Quest 1 fails to setup past Oculus Safety screen

Question

Meta Horizon app fails to progress the setup of a factory reset Quest 1 headset past the Oculus Safety video. There is no way to bypass this stage. Video plays in an endless loop and BLUE button to continue does not appear.

Headset displays message: Update 1 of 2 complete. Please continue in the Meta Quest app.

Meta Horizon app version 349.2.0.46.104

steve40 · Answer

You could have searched the forums for the answer. Use an iPhone, or if on Android, download an older version of the Meta Horizon app.

Oculus Quest safety instructions: The video at the end of the setup does not play | Meta Community Forums - 1273804

Pairing stuck at Safety screen | Meta Community Forums - 1359191

Quest 1 - cannot set up with Meta Horizon Android app - looping on safety review video | Meta Community Forums - 1356940

Quest 1 connecting to meta horizon app but stuck on safety screen | Meta Community Forums - 1338630

🤷‍♂️

Quest 1 fails to setup past Oculus Safety screen

1 reply

Get Help

Get Help

Sign up

Login with SSO

Login to the community

Login with SSO