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I have been experiencing issues with horizon worlds crashing my headsets....I regularly use a Quest 3 but have also had the issue on the quest pro, i have tried resetting the headset (factory reset)  and also tried multiple profiles.. but still happens..Back story......I am new (ish) to building and find it easier via the headset rather than desktop..  but in the last week i am having issues whereas the fps will drop to almost non existent (at random interval's)  to the point the Worlds app crashes... I am also getting an error about using too much memory (even in empty worlds.. This isn't just one world either it happens in all worlds.. It isn't as bad in a published lobby but do occasionally have "lag" issues Anyone else experiencing issues or have a cure?? 

Hopefully someone can help as the support just sends me in circles. I have gone back to the desktop app after a while and all of my games are missing.  I bought a bunch of them from the Oculus store. I know there was a mess with requirements for oculus/facebook/meta accounts.  When I try to link my FB account it just says max meta accounts linked. I dont see a way to link the oculuis account.

Age restrictions. I am over the age of 18. For some reason meta will not let me join "Meta World Hardy Spades" it's showing an error message of "You can't visit this worldIt's rated ages 18+, so you won't be able to visit until you turn 18." I contacted meta and tried to reapply my birth date. It's still not working. Also the meta help is showing an error. The only way I could contact them is through web browser 

I had Duo Mobile set up for my meta account and I had to factory reset my phone now I'm signed out of that so I can't log into my meta account is there any way to fix this? Spent so much money on my account 😭

Hello, everyone! I've noticed that when I smile with my Meta Quest 3S, the headset lifts up. Does this happen to you too? Are you sure it won't break? Is this normal? If so, how can I smile without this happening with my Meta Quest 3S?

I don't know why that's so hard to find, but anyway, as far as the game is concerned, I think it would be great if you would allow people to make notes on the friends that they make in the Meta horizon world game so that they can remember who it is that they are talking to. People meet so many different people who changed their avatars that Once you add someone as a friend and you see them weeks later, it would be nice to have a note that you could write under their profile pertaining to what you talked about or some information about them so that you can remember them. If anyone on this forum can help implement that suggestion or at least tell me exactly where to go, preferably provide the exact links so that I can get that suggestion to the right people, that would be great.

i tried everything i can but my rift s dont work, the last thing that can work is to find an archive from version older than v25 but i dont find any. If you know where i can find one please tell me

I'm thinking about getting v83 PTC. Can anyone tell me any v83 PTC bugs? I've never done a PTC update by the way.

I recently purchased a usb C gooseneck microphone to plug straight into my Quest Pro (v81). It works and sounds great on native quest apps and recordings, but as soon as I use any streaming software (AirLink, Virtual Desktop, or Steam Link), it does not work.  On AirLink and Virtual Desktop, I will get extremely loud clicking that overlaps the audio. Sometimes Virtual Desktop will straight up crash. And again, it works perfectly fine in recordings on the Quest and when testing the microphone on social apps. As a control, I plugged my Antlion modmic straight into the Quest Pro and discovered that it worked with no issues. So now I am confused as to what makes this new microphone not work with AirLink but work perfect on native apps. I've also factory reset the headset and reinstalled Virtual Desktop and Oculus Link on the PC side and that yielded no results.Waveform of the external mic through AirLink where you can see the ear-blasting clicksWaveform of the external mic from VRChat

So I lost my instagram account and it was deleted as well as my meta account which was connected together now the meta quest 3 is glitched and it won’t let me get into another it’s only letting try to sign back in for the lost account 

Hey supporters,after upgrading to a new fast wifi-router I've tried to connect to my PC by air link. Everything went fine and the wireless connection is fast and stable. But while using air link it is not possible to use an external battery since the USB-port is disabled. While using the Quest standalone the external battery works fine, so I cannot understand why it is not allowed to use it for charing when air link is activated.For me, it semms to be a bug and neither a feature. I didn't find any option to disable the deactivation of the USB-port. If there is such an option, maybe one can tell me where it can be found. Otherwise, I would like to understand why the USB-port is deactivated when using air link. Using the external battery often doubles the time you can use the Quest until charging is necessary. GreetsPet

hi I just bought a new quest 3s and it’s supposed to come with the Arkham shadow game but when I got to the game it’s saying I have to pay for it 

This is the message I got from Rawan Hi Cosmo, Thank you for reaching out to us. I completely understand how you feel about realizing the bundle was more than you intended to spend. We appreciate your honesty and want to make sure we assist you in the best way possible.To help us review your refund request, could you please provide the following details from your Meta Quest account?Full name as it appears on your Meta Quest accountHow to find: Located beside your Avatar Profile.Current alias/username (starts with “@”)How to find: On your Meta app, go to Menu → Profile (top section).Email address linked to your accountHow to find: On your Meta Quest app, go to Menu → Account Centers → Personal Details.Title of the game or bundle purchasedHow to find: Check your Purchase History in the Meta Quest app.Once we have these details, we’ll proceed to check your account and assist you further with your refund request.Thank you for your patience and understanding. We’re here to he

