Skip to main content
Participant
January 18, 2026
Solved

Horizon link not working

  • January 18, 2026
  • 318 replies
  • 26466 views

My Q3 was linking fine to my PC this afternoon, then literally an hour or two later, will not link.

I'm using a usb 3.0 cable, it is in a USB 3 port, power management of USB port is set correctly.

I get a notification saying 'Meta Quest Link isn't working correctly. Click here to check our support article'.

There is no support article.

I have restarted the headset and PC, repaired the Horizon app, logged out and back into the Horizon app, restarted the OVR service and I still can't get it to work.

Anyone else having or had similar issues recently? 

Horizon software 83.0.0.333.349

Headset V83.1034 build 5156385.14650.520

Grateful for any ideas.

Best answer by helijoe

SOLUTION
Thanks to all those who mentioned this link and the autor of it, you made my day 😁
Horizon link not working | Meta Community Forums - 1362707

318 replies

New Participant
January 18, 2026

same here, yesterday was working fine, today not anymore, have tried to repair installation with no luck.

New Participant
January 18, 2026

Almost every update they do, then this happens on my PC, Using Quest 3 and Link connects via Wifi and Cable but will not run.

 

New Participant
January 19, 2026

same here

New Participant
January 18, 2026

same for me on quest3, this afternoon all ok , evening with wife away doesn't work :(

New Participant
January 18, 2026

yeah I tried all the "solutions" meta gave me and it still doesn't work.

Participant
January 18, 2026

same here. tried enabling public test channel, software updated to 85 version, but same issue. Anyone found how to fix this?

New Participant
January 18, 2026

Same here. How can software be released without testing and quality control? I feel like I am going mad. 

Participant
January 18, 2026

Good Grief!  I'm going to have to play Elite Dangerous on a flat screen like some kind of Muggle!

I don't know how to, anymore.

 

New Participant
January 18, 2026

yeah i just turned mine on to play some games and it would get to the loading screen and not go into the white void of the meta link space it just sat there doing nothing. i want to yell at someone but idk who to yell at 

New Participant
January 18, 2026

same issue wtf is there any announce from meta at least?

New Participant
January 19, 2026

No announcement of course.. looked all over the place...

 

ramonmata
Participant
January 18, 2026

I was able to connect with AirLink by disconnecting the wifi router I use to play VR from the internet, but as soon as I go back on the internet my link view freezes and goes to black...  is this a windows or meta problem.... not sure...

New Participant
January 18, 2026

its meta i get a notification from the link program saying hey there's trouble with the link right now contact us for support like that is going to help

ramonmata
Participant
January 18, 2026

Yes, I have already sent a report from my quest device