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WurzelGummage
Participant
January 18, 2026
Solved

Horizon link not working

  • January 18, 2026
  • 318 replies
  • 26468 views

My Q3 was linking fine to my PC this afternoon, then literally an hour or two later, will not link.

I'm using a usb 3.0 cable, it is in a USB 3 port, power management of USB port is set correctly.

I get a notification saying 'Meta Quest Link isn't working correctly. Click here to check our support article'.

There is no support article.

I have restarted the headset and PC, repaired the Horizon app, logged out and back into the Horizon app, restarted the OVR service and I still can't get it to work.

Anyone else having or had similar issues recently? 

Horizon software 83.0.0.333.349

Headset V83.1034 build 5156385.14650.520

Grateful for any ideas.

    Best answer by helijoe

    SOLUTION
    Thanks to all those who mentioned this link and the autor of it, you made my day 😁
    Horizon link not working | Meta Community Forums - 1362707

    318 replies

    Show previous replies
    Kobbit
    New Participant
    January 18, 2026

    same here. Meta 3 worked till this afternoon. On latest update. Now will connect WiFi PC link but then hangs on Meta logo with the moving "stars" and is not usable.  I can launch apps on headset but not those on my Windows 11 deskstop. Also local files on PC not reachable.
    Hoping Meta will fix this sooner than later. Very dissappointing to have my hardware rendered useless by apparently a software update that was not tested. 

    I submitted my bug report through my Quest 3. To all with this same problem please submit your bug report (tap bug symbol) through your Meta VR interface.

    Robisplace588
    New Participant
    January 18, 2026

    Yep me too. All fine yesterday but today nothing. No idea what is going on but hopefully Meta will read our complaints and fix it

    Cangia17
    New Participant
    January 18, 2026

    Q3 and I have the same problem. Tried everything but nothig worked

    rickske2023
    Inspiring
    January 18, 2026

    I have the same issue on Quest Pro, MEta services down?

     

    ramonmata
    ramonmata
    Participant
    January 18, 2026

    it seems that is the case, found that by disconnecting my vr router from internet allows me to use link, but as soon as I get online it freezes

      mansiva
      New Participant
      January 18, 2026

      Thanks, at least this helped to get it working offline. Just disable internet on pc and it links, must be some sort of kill-switch they are testing out.

      dnx328
      Participant
      January 18, 2026

      just a great software, bravo ! every year the same problem. someone should be fired asap

        Morfal
        New Participant
        January 18, 2026

        Q3, same issue. Have been fumbling around for hours, rebooting both devices, reinstalling Quest Link, switching to PTC and back, spent hours thinking it's somehow an issue with my setup. Finally found this thread. SMH.

        Some logs, maybe could be helpful to fix it sooner:

        [ProcessAsUser]

        Successfully started process (9808) as active user: C:\Program Files\Meta

        Horizon\Support\oculus-runtime\OVRRedir.exe 

        [ProcessAsUser]

        Successfully retrieved the active user token. 

        [ProcessAsUser]

        Successfully started process (16668) as active user: C:\Program Files\Meta

        Horizon\Support\oculus-runtime\OVRServer_x64.exe 

        [LauncherService] Unable to launch: Application 'C:\Program Files\Meta

        Horizon\Support\oculus-highwind\highwind_service.exe' is not code signed. 

        [LauncherService]

        Unable to open regkey: 'SYSTEM\CurrentControlSet\Services\FLxHCIc\Parameters'.

        LastErr = 2(0x2 (2): File cannot be found.) 

        [ProcessWatcher] Unable to create ACL for redist launch event. LastError = 0x0

          Morfal
          New Participant
          January 18, 2026

          It is so annoying that they can just brick your device remotely like that.

          madasnave
          New Participant
          January 18, 2026

          im on a rift s and im having the same issue i hate this notification i just wanna play boneworks 😂

            AngelesAlm
            New Participant
            January 18, 2026

            Same here.. OMG. WE NEED SUPPORT. Today its a dammn sunday and we can get things to work. Whole week working and then the very first moment to enjoy we get this.

              mansiva
              New Participant
              January 18, 2026

              Rift was working great until Meta put their greedy hands on it... they obviously don't care about their users, ignoring basic QA and release process. Stop making useless updates that just make things worst!

              DON'T FIX IT IF IT AIN'T BROKEN!!!

                forthios2026
                New Participant
                January 18, 2026

                I have the same problem with Q3; the cable test comes back correct, but when I try to access the PC it stops working. Then I run the cable test again and it says it's not working, but it's still detecting the glasses.

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