VR Forums

I have both a personal and business page on Facebook and toggle between the two.  Reels are my biggest draw to get  new followers to my business page.  I like to schedule content in advance and  have the meta suite app on my android phone.  Since my content is on my phone and I like to use voiceovers, which you can't do on a desktop, using the app is the only way for me to create reels with voiceover.  I spend a great deal of time creating the reel, scheduling it and get a message that it's uploaded.  However when I go back in suite to confirm it's there it is not.  When I go back in to create again it asks if I want to continue with my current reel.  The video, voiceover, everything is there but the text, so I'll re-add that, schedule again, and same upload message and again it's not there.  This happens more often than not.  Since I attempt to make reels every day, usually once or twice a week it will work, but than will only all

Almost every single game I go into is bugged. Bobber bay- The shop has NEVER shown up. Ive reloaded, private server, recentered...NEVER. I have submitted multiple bug reports for this.Farm Tycoon-I went into a farming game, hit something for like 10 mins then got booted, when i went back in suddenly I had tons of money, everything was loaded that shouldn't be yet and nothing would work.Pet Pals Tycoon-Another farming game, collected items...went to sell and it said I had nothing to sell. But suddenly 5 mins later money showed up on my screen.Fishing Simulator-Another fishing game in Worlds, says my backpack is full of fish but i go to sell and nothing is there. Literal problem with EVERY game. How are they ok releasing this slop?How do I get it fixed? Ive submitted so many bug reports with no improvements or response. 

It's really annoying, every €100 phone can be charged with any power adapter and cable. Since the last update V78... that's no longer possible. I use an Okesyo Strap, and when I charge my Quest with it, it only gets charged to 40 or 80 percent overnight. The charging process is safe. Also, the Quest drains much faster. My 10,000 battery pack, not okesyo, is empty in less than 90 minutes.Unfortunately, you can't block software updates foreverThe border has to be constantly recreated, yes I have already deleted all border data The controllers don't respond immediately upon startup, but only when you turn the display off and on again. The graphics quality in e.g. golf+ is suddenly very bad, the developers say that it is due to your updatesA factory reset is really not a solution. 

The Meta Store’s ordering system is deeply flawed. I tried purchasing glasses for my client using seven different credit cards, including a high-limit Sapphire card. All charges were accepted but then cancelled without explanation. The system flagged these as “unusual activity” despite being legitimate purchases. Customer service was unhelpful, offering only generic troubleshooting steps and redirecting me to Ray-Ban, which lacks product support and stock. When I requested escalation to a human manager, I was denied a name or contact and told no one was available. This is unacceptable for a company of Meta’s size. I urge management to address the broken ordering process and lack of human support. This forum was their only suggestion.Please share any similar experiences or solutions.Reference: [1fe0ad8f-6948-4b45-bd0b-421d0eadf3cc]

Hello, I have just restarting playing VR after about a month break and now everything is green in color. I have updated my drivers, reseat the rift S, and reseat the display cable connected to the headset. I don't know what else to try. Thanks in advance!

Title says it all. Been using a Rift S for a long time now and its served well other than the occasional hiccup here and there. However, I have been locked out of using my Rift S because every time I start up the Link software it gets stuck on a blank gray screen and nothing helps it. Repairing the app, uninstalling and reinstalling, restarting the pc, everything. Nothing works and it just happened out of the blue. Two days ago I was playing VTOL VR perfectly fine and now I can't even boot up the software let along actually get the headset to work. Meta support has basically told me to shove it as none of their "help links" work, and the site doesn't recognize Rift serial numbers so I'm dead in the water here and cant afford to spend another few hundred dollars on a new headset. Can someone PLEASE help fix this issue?

Update The community upgrade is complete! We hope you enjoy the updated user experience! Thank you all for your patience today as we worked through the process. Community Upgrade & Downtime We're excited to announce that the community platform will be undergoing a major upgrade on July 9! This upgrade will bring improvements to the performance and user experience of our community, making it easier for you to connect with others, share your thoughts, and get the most out of your community experience. What to Expect: Starting at 6 am PDT on July 9: the community will be down for a few hours while we perform the upgrade. We apologize for any inconvenience this may cause and appreciate your patience. After the upgrade is complete, the community will be in read-only mode for a few more hours while we ensure everything is working smoothly. During this time, you will be able to read existing content, but you won't be able to post new comments or create new threads. Once the read-only per

I have a problem adjusting the floor boundary. Although I reset it, the next time that I turn it on the problem return so I have to do it again, an again. What should I do?

I can’t use my meta quest  cash it won’t work it’s giving me an error 

As of today, my Quest 3 (received like 9 month ago) is stuck in a reboot loop. I got the spinning blue logo, and image forms (from front cameras) then black screen and spinning blue logo again. And, of course, with the boot sound looping also.I tried "factory reset" didn't change anything.With different levels of battery, same result. What should I do? 

