Developer Dashboard Feedback

Dear meta,I'm a YouTube creator with 1 million followers and hundreds of millions of video views, and I have monetized on YouTube for 11 years now. Yet, I can't monetize my FB page with original content cooked, filmed and edited by me with music licenses.All because your automated system dismisses me!There is no way for me to plead my case against your evil bot system. For example, a second review of my content didn't let me write anything to explain what I do. It just let me press one button and wait to get rejected again.This is unacceptable I am not unoriginal content as your automated system flagged me!This is my YouTube channel: https://www.youtube.com/channel/UCosny7dI3LVZE-GWR1RKxsgThis is my Facebook page: https://www.facebook.com/MakeSushi1Please have someone approve me for In-stream ads. If there are other videos on facebook of my content, it is because people copied me!Also, I understand you can't have every FB user talking to FB company but creators looking to get monetized

Basically my game got reviewed and accepted by oculus super fast and I released that my screen shots are out date and not the best. I was looking and I can’t figure out how to change the screen shots for a published applab game. So how can I change my screen shots for a published applab game? Thanks! 

Our app release got stuck in a strange state where:- We have an initially approved app for release - that cannot be scheduled for release earlier than two weeks (not sure why?)- Have an updated App Submission with new release scheduled for "immediate release," - but that has been probably blocked by the scheduled release of the initial version.Is there any way to un-block this and release the app immediately?App ID is 10038131272867316.

Hi,I just uploaded a build onto App Lab and in the automatic testing results it showed "MALWARE_FOUND" under the Malware review test sections. But it didn't show any more information in regards of which part of the build is causing this, unlike some other warnings shown in the Security Vulnerability Review Test. How can I find more information regarding this so that I can fix any problem with the build? Thanks!

it says invalid routing number when inputting depositing bank info. can someone explain this or tell me the format to put my transit number and stuff in? im in canada.

I,ve tried sideloading via usb and adb fails at 47% every time.  It will not find updates within the settings in the quest app.Im using v30 full.  Had the same problems with v43.  I cannot use this basically new device because it cannot update at allany help appreciated.  there was a provisioning page but thats gone.  https://developer.oculus.com/manage/tools/device-provision/also saw to edit a provision file to extend sleep so it doesnt time out.  I cannot find that.any help appreciated, it was a developer kit from years ago and Im trying to gift it to a friend but its worthless as isthanks 

I have a Developer's account "verified" with my ID and business name. I have developer's mode turned on, in the Quest app and the quest 2. Yet the "unknown sources" tab is gone after v56 installed and therefore I cannot test/run any non library software. My apps are installed because I can see it them in the files app. but no way of executing/running it.  Has anyone solved this? How to turn on the "unknown sources" tab under the app library.I have been asking for help for a couple of weeks, but I keep getting the wrong tech support answering my enquiries asking me to contact developer's support.

I get these errors when I try to upload a new build.Validating build...["apkValidationErrorTypes":["OCULUS_PLATFORM__RELEASE_CHANNEL_DOES_NOT_EXIST"],"apkValidationErrorMessages":["The provided release channel (Production (App Lab)) does not exist."] I tried searching for answers and it seems none got a reply nor a solution.https://communityforums.atmeta.com/t5/Developer-Dashboard/ovr-platform-util-set-release-channel-build-fails-when-targeting/td-p/1031756 https://communityforums.atmeta.com/t5/General-Development/Release-Channel-Production-App-Lab-does-not-exist/m-p/1068273  Anyone with similar experiences?We were updated or apk version a few times already but now it isn't working.

I’ve confirmed my developer account, my business, and turned on developer mode on the quest 2 and the app, and I’m still not getting the icon on the library to access my uploaded test files.Sent from my iPad

whenever i go to verification, upload my id, and press submit, most of the time it just pauses for a few seconds and goes back to the first menu that says your account information and the continue button, but the entire screen is darkened and you can’t press anything. if i successfully upload an image of my id, it gets rejected within around 30 minutes, even though it follows all requirements and is very readable. i’ve tried uploading my id multiple times, with different backgrounds and lighting, but they were all rejected. the id i’m using is my passport, as it is the only one i currently have available.

Games submitted by an indie developer won't be approved by App Lab, is this true?

Hi,is there any information on whether the Quest 3 will support USB tethering a smartphone to get access to mobile data?The Quest 2 and Pro did not support support this when I tried it out (even though there is no official documentation either as far as I know). So is there anything official regarding the Quest 3 or could we get a statement from Meta?

I've been trying to connect my quest pro to my MacBook to use sidequest but it will not register on either that it is connected by USB or that a device is even recognized. I've tried about 5 different USB C chords including the meta brand one and none of them have worked. I have developer mode turned on and verified my developer account but it still will not work. I factory reset my headset too and that still didn't resolve the problem. I'm at a loss here and I really need help.

I have an app that is live on App Lab. I want to update the price of the app. How do I update the price? The save changes button says I can not make changes to a build that is already approved.Do I really have to make another app submission to change the price?

I upload with difficulty an APK for update my app. Needed 3 times to send APK. Now i see the app in dashboard but the code change alone to 200016 but i put 16 in Unity 3D. (version 2021.3.21f1)This is screenshot for see the code ! Please whats going on here ? 

So I made a few applab games and I cant really verify. I don't have a libery card, and idk where all of my school ids are, the ones i could find were from when i was like 6. So are you able to use someone elses id, or what?

Hello all! There have been a few bug reports and issues lately surrounding not being able to connect to a device on Meta Quest Developer Hub. Many of these issues can be resolved by simply ensuring that the correct adb is being used universally across the system.Symptoms of the problem:- You've completed the 'Set Up New Device' steps on MQDH or enabled developer mode on the Oculus App, but the device does not appear in MQDH's Devices tab.Diagnosing:MQDH uses adb for a lot of what it provides to developers, and in order for MQDH to detect the device, the version of adb that MQDH is using must also see the device. This can be checked by opening a console, navigating to the adb install location (This can be seen and/or changed in MQDH settings), and typing `adb devices`.. If there is no device listed there, then the issue may be one or more of:- The prompt in the headset to allow the computer to access the device was denied- There is another adb daemon running on the machine that has the

I’m trying to get sidequest through mobile vr station, an iPhone 13, and developer mode (obviously). I have made a developer account and verified my account through a credit card and authentication app. However, while using mobile vr station, I can’t access the quest 2 files. 

The App Lab app has today deleted itself from Quest 2 headsets!!We are a VR game studios and 1/2 of our VR studio team have been affected by this in the last hour and seems to be increasing across the team  / who can I contact?In the middle of important game dev work with a deadline ahead so this is an urgent issue. Anyone else had this problem or shed any light? 

2-factor authentication will not work for some reason. Used an authenticator app and was not verified. Tried giving my phone number but never received a code to input. Please help, thanks.

I was trying to verify my buisnes and it took about 2 months to get back and when it finally did it said it was wrong because i had to include phone number verification, but the problem is that there is no way for me to verify my phone number because theres no way to link it were i am. and i cant verify my email because i need a website with a custom domain name but i dont want to have to pay for that. can anyone help?

How can i get data from Analytics Overview in API ? i can not get any useful information from documents

Considering the frequent state of breakage of the Malware Tests for AppLabs builds (scan never finishes), please include an option to at least disable them for internal releases. Otherwise we will resort to using an MDM to distribute as it is becoming too unreliable.

We have detected an issue when inviting users to any channel of any application within our organization. When we invite a user who does not belong to our organization, they receive the email correctly, but the application never appears on their device. Only when they are included in the organization, they are able to see it. Is there any way to solve this?

I got side quest i put in My ip i did not work