VR Forums

Hey everyone — wondering if anyone else has run into this. So I’ve noticed that every time I move the right stick on my Meta Quest controller, there’s this audible clicking sound. Not the button press — I mean just from moving the stick around, like there’s a tiny internal snap or tap. 🟢 The left stick is totally silent and smooth.:red_circle: The right stick makes this click/pop sound every time I move it, even just slightly. I’ve read some people say it’s normal, part of the way the spring mechanism is built…Others are saying it could be a defect, especially if the left stick isn’t doing the same thing. It’s not affecting gameplay yet, but it’s starting to get into my head — and I don’t want this to turn into stick drift or wear down faster. Just trying to figure out: Is this normal for the right controller?Or should I request a replacement or warranty check before it gets worse?  Appreciate any help or similar experiences. 🙏my father got me

while in the peoples app on my quest 3’S in a party my audio works but as soon as I load up a game while in party all of my audio changes to my quest and not my headphones idk what to do.

I have inadvertanly switched something on that reads alloud everything i point my curser at. Annoying does not begin to describe it.HOW DO I TURN IT OFF 🥵

Hi Anyone else had a nightmare getting a refund? The way I have been treated has been disgraceful, I spent weeks getting evidence to prove this. To and fro from bank. They agreed they were wrong and now getting a refund doesn't seem to be happening and they now need to look in to something else even though they admitted they were in the wrong. I feel Like i have been put through Hell. Never know anything like this.  Thanks Louisa

I just had my SystemUX crash and had to restart my headset today, and over time I've noticed so many things like the Help menu in settings in clipping into a gradient, the power off menu is super buggy, roblox never seems to actually close, there's just so many glitches, bugs and things that go wrong, the update menu will also tell me to update but not let me update, some notifications don't go into the notification center, I just really hope this all gets fixed soon or will be fixed in navigator.

I'm really upset with the performance of Quest software nowadays. I was playing Alyx, Metro and Beat Saber a while ago with zero issues (recommended settings and 600mb bitrate on debug). For some reason, after some updates, I'm getting unplayable stutters even on the Link menu while using the headset. Nothing changed on my hardware. I'm still playing all my flat games on 2k with high fps, so why they reduced my recommended settings and I'm getting really bad fps even on 0.7x?RTX 3080, RYZEN 9 6900HX, 32GB RAM, WIRED LINK 3.2 GBPS My configs 2 months agoMy configs now 

I came across some problems with my device. I tried calling my friend on the Oculus Quest 2 and it instantly kicked me out of the call, he tried aswell and it did the same. We had then unfollowed eachother but weren't able to follow eachother back. When i would click on his profile to follow him there was no option to follow or message only to report or block. We then factory reset our devices but still nothing changed. I even tried searching up his account but it didn't pop up and he did the same but neither for him mine didn't pop up. I'm able to call all of my other friends except him. On the other hand for him he's unable to call anyone. What can he do?

Ok so its like that. I lost my phone a while ago and my quest 2 is still connected with that phone in the meta horizon app. Now i have a new phone and i tried to connect my quest 2 and it didnt work. Why? Its because my quest 2 is still connected with my old phone on the old app. So my question is.. how the flip do i fix that? I mean i want to start recording **bleep** again or twxt my friends lver the phone but my headset just wont connect to my new phone since its connected with the old one. Pls i need help.

https://communityforums.atmeta.com/t5/Get-Help/v74-Quest-3-not-fully-charging/td-p/1290989Issue persists on PTC v76, attempted all suggested fixes to no avail, headset will not reliably charge past 75%, and the following does NOT RESOLVE IT:Factory resetReboot from OSReboot from recovery menuFull power off / power onUsing any combination of official charging accessories (included adapter / cable, official dock / battery strap)Draining battery fully and attempting full rechargeAttempting to charge from any menu in any part of the OS, pre or post bootWaiting any amount of time once the battery no longer accepts chargeAny response suggesting any of the above will be assumed to be a bot and will be ignored.This issue is VERY DANGEROUS TO USERS, as lithium batteries not being charged properly can and often do fail explosively, potentially resulting in damage to property or life-altering injury. This should be addressed immediately before users are hurt.

sines meta refuse to let my buy a game bc they think you can go get a gift  card and prove owner ship knowing dam well no one can do that after 5 months of it being old can i still be gifted games if i cant buy any yes or no 

Hello, I recently purchased a Meta Quest 3. I downloaded the Meta Horizon app on my phone, but I can't pair the device. I've tried everything Meta has told me, but I'm still the same. Any solution? Thanks.

Con la última actualización la pantalla enciende y queda como en gris hice todo lo que me indico meta en sus correos de restablecer todos los parámetros hasta de febrica y al reiniciare sale una especie de chip con una flecha hacia abajo y una barra que se llena de color verde al cargarse después se vuelve a reiniciar y aparece el logro de meta después de que carga vuelve a quedar la pantalla encendida en gris. En ningún momento emite sonido alguno y tampoco muestra imagen de ningún tipo solo el menú de usb donde puedes colocarlo de fabrica y demás... También lo conecte al pc y por cable después de ponerlo de fabrica descargue por la página de meta la última actualización y hace todo su descarga y actualización desde el pc sin problemas en la gafa sale como se carga la actualización y cuando todo termina la pantalla queda encendida y se queda en gris sin mostrar imágenes o interacción alguna con el volumen, ni con los controles, ni con el seguimiento de manos. He solicitado asistencia

Hi, I've been having this problem for a couple of days now and i'm hoping somebody can help me with it. Whenever I launch airlink, the startup of the PC takes 4 times longer than usual, once it finally loads in my oculus is stuck on the meta logo initiation screen for 10 times longer than usual. Once it finally loads in, steam vr, or anything for that matter, detect the headset and applications that don't use steamvr (such as Blade and Sorcery in oculus mode) just don't launch. Does anybody know how to fix this?

