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Participant
January 18, 2026
Solved

Horizon link not working

  • January 18, 2026
  • 318 replies
  • 26466 views

My Q3 was linking fine to my PC this afternoon, then literally an hour or two later, will not link.

I'm using a usb 3.0 cable, it is in a USB 3 port, power management of USB port is set correctly.

I get a notification saying 'Meta Quest Link isn't working correctly. Click here to check our support article'.

There is no support article.

I have restarted the headset and PC, repaired the Horizon app, logged out and back into the Horizon app, restarted the OVR service and I still can't get it to work.

Anyone else having or had similar issues recently? 

Horizon software 83.0.0.333.349

Headset V83.1034 build 5156385.14650.520

Grateful for any ideas.

Best answer by helijoe

SOLUTION
Thanks to all those who mentioned this link and the autor of it, you made my day 😁
Horizon link not working | Meta Community Forums - 1362707

318 replies

New Participant
January 18, 2026

This is why i LOVE automatic updates. If something was working fine, force updates until it's not.  Quest 3, USB link. was working until.. well now it's not. for reasons. No changes on my end. uninstalled/reinstalled their software. No logs to speak of, no event viewer entries, wonderful job guys, keep it up!!!

THANK YOU META!!!

New Participant
January 18, 2026

Ive seen people say on reddit say to turn off automatic updates both on meta link and headset unless it for some reason forces the update, so once this is fixed thats going to be my plan.

New Participant
January 18, 2026

Same! 

Participant
January 18, 2026

Same issue here.  Airlink.  Endless three dots.  Reinstalling the desktop app didn't help. 

New Participant
January 18, 2026

Same here, no issues yesterday evening, now i cant connect and cant play what i want?
I'm starting to loose faith in this eco system so might look else where for my VR fix soon

New Participant
January 18, 2026

The absolute refusal to make a functional software that doesn't run like trash is absolutely unacceptable.

New Participant
January 18, 2026

Same problem here. Drives me nuts.

Participant
January 18, 2026

Same issue with Rift S.  It was fine last night.  

I've got a big event in 50 minutes!

 

New Participant
January 18, 2026

Same here, hope meta will fix this very fast. Have to start a VR study tomorrow :(

ramonmata
Participant
January 18, 2026

Happening to me too, I was playing AirLink yesterday night just fine....

New Participant
January 18, 2026

yep mine was working fine this afternoon ,  now the link cable will not connect ? not sure if there was as bad update from meta?