AI Glasses

I am tying 1000 times to pairing Meta vanguard😢😢😢 it has shown me get instructions and I did it 1000 times and it still the same to has problems to pair I will return😢😢

in Meta AI app, click on add glasses-> Ray-Ban Meta Optics-> it show only Coming Soon.Seeing all the other models load perfectly while only the Optics line stays locked makes it completely undeniable that this is an internal app configuration mistake on Meta side.Region: Singapore.Tried install the app in 3 different devices and they all show the same.P/S: Optics line officially available in Singapore since May 2026:https://about.fb.com/news/2026/04/essilorluxottica-and-meta-launch-ai-glasses-in-singapore/ 

This started about 2 - 3 weeks ago. The MetaAI app (iOS) does not see the Vanguard glasses. The glasses power up and connect via bluetooth fine. I'm able to play music on them and make a phone call if I use the Music and Phone apps on the phone.   The temple controls (single and double tap along with volume up / down swipe do not work. Using any "Hey Meta" commands results in the glasses saying the Meta AI app is not responding and to make sure its running on the phone (it is). I have tried the following:1. Unpaired and repaired the glasses.  2. Powered the glasses on and off (press till a blinking red LED).  3. Restarted the iPhone 4. Uninstalled and re-installed the Meta AI app 5. Erased and reset the glasses The glasses are on the latest firmware (at least there are no updates available for them).  The MetaAI app is on the latest version and iOS is up to date. This is on an iPhone 17 Pro.  Every time - the glasses work for a few hours, then the nex

Hi team, I wanted to report an issue with the Meta AI iOS app for users who don't own AI glasses. Steps to reproduce:1. Install the Meta AI app on iPhone and log in with a Meta account.2. The app goes straight to the "Select Glasses" screen (in Chinese: 选择眼镜), showing options like "Ray-Ban Meta Optics" and "Ray-Ban Stories".3. There is no Skip / "Set up later" button. Tapping the X at the top-left only shows a dialog: "退出设置？你需要重新登录Meta 账户并重新开始设置眼镜。" with options "退出设置" (Exit setup) / "取消" (Cancel).4. Exiting setup forces me to log in again, so I'm stuck in a loop and can never reach the Meta AI chat assistant. Expected behavior: users without glasses should be able to skip glasses pairing and use the Meta AI assistant in the app. Request: please add a "Skip for now" / "Set up later" option on the Select Glasses screen during first-time setup. Device: iPhone (iOS), Meta AI iOS app (latest from App Store). No glasses owned. Region: Taiwan. Thank you!

Hi last try before warranty claim. Oakley glasses won’t charge have clean terminals case is green so fully charged case  have tried reset etc disconnected glasses from app and can’t get back on as battery is flat and can’t charge glasses are supposed to be for cycling and running etc but you can’t get sweat on them. anyone else super frustrated. 

Meta Oakley Vanguard glasses show a blinking white light on the right side, blinking continuously without stopping or changing pattern. The charging case is at 100% battery, but despite following all the recommended troubleshooting and pairing steps, I still can’t connect the glasses. Could you help me resolve this?”

This Wednesday 22nd of October I bought the glasses on LA @ Dolphin Mall.Then I took a flight back to my country in Ecuador and when I tried to activate the features I can't seem to find them. Can you tell me if this is becauyse of the geolocation? And if so, how can I play around it so I can get the features? I'm an athlete and I was expecting to use these from the very beginning and now I'm just sad I can't find a solution for this.I somehow managed to install the Meta AI Connect IQ but it also showed before that it wasn't available in my region or something like that. I just want to use all the features I bought these sunglasses for, help me please.My Connection OptionsMy Garmin Device (Forerunner 165 with Music) 

My Meta Ray-ban Glasses Gen 2 indicator light keeps blinking white continuously and the device appears unresponsive. Steps already tried:Powered off the deviceHeld the camera button while powering onWaited for the red indicator light, then released the camera button (factory reset procedure)Fully drained the battery, then recharged the deviceAfter the reset attempt, the white blinking persists with no change in behavior.Questions:What does a continuous white blinking indicator mean?Is there another recovery method beyond the camera button reset?Could this indicate a hardware failure or firmware issue requiring a replacement?

