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New Participant
April 4, 2026
Question

Quest 2 wont connect to Iphone 15.

Hi, I just factory reset my Quest 2, and when I verify that both devices are on the same wifi and I enter the 5-digit code, it just loads, and I think it times out and gives me an error that says couldn't pair with your headset on the app. I've tried reinstalling the app, rebooting both devices, factory resetting the Oculus again, and it still doesn't work. Can anybody help me?

1 reply

Choleni
Honored Contributor
April 4, 2026

Hi HowdyNick132​ 🙂

Have a look at your app. Is the Quest still shown as paired, even after factory reset?

If so, use another phone or use a tablet to pair the headset. This error happened to other users too and they could solve it by using a different phone.

Meta Quest Pairing Issue | Meta Community Forums - 1370914

Impossible to Pair Quest 2 | Meta Community Forums - 1365559

Factory reset Quest 2, unable to re-pair headset. | Meta Community Forums - 1358370

Can't pair my Quest 2 after factory reset | Meta Community Forums - 1360301