Developer Dashboard Feedback

I have had a wonderful experience using the new AI assistant in the Facebook Messenger app. I have found the response time to be phenomenally fast, and the accuracy of the responses to be excellent! I am excited about this new feature and, I am looking forward to using it and interacting with it. You guys have put a lot of work into this and I can tell that from my experiences, so far. The AI tells me it is not programmed to remember things I ask it to. Such as my preferred search engine. I figure this will eventually become an upgrade. I am very impressed with your work! And I am excited about this! The assistant also tells me that Meta and other companies share information about the software technology to further improve it. That was great news to me. Information sharing about issues with the new product can make it develop even better faster! One issue I found was that after asking the AI assistant to provide me with a link to one of Meta's Official forums to share my experiences ab

So I deleted my app to refresh new then I put same app name to create a app but the name is loading so it won't let me create a button. 

I'm trying to activate my company to ship our new game. I include all documentation but when sending it shows this error. 

 https://www.meta.com/experiences/critical-hit/8311321648933238/ I published my game with a price as shown in the image, but it is being sold for free. How can I resolve this? 

I submitted a metadata last week to release 17th of September 12 pm pdt, but its already 15 minutes late and all my early access players are waiting. Any updates?

Does Meta Quest Link PC App have a silent install switch? Sample, I wanted to run it via CMD. I need to know its parameters.

I had several users on the leaderboard on Monday and definitely some copies were sold 100%. There hasn't been a day when no copies were sold for since launch. The entry for June 12th is missing from the CSV files. Seems like some database issue. I don't know how to report this but its a serious issue as it impacts revenue.In general I feel the dashboard has become worse recently even though there is a banner says its improved. I used to get the analytics for the previous day at 3:30 AM PST the next day. Now there is several days delay. I didn't notice any improvement but  the delay is certainly not better.

How do i run ADB commands

I'm configuring the subscription plan for my Quest app. I'm not very clear about the explanation of the 'Number of payments' configuration item.Does this refer to the number of payment actions, or the number of periods paid at the Introductory offer price? Please help me understand what this configuration item means based on the following scenario.1. If a user cancel the subscription during the trial period and 'number of payments=1', can the user still pay at the Introductory offer price when the user subscribe again?2. If a user has paid for a subscription once using the Introductory offer price, and 'Number of payments = 2', will the second subscription payment also be at the Introductory offer price?2.If a user cancels the subscription in the middle of the subscription period, and 'Number of payments = 2', can they use the Introductory offer price to pay when they subscribe again?" 

Hello. I have two organizations on my developer account.  I have an app on one that is approved but not released.  I want to move it to the second organization.  Any help is appreciated.

Good morning,I have been trying to update my payment information for 6 days now without success. The response from the update form is "We're having trouble completing your request. Please try again."When creating the account, I already had this type of problem which resolved itself after 3 weeks.After speaking with a chatbot for 3 days so that it did not direct me in any way and did not resolve the problem in any way, the ticket was purely closed without providing a response.It is also now impossible for me to repost a message because it detects that an identical message has already been posted.I can only try again every day to update my IBAN.UPDATE : I don't know how but my iban was changed. It therefore appears that an error message was sent but that the modification was made.

So i am a vr game developer and i have been making games for 2 years. I am 13 and want to publish my game to APPLAB but im worrying about if would be approved on the admin verification. Any help would help. Thanks!

Hi, I'm trying to add new users to the ALPHA channel of our Quest store app. When inviting them they are immediately listed as "Subscribed users" but they do not receive a notification and the game does not show up in their library.Is it possible that a recent change has introduced this bug on the dashboard? Other developers confirmed that it happened to them as well in the last week.Thank you for your help.Best,Stefan

I can't create a developer account. It is required that I have a F2A by text message, but is not working.This is the error I'm getting:{"data":{"xfb_two_factor_sms_add_phone":{"__typename":"XFBFXSettingsTwoFactorSetupMutationError","client_mutation_id":"280019fa-47ed-484d-a6bf-94e397907cc0","success":false,"__isFXCALSettingsMutationReturnData":"XFBFXSettingsTwoFactorSetupMutationError","error_message":"El n\u00famero no contiene suficientes d\u00edgitos: El n\u00famero de tel\u00e9fono proporcionado no contiene suficientes d\u00edgitos."}},"extensions":{"is_final":true}}"The phone number doesn't have enough digits", in Spanish.This is a screenshot of the error: I opened a ticket under https://www.meta.com/es-es/help/support/?b=quest, and they closed it saying is not their business and that I should seek help on https://developer.oculus.com/support/.There is no way to open a ticket in https://developer.oculus.com/support/... So right now we are all in dead ends.

