Skip to main content
New Participant
July 23, 2026
Question

Teen vr Headset stuck on a break

Teen vr Headset stuck on a break and disconnected from wifi. How do I reset this?

 

2 replies

Choleni
Honored Contributor
July 23, 2026

Hi Maypole​ πŸ™‚

Some users experience WIFI connection issues since the latest update. 

Unfortunately, there isn't a fix yet.

See these threads

Can't connect to wifi with latest PTC v2.6 Build 5222268.1570.150 | Meta Community Forums - 1377426

Quest 2 Cannot Connect to Any Wi-Fi After Factory Reset | Meta Community Forums - 1378440

In case you want to contact Meta support... you can do that via email, chat or WhatsApp HERE 

 

steve40
Honored Contributor
July 24, 2026

Me, trying to figure out what the OP is talking about...