Skip to main content
Participant
January 18, 2026
Solved

Horizon link not working

  • January 18, 2026
  • 318 replies
  • 26468 views

My Q3 was linking fine to my PC this afternoon, then literally an hour or two later, will not link.

I'm using a usb 3.0 cable, it is in a USB 3 port, power management of USB port is set correctly.

I get a notification saying 'Meta Quest Link isn't working correctly. Click here to check our support article'.

There is no support article.

I have restarted the headset and PC, repaired the Horizon app, logged out and back into the Horizon app, restarted the OVR service and I still can't get it to work.

Anyone else having or had similar issues recently? 

Horizon software 83.0.0.333.349

Headset V83.1034 build 5156385.14650.520

Grateful for any ideas.

Best answer by helijoe

SOLUTION
Thanks to all those who mentioned this link and the autor of it, you made my day 😁
Horizon link not working | Meta Community Forums - 1362707

318 replies

New Participant
January 19, 2026

Same issues, did all the troubleshooting that should need to be done. They really need to get ontop of having people actually quality check it

 

FleetRindo
New Participant
January 19, 2026

start steamvr without vr, go to settings, then openxr, disable meta compatibility, close steamvr, disable your wifi on your pc, start meta link, link with ur headset offline, start steamvr, reenable ur wifi, and it should work. ts so messed up, idk who's the worst between win11 and meta

New Participant
January 19, 2026

same.

I'm having the same problem. Everything was working fine until recently, I changed nothing. 

I cannot seem to find help on this.

New Participant
January 19, 2026

its a meta problem they have to be the ones to fix it. ive troubleshot in every way and still nothing. worst part is that i bought a new link cable smh

New Participant
January 19, 2026

I did seem to get audio but stuck in startup loop. 

New Participant
January 19, 2026

We're waiting for it to be fixed so we can play normally

steve40
Honored Contributor
January 19, 2026

I reported the issue to Meta, they are working on it.

 

 

New Participant
January 19, 2026

Same problem here.

 

Participant
January 19, 2026

Same here with the Rift S, don't bother with their support. I'm three agents in and hating it. I'm pretty sure one of the agents pretended they were from Korea.

Honored Contributor
January 19, 2026

tasaif πŸ˜‚πŸ˜‚πŸ˜‚ The agent probably IS from Korea. Do you not know how support groups operate? Why would the agent lie? What would be the purpose? Do you think if the person was really from Korea your problem would be magically solved? If I was a support person and said I'm an Irish guy in TΓΌrkiye would you not believe me? πŸ€”

New Participant
January 19, 2026
Inspiring
January 19, 2026

same here, I was on VR a short few hours ago, al was fine then the same thig happened to me!! what are you do to us??? Oculus Rift S. Everytime they touch the code it all goes bad! leave it alone!

Asus Strix Z790-H, Intel 13900 CPU. Nivida RTX 5070-TI OC video. 64 GB Ram.Β  5TB SSD memory. Oculus Rift S.