VR Forums

and so, I played my favorite beat saber, completely discharged the glasses, sent them to charge, and did not touch them all day, today I take them to play, and when I turn on the black screen, and select a profile, my hands are not tracked, as well as the controllers, while after a couple of attempts to restart, I managed to log in to the profile, everything worked as it should be, but an error came out that the system was not working, and after the error that the room was too dark, the screen turned black again, and the tracking of the controllers disappeared, I decided to reset the glasses, as a result, the black screen after resetting the glasses to factory settings, the white indicator flashes, the bootmod is loaded, I tried to update through the official utility on meta site, but it doesn't help, it's still a black screen, what to do

So I’ve been trying to add some accounts on my headset(Meta quest 3) because I share it with my kids, and I accidentally deleted an account before removing it from my headset. It isn’t allowing me to add any accounts and anytime I try to, it says “Something Went Wrong. There was a problem sending the invite, please try again later.” It’s been going on for days now and I can’t figure out why it’s happening or how to fix it. If I can get any information on how to fix this, it would help a ton.

My son hard reset his Meta Quest 2.  He's not able to log back into his profile to restore his data that was backed up to cloud.  I've tried contacting support but no response, any help from the community?  Is there a way to figure out what email is tied to a user ID?  

Estoy haciendo los pasos pero me quedo estancado en seguridad por que no se ve ningún botón para seguir y en los metas que me sale 1 de 2 prosiga en la aplicación

It's not working I try so many times it says try again later or it says it sends an email and I don't get it when I entered my paring code it said it wasn't long enough please help me I want to add another profile to my oculus quest 2

I can buy apps without problem using my Master Card debit card, but when I try to start a free trial subscription, apps ask me to verify with my bank in the Horizon app. The horizon app starts verification, but the process never completes and I’m unable to start my free trial. anyone else seen this problem and if so, know the cure?i tried using paypal as payment method but it still wants to verify with my bank and the exact same thing happens

 

Hello, I speak French and it's an automatic translator that you are reading, I'm sorryI updated my quest 2 and the low battery alert is only possible when waking from sleep. The 2 settings of this alert although very useful have been modified since the update and I no longer have the alerts in operation of the headset. I understand that this alert bothered pure gamers but it would have been appropriate to always be able to choose a setting during the operation of the headset. I'm not satisfied because the headset stops all of a sudden by displaying too late that the battery needs to be recharged. I wish that the great META would make a correction. If you agree with me please share

My friend from South Korea has issues with controllers and has been writing with Support for 6 weeks now, around 14 Mails (!) back and forth. She is a streamer, but has a tough time talking in english.Her controllers have issues with not recognizing input and stick drift.She has been offered an advanced replacement, but the links for these didnt work.She has received the RMA link and tried to proceed with the “Complete Request” step. However, the page redirects her to a checkout screen where it says that shipping to South Korea is not available. They sent her several links, always the same result and that they want to try again and get back to her etc.. This has been a very time consuming experience, with no result.Now after 6 weeks (!) they say they have technical issues and can only do a normal RMA, where she would have to send them back first and then after a few weeks would receive a replacement.. This is really difficult for her, as she cant really do a break for her streams for t

How to get new Navigator on my oculus quest 2?

This more update where you can’t go back to the old environments like in your own house comfy type feeling is so bad like horrible update they have all of us stuck in the garbage loft with minimal environments RETURN THE OLD UPDATE WHERE THE META FELT LIKE HOME NOT A PRISON

I recently purchased a used Quest 2, but so far, I have not been able to get it working as I keep getting an error saying my broadband is slow, which is strange as I am on the Sky Full Fibre 500 service. I have raised a support ticket but not heard yet. I have been looking at various YouTube videos on the Oculus Rift S which although an old system still seems to be getting good reports. My main reason for  VR is to use it with MSFS 2024 and X-Plane 12. I believe that the Rift S is not wireless and is connected via the HDMI input on the PC. If this is the case is it more or less plug & play installation?? Any advice welcome please??

Hi,It feels like fixed foveated rendering has been turned on across the board.  It's really affecting the immersion of titles that are really not even CPU/GPU demanding titles, such as fitness apps.  Can you please add an option to be able to turn this off or adjust it globally in the settings?  Thanks.

