Developer Dashboard Feedback

 When I try to do the admin verification for uploading my game onto applab it gives the error message in the photo or it says " To prevent any misuse, we limit how often you can do certain things on Facebook. Please try again later."

👋Hello everyone! I wanted to ask a question about the marketing attribution of games from oculus app lab. I am developing a VR shooting game. And it is quite weird that some day last week ten times as many players installed the game as any other day. And almost all of them come from the “Direct source”.Does anyone know what the “direct sources” referred to? According to the explanation on oculus store direct conversions occur when users browse organically such as in the oculus store, instead of clicking an inbound link. However according to my knowledge, games in oculus applab can only be found through shareable links or by searching the exact name. So it’s quite weird that the conversions got ten times more just in one day🤔. Does anyone know how players come from direct sources?

Hello, I'm facing this problem from last four days. That is- I can't enable two factor authentication perfectly; when I try to enable it-it sends code to my email but when I paste that code it says that the code is error. Again, when I try to enable it from Facebook application then it says that I can't change it at this time and I have to use it for a while. But I have used this device to create my account on last December and I'm using it about 19 to 20 days still.  As I'm engaged with voluntary activities, it's very important to enable two factor authentication. Kindly help me out ! I can submit my National Identity card and Passport copy if you want as security purposes. My account details: Kifayat Ibne Rahman Email: kifayatibnerahman@hotmail.com   

Hey Meta Can I ask to refund the headset?I've already setup the 2FA with google authenticatorbut it still greys the select organization drop menu.Why are you put so much **bleep**ty blockers for developers?-----------------------------------------------------------------------Update: Able to set the organization after setting up SMS receivingBut New problemsEven after I enabled developer mode in phone APP, restart quest 2 (v50) for several timesThe developer mode settings still not show up.What the hell are you doing to not let them showing up?

In VRC.Quest.Streaming.2 | Oculus Developers there is a mention "Applications that stream stereoscopic, head-tracked, or immersive content may only do so from a local source, that is, a device that the customer has physical access to. Streaming from virtual devices or cloud sources is not allowed unless expressly approved by Meta in writing." What is the process to get permission from Meta in writing? 

In the financial information tab of my oculus developer dashboard when I click under the payment information it does not show the provided information. I need to check it and verify that the financial information provided is correct. This will affect my decision on whether to create a new organization or continue with the old organization that I had. 

Just trying to set up my Dev account. During the verification part I've successfully verified using MFA and adding a phone number, however when attempting to add a card once the details are added, the card is momentarily shown as verified but then quickly changes back to asking me to verify again. I've used 4 different cards, can confirm all the details are correct etc. Any ideas?

This needs to be fixed because I can’t watch anything without a humming noise in the background 

Hi there, I've an app that I had an old build submitted and approved for a few months ago. The store page is live but the app is pre-release. I'm trying to update the pricing for the app, but it's telling me that I can't because 'I changed it in the last 30 days (February 2024)'. Obviously I couldn't have changed it in Feb 2024, as that's firmly in the future... I'm just trying to align my pricing with my Steam build and would love some help in overcoming this bug as I can't seem to find anywhere to get into contact with Meta about it directly... BW,Jake

So I uploaded a new build to my game but it's getting stuck on the Malware Review Test. Since it's stuck on the test It's not being published so my users can't access the new update. It has been stuck on the test for about an hour and I don't know what to do. I already tried uploading another build but it just also gets stuck. Any ideas on why this happening and how to fix it? Thanks

HII have developer mode enabled, i have parental supervision on an account (13-17) and whenever i enable developer mode for them, whenever i change accounts and go back or restart the quest, developer mode is turned off again. For my main account as an administrator developer mode always stays on. Any advice?

