still run fine using this method, since they still use the GPU. The dashboard/OVRServer doesn't utilize the GPU while in use. Changing the preferred processor in Nvidia Control panel for OVRServer_x64.exe does NOT solve the issue, although I thought it would effectively accomplish the same thing.  Many thanks to Hansaplastique. You're a real gamer. I made a video tutorial for the solution for anyone confused. https://youtu.be/H_WbAHVV7o4__________________Original Post Below-------------------- Oculus app isn't showing desktop, just black screen. Though, I can still control the cursor with my controller. I have a Rift S and a Quest 2 and both have the issue. So far, I've restarted, repaired install, and installed latest graphics card drivers but have had n

Just installed the meta quest app on pc, triedt to log in and i'm told it's the wrong email/password. Changed the password,  tired loggin in and the same message!. Anyone know the reason this is happening?

I had a quick question about official support for NVIDIA 50-series cards when it comes to the Quest Link app. I just finished a chat with NVIDIA and they referred me to Meta support. It sounds like a dumb question but the 50-series isn't listed anywhere in the Meta supported cards and I wanted to be absolutely sure

I've been trying to use my warranty on my quest 3 and it says the support page is down. I've been checking for months, always says its down. I have been emailing and DMing on socials and cant get in contact. Its also saying i need to use the headset and approve access through the app but my headset is not functioning, and \ haven't had to do this before even though i use the app all the time. It doesn't make sense and i desperately need to get in contact with a human being.

Hello folks! I hope you are doing fine, I bought recently Xbox Verison of your Meta Quest 3s (like 1 hour ago haha) made an account etc, but sadly I don’t see any free Batman game :/ Can you please help me out folks and send me a code or something? Thank you very much and have a great one! I’m really exited about your product. :)

I like the new Quest 3 launcher, but having to navigate to the unknown sources tab every time I want to launch one of those apps is a pain. How can I pin them to the main launcher menu?I see no reason why this isn't at least an OPTION. If you don't want to pin an app, don't pin it.Thanks

Hi! I hope someone can help, after a playing a game my headset wouldn’t start - I’ve had it for 4 weeks and haven’t gotten a chance to play more then an hour or two. I’ve searched a ton of help forums and YouTube videos and have: 1. Restarted 2. Rebooted 3. Factory reset and i still end up with a grey/black screen after the meta logo circles around (with no sound)I called Best Buy to see if i could swap it and I’m past the 15 days, they told me to get ahold of meta but when i type in my serial number to start a claim it says the number isn’t recognized but I’m typing it in directly from my headset. Anyone have any tips for me to either get in touch with Meta or fix this problem with something I haven’t done? Thank you!

Hi all,Since today I have no apps in the Library on my Quest3. When I check mobile app the apps are all there. Is there a way to sync? Could it be that there is an interruption on the META servers?

Bonjour,Dans ma bibliothèque, je voulais savoir si il y avait moyen de créer un raccourcis d'un jeu dans l'environnement VR et pouvoir le lancer sans passer chaque fois par la bibliothèque.Et egalement de créer des fichiers ou l'on pourrait déplacer les différents jeux en fonction de leur type ( exemple: jeu acheté/jeu sur horizon+/Jeu du mois offert etc etc Car là, a part l'option, masquer, desinstaller, supprimer, je ne vois pas d'autres options.Merci 

Just updated to PTC v83 and have a persistent problem. Quest 3 starts up in passthrough, then after a few seconds I get a dialog box announcing "Settings has stopped". The only option is Close app. Double tapping on the headset cancels passthrough and reveals my homespace. The new menu system is there, I can see all my apps and the haptic feedback triggers when I try to start one, but nothing starts. None of the other menu icons work, apart from home, which goes to passthrough. I tried a restart from the boot menu, but it hasn't altered anything. Multiple normal restarts led to one occasion where I could start apps, but now back to the useless condition.

