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HardStoN
New Participant
May 6, 2023
Solved

Oculus Software says my computer doesn't meet the updated minimum specifications

  • May 6, 2023
  • 71 replies
  • 46924 views

Hello,

As i said in the subject the Software says i dont meet the minimum requirements to play VR altough i have

RTX 4080

I7-13700KH

32GB Ram

2TB SSD

 

thank you for your help!

    Best answer by MetaStoreHelp

    Hey there, AliChehade. Thank you for providing your feedback on your experience with our PC software. We definitely understand how annoying it can be seeing a constant banner for an issue not effecting your gameplay, and we'd love to look into this further. 

    With every scenario being different, we ask if you haven't already, to please submit a bug report for our engineers to dig deeper into this. As well, we'd like to have our support team collect your PC logs to take a further look at how our software is communicating with your PC. So that we can review, please send us a PM.

    To do so, either select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Also, remember you must be signed in to the community first to send us a private message. We look forward to gathering more details from you! 

    71 replies

    Show previous replies
    Fractalshadow
    Participant
    March 31, 2024

    The only small issue I've noticed is that after clicking save and restart on the tray tool I sometimes get an error message, but I just click on and click the save and restart button again and it boots the oculus app rite up. I've noticed that the oculus app responds to the tray tools restart command a lot faster then if you were to use the tray tool or just click on the the oculus app icon to start it.

    Fractalshadow
    Participant
    March 31, 2024

    * the oculus debug tool I meant

    Fractalshadow
    Participant
    March 31, 2024

    I do still use the oculus debug tool to see my performance head room, so that I can achieve the best balance between fps and visual quality.

    ssamayoa
    Up and Coming
    March 31, 2024

    You can ignore this annoying message. I suspect that the SW detects first the CPU's integrated graphics processor before the GPU.

    IMHO looks like Meta wants to kill PCVR.

    eMKayUSA
    New Participant
    May 19, 2024

    Kinda hard to ignore the message when the headset is basically useless, I bought it to use VR on my PC, it far exceeds the min requirements, the cable tests good, yet I’d doesn’t work

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    May 20, 2024

    Hey there, eMKayUSA! We definitely want for you to be able to use your headset in the way that is most comfortable to you! If you are running into issues when you try to connect your headset to a PC, please reach out over a PM and we'll run through some troubleshooting with you to see if we can get that working. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    saatkulesi35
    New Participant
    December 13, 2024

    same problem with me

    i have rtx 4060

    i5 12450H

    I don't know about my other components but I know that they can easily support them but I get the same message

    Fractalshadow
    Participant
    December 14, 2024

    What worked for me was downloading the oculus tray tool and pressing the restart button on the tray tool and the message would go away on the oculus app. You may need to check for an update for the oculus app, because after I did an update that message went away after a while.

    leeauf
    New Participant
    December 13, 2024

    i think we should hack meta at this point, it's the only way for us to get attention from them ! 
    Just kidding, but for real meta, do something you're software are coded with the ass

    jay600800
    New Participant
    January 9, 2025

    I have an Alienware R18 I9 14900, RTX 4090, 64GB RAM and Quest 3 tells me, missing requirements. I have connected it through USB C. Pretty pathetic. It works fine on my desktop, same hardware specs. 

    PlagueDoctorInc
    Participant
    January 9, 2025

    This is beyond the pale. Meta is too busy pushing their products, and too focused on profit, to give a **bleep** about supporting their software. Not that Meta reads their forums... or they'd know the specific hardware profile their software wants is pissing off their customer base.

     

    I WAS considering buying one, for virtual sculpting of 3D models, but now I can't see a reason why. I had HOPED they'd do better with their third release. I obviously misplaced my hopes.

    adrianpinheiro
    New Participant
    February 27, 2025

    I am beyond disappointed I have a new laptop a 4070 graphics. I tried to get meta to help. but they keep not fixing the problem. There is still no solution

    Darknotblack
    New Participant
    March 23, 2025

    Exactly the same problem. Ryzen 9800x3d. RTX 5070 TI. 64 gb ram. etc etc. But nope. reqiurements not met. It even has trouble finding my pc most times. no matter how I try to connect it. And the biggest reason I bought meta quest 3 is to play steam games.  So lame.

    Anonymous
    March 23, 2025

    Darknotblack  use virtual desktop or steamlink

    TcTPlazma
    New Participant
    April 7, 2025

    Same problem with me but I can’t use link cable at all and air link is very laggy. Been brought from agent to agent emails and emails and just the same loop to a problem they can’t fix. 
    specs:

    Lenovo Legion Pro 5I

    13th gen core i7

    16gb of ram

    500 gb storage 

    rtx 4060 

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