HelloI want to update my casque It's a RIFT but now I have blocked on the first screen.it say to download app meta mobile and enter the code. But the casque isn't recognized. Restore factory parameters no good.Impossible to retore with the good version.Can you help me thanks

Hi there,I scanned my 1+1 70m2 home and it took around 2 hours. I was very careful and slow to capture better. Even had to carry powerbank with me :) But I can't upload my scanning. It stuck at %100 and tried couple of times already. I am quite dissapointed after all efford :) Is there any way to solve it? Did I capture overly? 

I am using the experimental Screen Reader for Quest, because I am totally blind. While in immersive home, if I press the menu button on my left controller nothing happens, so I currently cannot edit the virtual environment in my home. I can't even access contextual menus for, for example: apps in the library, because the menu button does not respond when the Screen Reader is turned on. When I open a window, I can successfully close it by getting to the control bar, pressing the A button to focus in, move the thumbstick upwards, and pressing the trigger on "Close. I can even view the "Ancore" button to pin the window in a certain position in the space, but I have no idea where the window is, and I cannot reach for the drag handle to move it freely in the space. Since I want to ancore my windows in the different rooms, is walking to the position I want the window to be open, open the window and ancoring it remaining still a workaround? Do the windows open in front of me anytime

Yes the headset is very old now but it works and none of the newer ones out there interest me right now. What I'm trying to find is a vendor that still offers the replacement foam face part. I could go with silicon if they offer a cloth cover but just silicon irritates my skin. I had the kiwi set but they are 4 years old now and are crumbling apart and its time to find a replacement. Unfortunately it looks like Kiwi no longer carries them. I briefly looked on ebay but buying a 'USED' one is not something I'm interested in doing at least for the foam ones. Cloth i could wash. Anyone have any recommendations? thanks in advance.

Hi,I have a Dell XPS 15 7590, i7- 9750H with 32gb ram and a NVIDIA GeForce GTX 1650.I have been trying to use my oculus link with Microsoft Flight Sim 2020 however I have noticed the oculus link cable does not support the NVIDIA GeForce GTX 1650 graphics card.Are Oculus looking to make this compatible? 

Hi everyone,I’ve been stuck for days trying to install the Meta Quest PC app.Whenever I run OculusSetup.exe (v1.103.0.0) for Meta Quest 3, as administrator, it runs for about a second, creates a log file, and then crashes instantly, no window, no error message, nothing.I’m on Windows 11 Pro (build 26100) and everything else on the system works fine.⚠️ The problemFrom what I can see, the installer starts normally, it initializes analytics, checks antivirus, downloads the manifest, and then just stops. No download begins, no UI ever appears.The crash dump and Windows Event Viewer always show the same thing:Application Error 1000: Faulting application name: OculusSetup.exe Exception code: 0xc0000005 Faulting module name: unknown .NET Runtime Error 1026: Exception Info: System.AccessViolationExceptionAnd in WinDbg:INVALID_POINTER_READ_c0000005_PresentationFramework.dll!System.Windows.StaticResourceExtension.FindResourceInEnvironment Process Uptime: 0 days 0:00:01.000So the setup is crashin

I’ve read everything and enabled all I could. I still can’t have friends join games with me. They have the same games as I do. What’s the solution?

Hi,My windows on the quest 3 are large, I am not able to resize them. I dont see the 'switch distance' button either on the universal menu.I can see the edges to move the windows around but cannot reduce the size.Appreciate any assistance.

Hello, everyone! My name is Christian. Do you have any advice on how to properly wear my Quest 3S on my face? I have the classic Meta Quest 3S strap and I use the eyeglass spacer because I wear glasses.

Buenas buenas tengo unas oculus 2 las cuales he tenido que reiniciar a parámetro de fábrica y ahora no me deja pasar a la volverá a configurarlas de la primera pantalla que salen los mandos pero me dice que quite los precintos que venían de fábrica y yo ya no tengo sus precintos y no hay forma de continuar si no se quitan esos precintos como lo puedo hacer  

I'm setting up my new Meta Quest 3 and I downloaded the app on my phone, however whenever I boot it, it's stuck on a black screen and does nothing

There no way to remove or add/bookmark World from Meta World library... That very anoying since only MetaHorizon studio or from creator/team problably buyed be Meta are shove in our face.  I really hate horror but there two world I cannot even hide...Would be nice if that library had Sort be A->Z, Z->A, Recently used, LikeWould be nice to be able to sort games and world in drawer like most other devices/os since mid 2000😅