My Quest 3 bootloader is broken. I realized it when I went into the headset's engineering menu. It's not even listed there.1) I tried updating the system through your dedicated website. But it was no use. Everything loaded to 100%, but it still wouldn't boot.2) I tried updating it through ADB, but the update only gets to 47% and then resets.3) And finally, I tried updating the firmware via booting from a flash drive in the engineering menu. Uh, I had to buy a Type-C flash drive. But that didn't work either. Support, please help me!

I'm reporting three problems with v81 (in-headset bug reports have also been generated.)First, and most important, settings options related to Passthrough have all been removed - specifically the ability to disable double-tap to passthrough, as well as the ability to disable the passthrough mode altogether. Previously, these options were available in the Environment menu.We run VR arena games and players touching their headsets accidentally during play is causing them to drop out of VR, requiring a game stoppage and intervention, and sometimes causing them to disconnect from the game altogether. This is unacceptable and we require a solution or we'll need to proceed with alternative hardware. Fortunately it's early days for us so switching to something more consistent is still a good option.When any app is launched, a notification toast appears and remains for at least 10 seconds: "Use nearby roomscale guardian? You can switch to a nearby roomscale guardian or resume where you are. Pre

 

 tengo un saldo en mi cartera  Quest Cash y he querido hacer una compra y tengo mas de 72 horas bloqueada dice que la solicitud no ha sido completada y que han detectado cierta actividad inusual y por seguridad la solicitud no la completan , dice que lo intente luego , pero hace mas de tres dias estoy intentando hacer la compla y sigue saliendo lo mismo

I’m told I can toggle pass through on/off by going to the environmental settings. Except, there is no pass through toggle. I’ve been chatting with “support” for hours to no avail.

I got it working maybe once, and I forgot how I finally got it working. One feature I actually find interesting in this year's updates. There's a 3 dot menu for windows, but clicking it just gives a "report a problem" button (which I've reported the problem with before). I would expect "move with you" to be located there but it isn't. There are no videos, no images, not even other forum posts, about this. So where in the world is the button to enable it

I installed the most recent software update on my Meta Quest 2 headset. The confusing and frustrating issue I encountered was that several worlds were automatically installed into storage and saved in my library without my authorization. This occurred immediately after I completed the software update.The prompt in the Worlds section of the library says something along the lines of “The Worlds you save can be found here” or “The Worlds you save are found here.” (Note: I have never seen, played, nor saved those worlds.) The final line of the prompt states, “You can remove them whenever you want.” However, after reading the prompt, I found no option to remove these worlds from the library.Another issue I experienced after this update is that, according to both the Meta Horizon app and my Quest 2, there appears to be a game listed as if I had purchased it—when, in fact, I did not. The purchase was made without my permission or authorization. This game has remained in my account for about a

Meta will quickly delete this but hopefully someone can respond first.I sent my defective headset and both controllers in for repair.They only sent back the headset.Since then, I have received numerous cut and pasted replies all saying the same 'we are looking into it and will get back to you in X days. X comes and goes. From what I have seen on the forums, Meta does this till you give up and simply go away. Out of approximately 15-20 replies from Meta, only one support person, named 'Abel' was helpful. He told me my controllers were lost, but he would send out two replacements and also credited my Meta account $15 for the trouble. Sadly, nothing happened since then. I tried reaching out by putting 'ATTENTION ABEL' in the subject but he never got it. Each time, a different tech would reply thinking this was a brand-new issue and saying what they said on day one "we will look into it".Is there anything I can do? Meta's BBB rating is already a "F" so no point in going through t

by that i mean everyone should agree that the 'immersive home' was a **bleep** decision and we should agree that the old version was SO much better and if we can agree on thatthen we should all speak out on it

I have a problem recording my screen in portrait or landscape aspect ratios, even after I change the aspect ratio in the advanced camera settings, it still records in square 1:1 aspect ratio.Sometimes, it randomly works, but most of time it doesn't.It also always uses the right eye, even if I set the Eye to left eye.This has been happening for a while now, and even though I'm on v81 the latest version available to me, it still doesn't fix my problem.Also note that I didn't have this problem when I first got the headset, it was fine, I would say it started happening around version 76 or 77.MetaMetalMonke​