VR Forums

i’ve had my headset for almost a year now and I got off it for 10 months almost and now none of my things are working. I only have one controller too. It’s my controller and it’s not pairing, and it says the code above it and then it says like to pull out the paper tabs, but I’ve had it for a year and I don’t have any paper tabs and it’s not letting me do anything else because it’s stuck on that screen. I can’t do anything I can’t press any single singular button, and it doesn’t work. 

Hi, my lens drop over the rug, they turns "on" normal but  both controllers the Light Ray is cut or interrupted, due that I can´t execute or select actions.

Controller wouldn’t pair, resorted to factory reset and now I can’t get past the screen where I’m supposed to pull the tabs out of my controllers.  And yes, all batteries are in correctly and are new.  I just want to reach support.

So I bought a meta quest 3s in February 2025 and my controller just broke yesterday night, can I send it in to get repaired or replacement options 

I recently purchased a Meta Quest 3s that was Bundled with 3 months of Meta Horizon+ and Batman Arkham Shadows. This is our 3rd Meta Quest headset already owning a Quest 3, and I mostly ordered the Quest 3s since it was bundled with the game (Batman Arkham Shadows) that me and my son wanted for a while, and that way we could both play without having to share the headset. The 3 months of Horizon+ was redeemed and in my subscription but I still can’t access the game without buying at full price  I reached out several times but have yet to get any help with receiving the game. 

I wanted to play PCVR games but i have not found a single guide on how to connect my headset properly, i used a usb-c cable i had around but the quality is garbage and the games lag as hell making it obviously impossible to play.

Help me pls, my right controller doesn't want to pairing with my quest 2, BUT my left controller work as usual.I tried:Reboot questHard reset questUpdate questUpdate baterriesUpdate Meta HorizonRe-pair all controllers (only left connecting)Nothing works When i press oculus + B button's, controller flash 3 times and that's allHe doesn't even vibrate

My draw pattern was changed not so recently and I know a factory reset would fix this BUT, I have applications that are not obtainable as the apk installer that's native to Android was removed and means I wouldn't be able to download them again without external devices which I've not have access to. I'm able to give any proof that I own the account and devices linked to it. I DESPERATLY need my draw pattern to be either;Changed - If it were changed to my old draw pattern I would be able to continue use regularly like it was beforeRemoved - If it was removed in exchange for changed it would help me the way if it were changed would. If either of these aren't possible I'm just going to have to abandon my headset as it took me too long to get all of those things and it would drain me to just lose it all in a whim. And again. Even under ANY condintions, I am NOT preforming a factory reset. Thank you. 

I have a 1T m.2 ssdAsus GeForce RTX 4070 DUAL EVO - OC Edition,16GB DDR4 RamAMD Ryzen 9 5900x processor.Windows 11 home version 24h2 and these parts meet both the minimum and recommended requirements and yet the software claims that my machine still does not meet the retail requirementsDoes anyone have any good tips on what could be causing the problem and is Windows up to date, Nvidia drivers as well as Meta Quest 2 with glasses?

I haven't used my Oculus Rift for a year or 2. Hooked it up, played a game, then got a message to install Quest Link. In the headset it tells me to "Set Your Position" then "Improve Sensor Tracking."Under the error is continues, "Your sensor is tracking your position, but can't see the front of your headset."Nothing I've tried gets past that point; reposition, wipe off sensors etc. Even though I've uninstalled it several times, the Guardian keeps showing up which makes me think it's not being fully uninstalled. So, I guess my question is, what is that error and how do I fully uninstall the Rift? 

I issued my RMA on the 4th and shipped it out on the 8th via FedEx air. By the 10th, FedEx showed that it had already arrived in Hong Kong airspace. I thought, “Okay, things should move smoothly now,” and went to bed feeling relieved.But then… nothing. For days, the status just sat there: “Awaiting arrival”. One day passed, then two, then over a week still nothing.Even when I email, all I hear is that the case is “under investigation.” I only receive a template-style update if I keep asking repeatedly. Unless I reach out myself, Meta leaves me completely in the dark.You already received my Quest Pro controllers — so why haven’t you returned them? If I ask whether they’re lost, the agent says no. According to FedEx tracking, they arrived at the center on the 10th. So if they weren’t lost in transit, then were they lost inside the center? Again, I’m told no.All I ever hear after several conversations is: “We are still looking for them inside the center. Please wait.” But how much longer

We are trying to play Starship Troopers Continuum as a group but the game is not loading up the players properly on our Australian servers ( 3 green bars on the ping or connection meter ) We can happily join games hosted the USA or South Africa ( 1 small red bar on the meter ).It is not my set up as quite a few players spread across the country are having the same issue. Something changed around the 22nd of August and it hasn’t been working right since then. Any suggestions on how to get it sorted?   Have tried sending emails to the help site without any luck.

