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Participant
September 20, 2025
Question

Quest 3.Cant connect using usb-c link

  • September 20, 2025
  • 65 replies
  • 3207 views

Hi

Since two days ago I can't connect to my desktop using meta link usb-c. I can connect via wifi. And when I plug the usb-c cable I can surf the quest system file from the pc so I guess the cable is OK and the quest usb-c port is ok.  But I have tried with different cables and other computers with the same result. I have done a factory reset in the quest 3 and same result. So, if i can see the the meta quest 3 files from the pc I guess there is no problem in the computers, cable or quest 3.  Then what happens? 

Please help

    65 replies

    Participant
    October 11, 2025

    so i have an oculus cable for sale !!!

    Participant
    October 14, 2025

    Since firmware v81.1034, I played for hours in racing simulation with pclink, and everything is still ok. I tried also others games, and everything is perfectly stable.

    So I confirm the problem has been solved for me.

    Participant
    October 14, 2025

    Mandateci un aggiornamento firmware anche per il nostro visore rift s forse cosi si risolverà anche per noi che non riusciamo a collegare più il visore con il pc via display port,spero che tra tutti voi di meta sappiate che visore sia il rift s perchè da molti messaggi scambiati in privato con il supporto meta penso che 80% di loro non conoscano il visore rift s,per il resto mi stanno aiutando e mi hanno consigliato vari tentativi anche se inutili per ora comunque apprezzo il gesto di voler aiutare grazie

    New Participant
    October 24, 2025

    Hi all I am also facing the same issue and tried the troubleshooting options but still not working 

    MetaStoreHelp
    Community Manager
    October 24, 2025

    Hello Siyaanaboy99!

     

    We understand that you are having the same issue and were unable to solve it using the Troubleshooting steps provided.

     

    We would ask that you contact us Privately so we can have a closer look into this with you.

     

    We hope to hear from you soon and wish you a wonderful day!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    New Participant
    October 24, 2025

    Hi,

     

    I have exactly the same problem.

     

    I have a Quest 2.  After doing the updates on the Meta Link App on the PC and ther updates on the Headset I can no longer use the Headset on the PC.

     

    It was working one day and then the next, after the updates, it's not working at all.

    New Participant
    October 26, 2025

    Same here. PC link with the official Meta cable no longer works.  It is no longer even seen by my PC, so I am not sure what to do

    Participant
    October 25, 2025

    Today my PC windows has received an update, and meta quest link another. And again, PC Oculus link doesnt work. Its incredible 🤮

    Participant
    October 25, 2025

    Very bad news for you.

    It ok for me, since Meta helped me 2-3 weeks ago.

    I have justed switched to win11 (I was on win10 until september).

    All my softwares are uptodated (oculus, meta, quest) and win11 have all the updates.

    Participant
    October 25, 2025

    Its the worst nightware for the software developers (like me). The random bug

    Up and Coming
    October 25, 2025

    Oh bad luck for you Daniel. This is typical Meta Quest experience with PC. Sometimes pairs, sometimes works, never consistently. Today it might work but in 2 days it will stop and will not work ever again. This is just piece of s*** type of hardware scam, sorry. 

    New Participant
    October 25, 2025

    I finally got the link cable to work -- i used the meta horizon app on my phone click on settings top left - select devices - select your headset -  select headset settings -select developer mode - and turn ON. Also go to advanced settings and turn off auto upload crash reports and public test channel.  I hope it works for you.

    eeeeeeeeeeeeeeeere
    New Participant
    October 26, 2025

    literally no other apps ive ever used have ever consistently given me so much rage. I want to strangle whoever controls the funds for this app, or whoever's putting the devs on crunch time if they are, because surely the developers are capable of pushing out updates that don't completely brick the link, yes? a company funded by the richest man in the world and they cant make an app that consistently does what its made to do.

    Up and Coming
    October 31, 2025

    They don't care about it. They do VR for past 10 years and all they were able to do are some **bleep**ty vrchat apps, that's it. 

    Hardware is good, only because it was created by Google. Software is piece of crap that just doesn't work and doesn't do things that are advertised. 

    Participant
    October 26, 2025

    BTW,if I join the beta program then after install the beta update It works again but without sound device, so useless anyway

    New Participant
    October 26, 2025

    Hi Meta,

    Not able to solve such easiest problem 😒 Are you serious ? Link on usb works well with Pico 🤣