I entered the wrong birthdate when I try to change it says unable to change birthday at this time no matter how long I wait it doesn’t work and because of this I was scammed out of my 6 months of free quest +  this is completely unacceptable.

Hello to all. In MetaQuest Dashboard, trying to verify my developer account to create an organization, it asks me to activate SMS as two-factor authentication.When I click on "configure", it takes me to the meta account center and when I try to change the two-factor authentication receiving an SMS, I always get the error "Try to change the settings later".This is a bit frustrating. Is there any solution? Thanks  

We have a Build that has passed submission. We are about to submit a new one but would like to generate some keys. Can we specify which build the keys will download or will this always give the user the latest submitted build to get approval? If the keys are build specific are these no longer valid when the new version is approved? Also if a game is on applab but moving to the store, would the game need to be moved over before you are able to generate the keys? 

Hello. I recently deleted a Meta App due to it not being able to continue with development. But in that app, I had IAPs setup with around 4 purchasables. I went to the Payment Info page today, and I saw that it still shows those purchaseables linked to it. Is this a bug? Or is it meant to be there?

As Meta Staff has stated, there will be no more difference between former AppLab Titles to Horizon Store Titles in the future. However when I try to activate Ads in the settings on my former AppLab Title and try to connect the App to my Meta Business Portfolio, the Website tells me, that App Ads are not supported for App Lab Titles.I do not expect to experience the same error when I create a new App for the Meta Horizon store now and I guess that there is some deprecated logic or code somewhere on the Meta Business Portfolio website, that is blocking the Ads request for former AppLab Titles here.I am either willing to await a bugfix by the Meta Team or create my Title from scratch in the Meta Hoizon Store. What would you recommend?

Hi! I'm having an issue when trying to submit a Data Use Checkup recertification. The Data handling section includes a field instructing the user to list all data processors. I do not have any data processors to list, as my app doesn't collect any user data. The form will not let me continue with the request because I am missing that required field. There's no option for "none" or "N/A", so I'm unsure how I'm supposed to move forward. Thanks!

Greetings,I ma starting off as a Unity VR Developer and am situated from Nepal. I am trying to enable subscription in the Platform Services. However, there isn't a Subscription option in the All Platform Services section.I have updated my payout information and have just created a sample app as of now. The IAPs are enabled. No builds are pushed either. Is there something I need to do in order to enable Subscription in the developer dashboard?

alr so basically i didnt get payed at all yesterday which was the day i was supposed to get payed like the money went into my cashapp and showed as pending and it then said Direct deposit failed money returned to originator is there anyway i could contact meta and see if theres anything on their side thats going wrong? 

Hi...I want to publish / test a crossbuy game for Rift and Meta Store (currently App-Lab). Can someone please explains how to do it with developer.oculus.com or Meta Quest Developer Hub? Thanks in advance!Mic

Hello!We are worried that all our apps that are currently on App Lab under the "Beta" or "Release" channel will be automatically made public on the horizon store after August 5. Can someone tell us if this is true or not?Thanks in advance!

Is there a way to modify or delete Add-on bundles or individual DLC files within bundles?We want to start using Add-ons instead of re-uploading DLC files with every app update, so we created Add-on bundles in  App Manager -> Platform Services -> Add-ons and uploaded some test files to experiment with, however we have discovered that there seems to be no way to delete these test files from the bundles, or even delete the bundles themselves. There is an option to leave them unlisted, but these unused test files are still associated with all future app versions and appear in things like Asset File fetch requests.