My Meta Quest 3 has an error has just started appearing saying the fan is not functioning properly, followed by an overheating alert.It is out of warranty but has had very limited use during it's lifetime, maybe 100 hours tops.Meta are quoting £224 to replace the entire headset which seems excessive for a fan issue. Does anyone know of a repair path, or this destined for the bin?  

i have no idea how to fix this, and this,it just doesnt showup

Hi,I encountered a strange behaviour on Quest Pro.When headphones are plugged into the headphone jack, Horizon Worlds App crashes on start.When I connect my headphones while Horizon Worlds is running, the app freezes. Unplugging unfreezes it.Has anyone encountered a similar behaviour?Regards,Joe

Hi I need help because when I try to buy a game it tells me that something unusual has been noticed and it doesn't prevent me from buying my game.So please help me

Amaze Interactive Movies is no longer supported by its creator Amaze VR. There is Premium content that can't be accessed. Now after an update, I no longer have an audio toggle on its player. Can anyone help. Details in Properties of the Exe say it was just modified last month, yet there is no previous version available. 

I am just trying to buy a game but it keeps telling me that my PIN is incorrect. I have reset it and reset it but it's not working.  I have been able to get around this by buying through the app and gifting myself the purchase, but this game is not letting me even purchase it as it says my phone is not paired with the headset (I Am Cat, if that helps). Can anyone help? My kids' sanity depends on this stupid game.

I'm very confused. The Meta Horizon app still shows games and apps I have already uninstalled and removed from my Quest 2's library. I still get posts and news from those games/apps in the Meta Horizon app's feed, even after uninstalling and removing them from my headset's library.I have even attempted restarting the app itself, my headset, checking for updates, as well as software updates on my Quest 2, and it still shows the same result. In addition, the library section within the app also shows those specific apps/games I have removed and deleted from my Quest 2's library.  This may be a bug and it is odd to see irrelevent content in the Meta Horizon app. Especially after already removing and uninstalling them from my headset's library.I need some support with this. 

I'm trying to link my Quest 3 to my Windows 11 PC. It's a very new gaming rig.It has an AMD Radeon RX 6400 which this help document says is preferred hardware.But when I load the Link software I get the message:What am I missing. Is RX 6400 not a part of the 6000 series for some uncanny reason? Do I need to buy at least a 6600XT?Sigh, this is why I stick to software. 

My quest it won't let my child play he has a junior account and when he plays the quest will allow him to load a game or whatever for 5 mins but then it immediately traps him in the immersive experience world  I did discover that it overlaps any and everything you try to do, you can hear yourself pressing the home button and other bits but all you can see is the immersive world and you aren't able to interact with any menu or any game.Every menu you cannot see or interact withYes I did reset it and erased everything  redid the setup and it still traps managed to play for 30 mins went to hans it over then it did the same thing and qont stop, I even tried on the main account and did it on there too   Please help if anyone canMany thanks 😊

I've been on the ptc for a while, and still no new navigator. It looks so cool, and I wish I had it too. Meta, may I have the navigator as well?

Hello,I am very frustrated of meta support but I'm not giving up.Here is my context :I logged out of my account, I forgot my password so I tried to ask a confirmation code to be sent to my email but I don't receive it. I started dealing with Meta helpdesk on the 7th april through case number #*** and it's still not resolved. I have been trying to get my case resolved with them for a month and I'm very tired not getting my problem fixed.The problem I'm facing :- Cannot receive 2FA code to my email account, it is impossible to get it myself.- The META support sending me confirmation codes (8 DIGITS instead of 6 !) that will not work (I keep telling them it doesn't work but they persist with it).Steps I'm following :- Land on auth.meta.com- Click on "continue with email" and enter email- On "Check your email" step it asks me to enter a confirmation code, cannot receive it. I'm stuck there.What I cannot do as a workaround :- I cannot use facebook, my account is unrelated- I cannot used ins

Every time I try to connect to a wifi it resets my vr n I still can’t connect 

I used to run pcvr through a link cable but since I moved it is too laggy to even move. The Quest Link app says I'm under minimum requirements. It has always said that but I'm wondering maybe if I fixed that it would run?Here's what my computer has:Processor: Ryzen 5 7600XGraphics Card: AMD Radeon 7600XTMemory: 16 GBOperating System: Windows 11

I wanted to play a PCVR game for the first time. I got the software, plugged in my headset, and enabled Link. my PC notices its connected for a little bit but then thinks it's disconnected, not allowing me to connect. any help?

 how am I to purchase replacement pancake lenses for the metaquest 3