VR Forums

Just wondering if the exceptional refunds reset and if they do how long it takes.

I've wanted to use my Oculus Quest 1 again and I am trying to get Air Link to work again. Before I had it working but now I had to reinstall everything and the Air Link will not work. I am able to see my PC with link but once I click Pair it does nothing and on the Meta Quest Link App it just says to connect my headset. 

My sister and i bought a Meta Quest 2 VR headset and we don’t use it often but i wanted to use it today but i had found out the account that was used was under my sister’s email which got suspended and we didn’t know this happened as like i said we don’t use this often. I tried everything from resetting the device but my VR headset is stuck on a screen that says “get help from a parent by march 15” or something along those lines and it won’t let me add a new account or log into my sister’s disabled account to try and delete it. Does anyone know how i can fix this? 

i have free 3 month of meta horizon plus, but i can’t activate it because i haven't paypal and cant bind the card. i have money on quest cash wallet, but i don’t understand can i use them to buy horizon+ or no, because i haven’t the right button

When clicking "Remote Desktop" in Quest 3 settings it says the app needs to be installed and takes me to the Meta Store.When I try to install Remote Desktop from the store it gives an authentication error?This is weird because I can download other apps just fine from the Meta Store?

Good day, My apologies if this is not posted in the correct section!I might be a little ahead of myself, but I was wondering if the following issues from the Quest 3 are being taken into account with the upcoming Quest 4 model?At the moment, tracking is an issue with the Quest 3 when playing many different games involving fast moments or out of the headsets sensor range, which unfortunately, can impact the user negatively.  Often, every point, swing, hit or movement matters and not having these register can leave a feeling of frustration towards the user. Is the quest 4 moving towards and emphasizing more towards hand tracking, or will sport/fast movement games also be considered?Headset weight - Standing still or moving for a period of time can cause neck pain, pressure and possibly leading to injuries. This might be a little difficult to reduce because of all the components, but is this something that is being entertained? I think that the more balanced weight is really helping

I was in quest and 1 day I got like a ban or someting so I cant use it. and I wonder what if I do factory reset and, kaboomm and  I m stuck in the usb update menu how I can fix it 

Hello my quest pro controllers aren't updating and this glitch hasnt ben patched yet. This started when the latest software update released. Ive been trying to update them by doing everything i can but nothing works is there something im not doing or what. Other info: i use quest 2 with quest pro controllers i got my quest 2 on dec 25 2022 and pro controllers on dec 25 2024

so everytime i record beatsaber the songs are super quiet you can barely hear it while my other games when i record them there audio works anyway to fix it

Merhaba meta quest 3 cihazım açılmıyor sembol dönüyor fakat gri ekranda kalıyor. Lütfen yardım bekliyorum

Title says it all. Recently my problems arose after a brutal crash that damaged my headset and my pc. Only recently have I fixed the pc and got it working, but now my pc links no longer work.For one, wireless links disconnect after loading into an online multiplayer game, such as VRChat. Another issue is that my headset treats a USB connecting to it via the pc link cable as charging only, and not connecting as a pc link cable.My theory is that a factory reset would fix this issue. Is this true, or will there be other hurdles and hoops I have to jump through to fix this?

Hi all,From the first use of my Quest 3 I noticed a persistent blurry patch in the left lens.I have tried cleaning with a microfiber cloth, adjusting IPD, and re-fitting the headset, but the blur does not go away. A friend also tested it and confirmed they saw the same issue.It looks like the blur is inside the lens rather than on the surface. Has anyone else experienced this? Is this a known defect, and should I be seeking a replacement?Thanks,Don

To metaAfter v77, the iniu link charging cable as well as other third party cables have stopped working because of this software update and has yet to be fixed on v79. I would like to know if Meta plans on fixing this issue; If so when, as the headset is practically unusable now as its battery life is terrible. Telling people to use the stock charger is not a solution, it is not long enough for concurrent use and isn’t even possible to use while doing PC VR via a link cable. Since this update, I and others can’t even bother to use this device as the amount of time it’s got is not sufficient enough. Being forced to stop playing because of this problem is absolutely infuriating especially when playing online games with people or being in the middle of a segment without a save point in a game.Thank you for your time

 Hello, I would like to request the addition of Arabic language support for the Meta Quest 3 system and virtual keyboard. Many users would benefit from this feature. Thank you. 