I’m actually really impressed with the navigator interface it so looks like the app Apple Vision Pro spatial interface computering I like the way that you can simultaneously have nine screens in front of you,  

hola hace poco perdi mis mandos de meta quest 3 queria saber si se puede comprar algun mando de segunda he visto que  hay unos ya usados el problema es que soy de peru hay algun lugar dond pueda comprar online con envio a mi pais muchas gracias 

Wanted to see if anybody else was having problems with the updates I'm stuck on version 78.1027 trying to update to 78.1028 can't get it update just applies it restarts but the other thing I noticed is now my headset is not recognized by my Link cable tried with two other link cables as well or over air link and my phone doesn't even recognize my headset and I can't adjust my settings from my phone anybody know what's going on

Help! All of my purchased games are gone from my Meta Quest 2. I recently dusted off my quest 2 after many years of not playing. After some trouble logging in to my Facebook account due to its use of an email I no longer have access to, I was able to log in and get the new app installed on my phone. It prompted me to merge with a Meta account, so I did. However, none of my previous purchases appear to be connected to my account. I tried factory resetting the headset, clearing my browser cache, re-installing the app, every answer I could find on the internet, with no success... so now I am here, desperate for help.

I've purchased about six songs from the Oculus Meta store, and suddenly they're not showing up in the song list. Please help.

Hi, my Rift CV1 has stopped working for no discernable reason. For the life of me I cannot use the support route. It asks for a serial number, which I enter exactly as it appears in the "Devices" section of Meta Quest Link but the support website still claims my account is not associated with the device... this is extremely frustrating.How can I contact Meta? Why is it made so difficult?To sum up my woes: not knowing where the problem came from, I've even bought 2 cables and a second-hand headset and cannot make either of them work, with any cable combination. This is on the exact same rig it used to run perfectly on. Headset never turns on (proximity sensor lights up though). Both sensors fail, disappear from Devices and refuse to reconnect unless the PC is rebooted. Complete reinstall didn't help. It must be some software glitch.

Airlink used to work but now it just a launch button with it being grey.I've tried:Factory resetting my VR headsetRepairing the meta quest pc appupdating all pc required drivers and updating to latest update on both devices Most results just say 'Enable the airlink button on the meta quest pc app' but its not there! what am I doing wrong?? its been doing this for months and support isn't helping either and giving me complex stuff. I've searched up what to do but its too much and I don't trust any of it.

Hello! I have discovered a problem with my Quest 2 where not only is the device taking a longer amount of time to load up to the menu, but I simply cannot play anything because everything in the Quest 2 home disappears after a few minutes and nothing seems to be interactable within that time where the menu appears. I have no choice but to cut off the device. I've attempted to mess around in the Quest home but nothing is reappearing and I've to restart and even boot the device multiple times, but nothing changes and I've ran out of options on how to attempt to fix it. If anyone could help it would be greatly appreciated.

 Hey everyone,I’m having trouble getting my Quest 2 to connect via USB 3.0 on my laptop.Here’s my setup:Laptop specs:Lenovo IdeaPad Gaming 3 15IHU6Intel i5-11300HRTX 3050 (laptop GPU)16 GB RAMWindows 11The issue:When I connect the Quest 2 using a USB-C cable (the one I got from the seller), it only connects as USB 2.0 (High-Speed) instead of USB 3.0 (SuperSpeed).I checked this using USB Device Tree Viewer, and here’s what it shows:  Device maximum Speed: SuperSpeed Device Connection Speed: High-Speed USB Version: 2.1 (USB 3.0 connected at HighSpeed) The headset itself supports USB 3.0, but the connection never reaches SuperSpeed.I tried multiple cables (including ones from phone/tablet), but still the same result.Is this a known issue with this Lenovo laptop model? (USB-C port not fully wired for data?)Any help or advice would be much appreciated — I don’t want to waste money if the port is physically limited.Thanks in advance! 

I'm not sure if this is a charging speed issue or if battery consumption has increased, but there is a problem.After the v78 update, the battery level of my Quest Pro decreases even when I play with a power bank connected.Before the update, connecting a power bank and playing actually increased the battery level of the Quest Pro.I used the same power bank as before, and the same problem occurred with all three of my power banks. Therefore, this is not a malfunction of the power bank.Is anyone else experiencing the same problem? If you know of a solution, please let me know. Thank you.

Hello,Since the last firmware update of my Quest 3, when I connect my Quest 3 to my PC using Quest Link, when using the Quest 3, the guardian limit of a room next to mine is always displayed. Even when I start a PC VR game (Flight Simulator for exemple) the blue limits of the room next to mine are still displayed on top of Flight Simulator.So the only solution I have found is to disable the guardian limit inside the Quest Link parameters on the Quest 3.But playing a VR game with no guardian is dangerous, plus there is a second problem : if I do not re-enable the guardian using the Quest Link parameters, then if I use my Quest 3 without connecting it to my PC, there is no way to re-enable the guardian, all the guardians parameters in the Quest 3 are greyed out. So then I am obliged to connect back my Quest 3 to my PC just to re-enable the guardian.So here are my 2 questions :- while using Quest Link (cable) how to force the guardian limits, which belong to the room next to mine, to not

I just fired Arizona Sunshine 2 in my Quest 3 and the game keeps crashing as well. I was playing with my neighbor next door. We both bought the game from the Meta Store. He has a quest 2 no issues on his end but my Quest 3 keeps crashing every 12, 15 and 20mins into the game. It crashes to the home screen.