Cant verify developer mode i added 2fa

Why dose it say i need to turn on tfa for dev mode when it is on already

Hi, when i used view PDP button for see webpage application,A message error appear now : This page is not available The link may be broken or the page may have been deleted. Verify that the link you are trying to open is correct.(for unpublished app)   

Hello, I recently have been working on adding In-App-Purchases into my game, and I've earned a pretty nice amount of money off of this that I was hoping to use to pay my team with. I recently got a monthly statement, the amount looked just about right, however, no actual money has been sent anywhere. What do I do about this? How can I get the money? I've crossed the $100 required to receive my payout, so I should have received. Is there some kind of delay that occurs? Thanks!

I loaded an package with the wrong name. If I try to load an new package with a new name, I get an error:com.OldComp.OldName ---> com.NewComp.NewNameThis upload uses a new package name, "com.NewComp.NewName", but the package name must not change between versions. Please upload a new build with the original package name, "com.OldComp.OldName".how i can change package name?

Recently, one of my team members decided to add his payment information for In-App Purchases without letting me know in advance. Since I'm the owner of the organization, I feel like it's necessary for me to be managing all the financial information. I'm trying to remove it, however I see no option to do so, is there any way I can?

If a new build is pushed to a release channel, is there any post update hooks that we can use to send updates to our companies Slack channels? 

When attempting to use MQDH, after selecting my Release Channel, the 'Upload' button remains stuck on "Installing Latest CLI". This issue persists even after several hours despite multiple attempts to reinstall and update MQDH to its most recent version( I think my network shall be fine if I can update my MQDH).  By the way,  I tried utilizing the ovr-platform-util method but encountered another obstacle. Upon running the command line, I received the error message "[DEBUG] A network error occurred. The request will be retried." Stuck at Upload now

Hi! I got this as a message recently:"VRC.Quest.Asset.4  - Hero art must include the branding of the app centered in the image."Am i allowed to have a left or right aligned logo in the Landscape asset as long as its in the safe zone? Ive seen so many games using their logo on either left or right side of the safe zone. Do they mean center center, or just "not outside safe zone" center?Examples of games that are not branded in the center, but still inside safe zone:Assassins creed, creed, samba di amigo, space pirate trainer, light brigade, the grand getaway, yuki, anshar 2, eye of the temple etc.Also - weird naming in the app metadata assets - Hero cover should be 16:9 and landscape should be the ultra wide one. Anyone else agreeing on this or am I the weird one?

For several days now we've been unable to create new Add-ons.  We've filled out the details, pricing and metadata, but the publish button never becomes clickable.We've successfully added new add-ons as recently as Nov 25th, but now it has stopped working. Anyone else?  

Hi, I have tried to set up my quest developer account and have entered my card details and 2FA, it says it complete and then when I try to click on organisation name it takes my back to the verification page. 

IBAN is correct, i checked many times. I tried manually typing IBAN aswell

1st - I can't create a new application, this error appears.If I refresh the window the application does appear.2nd - If I try to use the entitlement check, it does not recognize the application and closes as if it did not have the permissions. In Oculus Platform Settings I add the application ID that is generated in the App IDUsed to initialize the Platform SDK.Launching directly in Unity Editor gives me the following error.UnityException: Update your app id by selecting 'Oculus Platform' -> 'Edit Settings'Oculus.Platform.Core.getAppID (System.String appId) (at ./Library/PackageCache/com.meta.xr.sdk.platform@59.0.0/Scripts/Platform.cs:50)Oculus.Platform.Core.AsyncInitialize (System.String appId) (at ./Library/PackageCache/com.meta.xr.sdk.platform@59.0.0/Scripts/Platform.cs:64)AppEntitlementCheck.Awake () (at Assets/_Aztiak/Scripts/00_AppEntitlementCheckScene/AppEntitlementCheck.cs:10)UnityEngine.Debug:LogException(Exception)AppEntitlementCheck:Awake() (at Assets/_Aztiak/Scripts

Does the meta app manager / developer dashboard support referrals/utm codes? For example, https://www.meta.com/en-gb/experiences/section/7377313005632169/?ref=uploadvr.com  I see uploadvr as the source.  Is there a way for me to create/manage/track my own referrals or utm codes so I know who is referring my app?