Hiya, I purchased a credit/redemption code from Amazon for a football game and it asked me to log into my Meta account and redeem it after my purchase. I have two Quest 2 headsets, 1 set to sharing enabled.When I redeemed the code, the credit automatically went to the wrong device sadly. Is there something I need to change on my account for it to go the correct headset.Thanks for any advice on this...Chris

Recently got access to the PTC for V81, and all seemed fine. But I turned on my Quest 3 and the menu won't appear at all, even after holding down the right controller button and even testing it with hand tracking...HOWEVER...This issue seems to be hit and miss. When I was ready to give up and do a factory reset, turned my headset on and randomly the menu appeared again. It sometimes disappears if I leave my headset on standby for a while, and sometimes disappears if I turn it off and on, and sometimes just randomly appears.Is this a common bug or does anyone have any potential fixes? I have tried launching games from the app and it did work one time, despite it showing the launch and install on headset, even when the app is already installed. I understand it's a beta and could be a bug but wondering if it's just me.Also, when the menu doesn't appear, if I were to hold the power button, it just shuts down, it doesn't give me the option to reset or anything.Any help greatly appreciated \ud83d

I have many games on Steam and only some of them are showing in the meta menu (unknown source on)My question is why are only some of the games showing and not others?

Sup everyone o7 First post here, tho i'm looking for help on a very anoying issue ya might all have Since last update V85, Limits always sets itself on stationary by default. So if ya guys uses steamlink, or any link system, wired or not, you will have isues when moving in your playspace. When i start a single app, i always end up having to manually overide the roomscale so i can play my games withought geting kicked out by the OS cause i'm off room for it Did anyone found any fix for that ? 

Hi everyone,After updating my Meta Quest to v85, I noticed that both CPU and GPU are constantly locked at maximum levels, even while staying idle in the system menu.I tried the following ADB commands:adb shell setprop debug.oculus.adaclocks.force 0 adb shell setprop debug.oculus.cpuLevel 3 adb shell setprop debug.oculus.gpuLevel 3but the issue still persists.What is strange is that the same behavior also happens on a freshly installed Meta Quest with no apps or custom modifications.I’m monitoring CPU and GPU levels using OVR Metrics Tool.Has anyone else experienced this issue after v85?Any suggestions or possible fixes would be greatly appreciated.Thanks!

Here is what happened:The headset originally got stuck during an update and became unusable.I entered recovery mode and manually sideloaded an official OTA update using ADB.The update installed successfully and now the headset boots normally again.I can reach the initial setup screen (language, Wi-Fi, pairing code, etc.).However, I cannot complete the pairing process in the Meta Horizon app.Current symptoms:The Meta Horizon app always fails to pair with the headset.Bluetooth permissions and nearby device permissions are enabled.I already tried factory reset multiple times.I also tried reinstalling the Meta Horizon app.The headset connects to Wi-Fi correctly.ADB recovery/sideload works normally.When I check the serial number on Meta support pages, it says the device has “no support available”.The serial number is detected correctly in recovery/ADB.Recovery device info:Secure Boot: yesLock state: lockedBuild variant: userModel revision: eurekaThx! :)

How do I put in a complaint so I may get a replacement controller for my quest 3?

I would like to suggest the addition of native Brazilian Portuguese (ABNT 2) keyboard support for the Meta Quest 3.For those of us using the headset as a professional workstation, the lack of native support for the "ç" and vowel accents is a significant barrier to productivity. Navigating these limitations in the standalone version is currently inefficient.Bringing native ABNT 2 support to the system settings would greatly benefit many users who rely on the Quest 3 for document editing and professional communication.

PTC 2.4.1034 broke device. Quest 3 restarting itself every few minutes. No matter if in sleep/charge mode. Hang and restarting in PCVR/VR withing 3-4 minutes. I happened right after update to v2.4.1034. There was 2 updates: one small and second (today) bigger - 1.3GB. 

~80% drain a week

I'd love to buy games. But meta doesn't seem to want me to. I want to add my card to my meta quest 3s. I've done it every way I can tell. I don't understand. I've tried using auth.meta.com, other setting, add card but I get "sorry we can't add your payment method". On the quest 3s, it says can't verify zip code. Yet, it's correct. I'm not going to potentially waste money on gift cards and them not work either. This is pretty **bleep**ing pathetic.  

This started happening a few days ago before my quest 3sreally couldn’t track anything. The screen would show a notification that the tracking wouldn’t work a few times while playing. But a few days later my tracking was all lost. If I only click something with my home menu it would only show up the notification that the tracking was lost. There’s a black screen too in the background if I turn on pass through and the screen would freeze sometimes. I’ve tried taking off my controller sleeves, unpairing then pairing my controllers, restarting it a few times and even factory resetting the headset.