I am purchase new meta quest 3s but quest 3s recording without gameplay audio ...game microphone permission enable I am confused why game audio didnot record

I just purchase my quest 3 and i cant find or how to claim the free batman game? Can you pls help me what to do? Thank you

My Quest 3 seems to be suffering the low resolution bug that seems to be a thing from looking on Google. Toggling battery saver mode on and off plus reformatting the headset has not fixed it. Any tips? The resolution honestly hurts my eyes, making it unusable. 

I was playing vrchat and plugged my headset into my phone charger instead of my quest pro charger (idk if this has anything to do with it) and my screen went white and had diagonal black lines and a high pitched ringing noise for like 10-15 seconds and then cut off completely. I have it plugged in directly right now and I tried to reboot it and nothing is working any help would be appreciated. it isn’t charging or lighting up at all.

So I turned off my Meta Quest headset after all the controller issues. Decided to turn it back on again, did a factory reset. This time it didn't detect either controller. Powered it back off and boxed it up. Next destination. garbage can. My Oculus 2 works with no issues.. SMFH!! 

Hiapologies if this has been asked before but struggling to find a good answer… new meta quest 3s bought for my 10 year old. I have set up a child account in my family account. Ideally I don’t want him switching to my adult account but it seems the only way to stop this is by using the pin?  Also when the meta quest boots up it requires the pin and always logs into the parent account?so really is the only way to fix thisSet up pin on adult accountEvery time he wants to play someone has to power it on and put in the pin, then switch to the child account if this is the case then it seems to be a flawed setup? What am I missing?

I can’t reset pin and I don’t recall putting a pin when creating the account and now k can’t do anything 

I get a flip to vsync of 25 ms whether I am using wired or a wireless connection. My total app to photon latency is around 43-45 ms on average. I have seen other users get as low as 30 ms app to photon latency with the same settings and  a lower spec PC. I am using a dedicated WiFi 7 router connect via 10 GPS Ethernet in the same small room connected to my Quest 3. How are other users able to achieve these latency numbers? Our graphics settings in game are the same and the settings on ODT/OTT are the same. Could it be they are using a different build or am I missing something? At 120 Hz flip to vsync can theoretically be as low as 11.3 ms from my understanding. Have they optimized flip to vsync somehow? The reason for optimization is performance related. I notice  big difference between 50 ms app to photon latency and 44 ms. 

My Quest 3 is bricking itself right now..TLDR version: Quest 3 suddenly repeatedly making connect sound, won't connect via Link Cable, and doesn't recharge, all after latest update.Youtube (Short) DemonstrationFull Story:After using my Q3 for PC Link gaming successfully last night (just before bedtime) I simply set the headset down with it still connected to my PC and recharging. I immediately noticed the light flashing on the headset so I put it to my face and saw that it was doing an update. I waited for that to finish, turned it back on just to confirm it was working ok (it was) then turned it off and went to bed.Not long after I fell asleep I was awoken by the Q3 repeatedly playing the connect sound in a rapid continuous loop, which kept going even after turning the headset on. Being late at night I simply turned it off, unplugged the cable and went back to sleep.This morning I've gone to check on it - the noise is still constantly happening once the Link Cable is plugged back in,

I can play both PC VR games and quest standalone gamesThe most I've played is blade and sorcery and bonelabsHard bullet was fun as well. Pistol whipLooking for cool combat sandboxes.Wanting to have fun combat with lots of different weapons to choose from with different arenas or a cool sandbox to fight in

I have the extended warranty on the Meta Quest 3, and have had nothing but problems trying to get them to replace a controller through the warranty program.  The site shows my coverage is valid through the end of the year, yet their support will not honor it.  Instead they offer a refurbished controller...  What did the warranty cover then...  I had previously had the controller replaced.It seems like fraud not to honor it.Has anybody else had this experience?