**TL;DR:** The Meta AI app never finds my glasses on two different Samsung devices running One UI 8.5 (Android 16). The same glasses paired first try on an iPhone. Looks like an OS/app-level issue, not hardware. **Setup** - Glasses: Ray-Ban Meta Scriber Optics (Gen 2) - Phone: Galaxy S24 Ultra, One UI 8.5 (Android 16) - Also tested: Galaxy Tab S10 Ultra, also One UI 8.5 — same failure - Meta AI app: latest Play Store version **The problem** The Meta AI app's scan returns nothing. Not "can't connect" — the glasses simply never appear in any of the pairing flows the app offers (case button, the "no case?" alternative flow, glasses worn, glasses in case). Meanwhile the system Bluetooth menu *does* see them and pairs them as a regular headset (calls/media). So the glasses are advertising normally and the radio works — it's specifically the app's BLE scan that finds nothing. **Confirmed the glasses are fine** They paired on an iPhone on the first attempt, worked normally, then I unpaired an

can I get some help please as I feel like I am making circles with trying to figure out this. My husband bought a brand new pair of Meta Oakley glasses and once we connected the 2FA and Met AI app, it now won’t let him log into meta ai app at all saying it has been disabled. There is no option for an appeal on there and he cant even log in to that website to get help without that disabled screen coming up first. any suggestions on what we need to do? thanks! 😊 

Compré los oakley meta en tienda oficial oakley y ahora me entero que no funcionan Garmin en Argentina. El local oficial les dije que ne iba a Argentina y no me alertaron que tiene todas las funciones limitadas, ni Garmin ni Strava funciona. Les compro anteojos todos los años. Estoy totalmente decepcionado. Para sacar un producto así no lo saquen. 

My new Meta Vanguard sunglasses (one day old) won't charge. I'm getting a constant flashing red LED, even though the case is fully charged (green LED). l've cleaned the contacts and tried a factory reset, but no change.Has anyone had this issue or found a fix?

I bought a pair of pre-owned Ray-Ban Meta Wayfarer (Gen 1) glasses, but they are linked to the previous owner's account. I can't reset them; pressing the button five times does nothing, and the orange light doesn't come on. A forced restart also yields no results. What should I do in this situation?

Hi, hoping someone here or a Meta rep can help — support chat just bounces me between Meta and Ray-Ban with no resolution. What happened: Unpaired glasses from iPhone via Bluetooth settings before starting anything. Started standard factory reset (close right temple, press capture button 5x until solid orange, hold until flashing, release). LED blinked white/orange continuously for ~10 min, never reached solid green/off. Power switch OFF did not stop the blinking — LED ignored the switch entirely. Performed multiple forced restarts since (switch OFF → hold capture button until LED turns solid red AND fully goes out → switch ON while still holding → release). Results have been inconsistent across attempts: Some attempts: LED goes red, glasses power off completely, then power back ON by themselves within seconds, resuming white/orange blinking. Other attempts: LED goes red, powers off completely and stays off; manual power-on afterward results in either white/orange blinking again, or

On September 15, 2026, my husband bought me Meta Adventurer Standard (Merlot / Transitions Ruby Lenses) at the Meta Lab Store. The problem: - The serial number on the receipt and on the box does not match the serial number shown for the glasses in the Meta AI app (the app also shows a separate case serial). The box was factory sealed; I opened it myself. - When I try to purchase Warranty Plus using any of the serial numbers I have, I get "Error performing query" and cannot proceed. - I have all serial numbers documented with photos (receipt, box label, Meta AI app screen, error screen) and can share them privately with Meta staff. Meta's official help page (https://www.meta.com/help/ai-glasses/2424115821318157/) states: "Warranty Plus for Meta Glasses can be purchased at the time of device purchase, or standalone after activation (within 60 days) via the Meta Warranty Plus page using the device serial number." My device was activated on September 15, 2026, and my first purchase attempt

when I first brought my glasses I was able to change the voice over to Judy Dench. Basically I didn’t want an American voice and I didn’t like the miss pronounced dialogue of the AI voice. It now looks like I’ve taken an update that what was once a nice thing to have is now either chargeable or disappeared altogether. Does anyone know how to get a proper English speaking female voice over on the glasses or have I now got to fleeced again by paying out money for something that used to be free? 