I’ve noticed my Quest 3 is the only device on my network having issues with IPv6. Every so often it disconnects for a second and then reconnects, but sometimes it just refuses to reconnect at all unless I keep trying. All my other devices work perfectly fine on IPv6, so it seems to be a Meta-specific problem. Since my Wi-Fi provider doesn’t allow me to switch to IPv4, I’m stuck dealing with it. Anyone else running into this or found a workaround?

my right controller does not move left or right when in edit mode but going in other world seem find. Is it new bug going on? 

Hi im having issues with my quest 2 headset. Displays boot up logo and recovery menu with no issues. When it completely boots up it goes black.flashes the menu intermittently then stays black. I already changed proximity sensor but same result. Thinking bad camera?? Any suggestions will be greatly appreciated thank you.

180 videos are not being converted. To show correctly in the TV app. This is what I'm saying when I try to watch Adam tested

I tried factory resetting my oculus and I have tried many other things like holding down b and the oculus button and it won’t pair it was working fine but after I changed the batteries it wouldn’t seem to turn on.

Meta quest 2 controller not pairing. Controller stopped working couple days ago. Went through all the troubleshooting - batteries, unpair, repair, hard boot, resetting, factory reboot, software updates - now I’m stuck in the factory restart mode with right controller not connecting. Turns off, vibrates, then 2 light blinks, break, 2 blinking lights. Any suggestions or are we stuck having to buy new controller? Have a pretty upset kiddo over here as this was his first ever purchase with his own money. thx

im use a oculus quest 1 . when the headset paired i connected to wifi and my 2 controler are linked but in the headset they told me to finish configuration on meta horizon app .i see on the headset on top : 1 update on 2 completed .please finish configuration on meta horizon app .please help i cant use my oculus anymore

I bought a meta quest pro and started the set up procedure. When it gets to  connect headset to work, I enter the emsil snd it is not recognised.i want to use it for personal use but can’t get past this point. I have tried to pair the device and it is asking for a 5 digit code which I cannot find.I am on the same Wi-Fi and I can’t find a code on my headset. I have factory reset the device several times and it gets stuck at the same placeplease assist

Hi everyone, 👋I've been using my Quest 3 since early 2024 for both gaming 🎮 and work 💼.I got very used to a specific workflow with SteamLink: I could activate Passthrough, walk over to my PC to do something quickly, and the connection would stay active. I could still hear my friends on Discord, and the game would continue running in the background, tracking my position. It was an incredibly useful feature! ✨However, after a recent break from VR, I've noticed a major change. Now, whenever I enable Passthrough, the entire SteamLink session pauses completely. ⏸️ No audio comes through, SteamVR reports that the headset is disconnected (sometimes even going into standby if I take too long), and my in-game avatar freezes in place.My first thought was, "This must be a SteamLink issue!" But after testing several other PC VR and Quest apps (for both work and gaming), I found the exact same pausing behavior happens with all of them. This makes me think it's a change in the Quest's OS itself.I

Scared By Squares llega para poner los nervios a prueba de los amantes del terror y la exploración en realidad virtual. Lee la noticia completa en la web de Zona The Gamers.https://zonathegamers.com/scared-by-squares-trae-demo/ 

Why is this still not possible? We want to help guide our kids and also monitor what they are doing in VR. Can we please get an update that allows a child account to cast to the meta app, like a normal account does. People have been frustrated by this issue for almost 2 years. I just bought a 3s for a 10 year old and we need this feature 

Hi all,I have taken some monoscope 360 images of my office space by using Insta 360 X4 camera, and I use these images to create a virtual tour with web and VR viewing capabilities using Web GL and Web XR technologies. However, when I viewed these images using Meta Quest 3 headset, the scale seems to be quite large that their original scales. Even when I viewed them using the native Quest 3 image viewer, still they seem to be quite large in scale. Are there any way/options in the headset that we can adjust to solve this scaling issue and viewing them in a realistic scale?

 i havent use my oculus since 2022 and all of my accounts are gone and i cant play games . I tried to reset it but it wont work i need help