I am trying to set up my Ray-Ban Stories glasses on a new phone, but I cannot complete the setup because the glasses are still linked to my Meta account and do not appear in the Meta AI app on my current device. Here is the problem in detail: I no longer have access to the phone where the glasses were originally paired. The glasses do not appear in the Meta AI app on my current phone, even though they are still visible in my account/profile. When I try to connect the glasses, I get the error: "Ray-Ban Stories is already linked to Meta AI. You can only link one Ray-Ban Stories to your account." I cannot unpair the glasses from my side because they are not shown in my current app. I have already tried to factory reset the glasses, but the issue persists. I also tried to contact support through the official form, but my glasses' serial number is not being accepted, so I cannot submit the request there. Could you please help me unlink / remove these Ray-Ban Stories from my Meta account s

my meta glasses okeky glasses gen 2 keep disconnecting from my bluetooth, while it’s still on my face prefectly. 

The audio provided while using Conversation Focus on these glasses sound like it is in an echo chamber.  There are reverberations which are very noticeable when the Boosted setting is used and still there but minor when using the Standard setting.It does not seem that the Conversation Focus is nearly as effective as is found on the Ban Ray glasses.  I realize the feature on the Skyler is in test but worry that it will not be corrected.Any suggestions or ideas would be welcome.  Thanks!  

HelloMy meta glasses arm touchpad is not working, I have tried to clean it, restarted it, force started it, but nothing works, please help. Thank you, 

How's it going, guys? So I've been having an issue with my glasses for a while now and its starting to annoy me, haha. I bought my glasses about a year ago and I love them. Everything worked great up until a few months ago maybe. Out of nowhere, my glasses stopped announcing messages when I get one. Specifically text messages, I don't have WhatsApp or any of those other apps. It does notify me when I have an incoming call but if someone were to text me, my phone just vibrates as if I wasn't wearing my glasses. It doesn't tell me new message or anything. In a way, it does tell me I do have a text message after I receive 2+ of them. It doesn't say from who or anything though. Just says, "2 new messages". Here's my "setup", if it helps any:Samsung Galaxy S26(Updated)Wayfair Gen 2 glasses(Updated) If anyone can help me figure this out, I would very much appreciate it! 

My volume stop working. And it want allow me to do a reset or force reset. Is there a way I could do a force update ?  Or is there anything you could share that would help. Thanks. Wayfarer gen 2  

Hi, as an enterprise user with MAB filtering, I cannot whitelist my Ray-Ban Meta Gen 2 because MAC is not displayed anywhere in app. Please add Wi-Fi MAC and BT MAC under Glasses > Settings > About, like you do for Serial Number. Needed for 802.1X/MAB networks. Thanks

It start it last nite I was recording an accident I seen ,  the audio seems kinda faded and then this morning I was recording when I noticed that the audio wasn’t being recorded I did everything I reseted the meta gen 2 and it still won’t fix the problem,  if anyone dealing with the same issue? How can I fix this problem?

Is there any news on when features like Quest voice commands and Meta AI for Meta Ray Ban glasses will be available in English speaking countries other than the US, e.g. UK?Is this a technical problem (detecting different accents) or a legal one (navigating privacy concerns in other countries)?I so want to buy some Meta Ray Ban glasses but there's little point in doing so while their functionality is crippled outside of the US. Since Quest voice commands have been denied to us for so long, I don't see much point in buying the glasses just in the hope that they'll eventually be unlocked. Let's just say I'm not holding my breath... please prove me wrong 🙏 😄